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August 2024 by Francisco javier Sánchez franco
Terrible service, administration is terrible, I do not recommend this branch
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August 2024 by David Johnson, Jr.
I am truly disappointed with the state of the Planet Fitness location on East-West Highway in Hyattsville, MD. As a paying member of the Planet Fitness community, I expect a certain standard of maintenance and service, but my recent experiences have been far from satisfactory.
I have noticed that the fitness equipment is in dire need of repair. For example, the Seated Calf Extension machine pictured is essentially unusable, with no seat properly attached, making it both unsafe and impractical. The Abdominal Machine pictured has damaged padding and isn’t functioning as it should. The Leg Curl Machine pictured is also out of order, and many treadmills have out of order signs on them and are simply not operational. Adding to the frustration, the Stair Stepper pictured is out of commission, and some levers for seat adjustments are not properly securing equipment.
To make matters worse, there are active leaks in the ceiling. Water is constantly dripping into buckets scattered around the gym, creating an unpleasant and hazardous environment. This not only affects the gym's overall atmosphere, but also suggests serious maintenance issues that need urgent attention.
These problems are causing a significant inconvenience. With so many machines out of order, members are often forced to wait for equipment to free up or discontinue their workout plan altogether. This not only disrupts workout routines, but also leads to longer waits and a generally frustrating experience.
The overall condition of this facility is a major letdown and far from the standard I expect from Planet Fitness. I urge the management to address these issues promptly. Regular maintenance and timely repairs are crucial to ensure the health, safety and satisfaction of all members. I hope to see improvements soon; otherwise, I may need to reconsider my membership.
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August 2024 by Jose “bravo rojo” Beleño
The place is great, but a lot of people just go to sit on more machines and they don't let the people who are actually going to exercise use the machines. There are also many damaged machines.
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August 2024 by Ujjwol Subedi
Great location
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July 2024 by Mikayei
Probably the WORSE planet fitness I’ve been too. The space is open and big but the equipment looks like it was made in the 90s and squeaks .. what a waste of space. The place is outdated and needs a serious update. Ripoff to customers.
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July 2024 by Kai Montgomery
Unfortunately, this gym has seen better days. One of the key indicators of how a gym is managed is the cleanliness and attention to detail- this location needs a walk-through for repairs and a deep clean.
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July 2024 by Willard Braswell Jr
I love PLANET FITNESS ❤️
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July 2024 by Zachary Testa
Tried to ask about membership. Dude was on his phone the whole time. And got rude as I asked questions about the gym
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June 2024 by Julia Baker
This location is always clean and has plenty of fans around. It can get busy around 5 but generally I can still find the equipment and/or space that I want. Other patrons are good about wiping down the equipment and only sitting on a piece of equipment if they're using it. During the summer PF gives free access to high schoolers - I think this is a great idea to give more free spaces to young people. That said, the kids tend to move in a group and occasionally take over a barbell area to hang out. They're polite and will move if asked. As a result - I tend to avoid the gym during the summer between 1 pm and 7 pm. It doesn't stop me from using the gym and the time shift is a personal preference - not a requirement to use the gym. I would never want the free access to be removed.
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June 2024 by bibin babu
On Sunday waited for an hour to be let inside but the staff had not yet arrived. It's 7:40 now gym is still closed. Google shows the opening time as 7 am.
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June 2024 by Deristin Analdo
I like planets fitness
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June 2024 by A&A Wojcik
Been a member for 10+ years and used many different PF gyms when traveling for work, but this Planet Fitness location will likely be the reason we cancel membership. After moving to the area about a year ago, we’ve tried to use the gym fairly regularly but unless you only want to do cardio… it’s pretty rough. There are two machines that have legitimately been left broken without repair for 6 months, others that are on and off broken, or have pieces fall off / snap out of place while in use (row machine and a leg press most recently), and last night the final straw - four leg machines all next to each other that just did not have pins for the weights and we had to take turns using a pin with a generous guy on a machine near us. A lot equipment is also insanely squeaky and tough to use, which could be easily fixed with a generous application of WD-40. Heck I might bring a bottle in with me next time for the thigh machines. Lastly, the toilet stalls are often fairly gross. I don’t know what is going on with this PF location vs others but we’ve given it a lot of chances and it only seems to continue downhill. The only benefit is a great location, but if you have any other options we would not recommend this gym.
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May 2024 by nguila moto
Welcoming staff and ready to help out , a judgement free environment. Will recommend it to any fitness fanatic
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May 2024 by Wagner Salazar
Excellent ?
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May 2024 by Lutfullah Aslami
There is a rude guy that call himself manager , disrespect the members. Someone, help him and train him how to behavior with costumers or members. Peace
