“My Sherwin-Williams store has very knowledgeable sales staff, my time is valuable and I don't have to run around the state trying to find what I need. They are my one-stop shop for all of my my painting needs. Everyone is very friendly as well as knowlegeable.”
“My experience with Ace Hardware is solely from where I grew up in CT. This is a lot different, in a better way (I guess that’s a subjective thought). I was “used to” an unorganized place full of actual hardware from a-z as well as a lot of indoor/outdoor paint and a paint mixer. In short, I was used to Ace hardware being targeted at real handymen in the midst of a project and in need or something very specific.This store is like “a little of everything” for every part of your apartment. It’s walkable from a lot of apartments around here, and it sells all sorts of things you might need in your apartment (you don’t need to be a handyman or hardcore DIY-er to find a bunch of useful things). A huge variety of things you might need in a pinch. Granted, most are really overpriced, but I wouldn’t complain because it’s all about convenience and location. If you complain about the prices, go ahead and drive into Virginia, lose an hour of your day and walk up and down a huge store. Overall, the convenience and variety in this store is worth slightly higher prices. Nice people, as well.”
“The level of customer service here is excellent. I have a retrofitted grooming van with all kinds of custom hoses and fittings. One of them broke and I had a major leak. I explained my problem to Mike and he was able to retrofit a toilet supply line, a hose barb, and clamps to create what I needed. He cut and fitted everything on the spot. I will be coming here for all my hardware needs in the future.”
“This is a small neighborhood hardware store but they keep an impressive array of hardware, tools, paint, garden, and "lifestyle" items for most DIY projects. Where the big box stores are geared to accommodate contractors, Annie's aims for the individual and their residence. Staff is always friendly, the store is well staffed for their size so there's always someone available for questions or assistance. I really appreciate a hardware store that can still operate in the neighborhood without leveling 15 acres. Factoring in my time and general frustration with large box stores, the prices for a quick trip down the street are competitive with other options.”
“My favorite thing about this place is they are kind to hardware dummies. No condescending tone no matter how clueless the customer. Plus someone always on deck to help you find something as soon as you walk in. Shelves always fully stocked -- and don't be fooled by the seemingly small size of the storefront. Plenty more supplies in back, next door in the paint store and upstairs in housewares.”
“I'm always very happy with my experience from the Sherwin Williams Silver Spring store. All of the staff are incredibly nice and professional. From my most recent purchase, they went the extra mile and dropped my order off for me.”
“I'm a new customer to Regal Paint Centers. I usually go to the big box stores for paint. This time, I needed a speciality paint called Romabio masonry flat and Regal was one of the only local retailers who had it in stock. They also color match and tint the paint on site. I received excellent customer service from Jose and the staff at Regal Paint Centers in Silver Spring. Jose went above and beyond to provide advice and direction for my project.”
“This Tenley store which is tucked under the Target has become my ‘local’ Ace. Sadly we lost our Ace in Woodley Park. The staff are helpful & friendly. On recent trips Juan & May both helped me find what I was Looking for in the store’s tight aisles. The store is is only a bus or train ride away, and is dog friendly!”
“Go-to retail shop for all things creative and DIY. Especially if you are one to look for inspiration in-person rather than on Pinterest, you should wander here to find your next project. Kensington has a street dedicated to antique retailers, consignors and upcyclists which goes by "Kensington Antique Row." More information can be viewed at: kensingtonantiquerow.com.”
“I've never met a more helpful, knowledgeable staff. I was looking for a color to paint my shutters, and had no idea where to start. The staff, especially Anthony, the manager, guided me every step of the way and made the process painless. I will never go anywhere else for all my paint and related needs!”
“I had a great experience coming here. Especially getting knowledgeable feedback from Jalen - he was very helpful providing tips on how to fix and what to use for my DIY project. I came here a bit nervous and left feeling confident and hopeful. Thank you again Jalen ??”
“The service I got from this place is flawless as the paints!I really appreciate how the manager Eugene handled a misplaced order with grace and efficiency. I recommend this store for anyone looking for paints with great service.”
“Anton is really the star. He's knowledgeable about the products and how to apply the products. Thanks, Marcia Smithi2 I am going andThanksThanks6Thanks336”
“Gregory was the best. I am a former 100% mystery shopper recipient at Logan circle, so I know what it takes for great customer service. And he had it. He had dreads and glasses handsome black man I hope that's his name?”
“Went here for a specific type of paint. The guys were very helpful, set up an account for future orders and offered me good advice. I would highly recommend PPG Paint Forestville.”
“I have chosen Sherwin Williams primarily due to the exceptional team and outstanding customer service they provide. Ever since I established ADC Construction here in DC, I have been relying on SW for my business needs. They have been instrumental in assisting me with numerous projects, especially when it comes to sourcing special paints that may be difficult to find on my own. Previously, I used to visit the Franklin St store, where I first had the pleasure of meeting George. George's presence truly set the standard for the level of service I have come to appreciate from SW. When George transferred to the store near H St, I made the decision to relocate my business to this location as well. Compared to my past experiences at this particular store, which were not always satisfactory, I have noticed a significant improvement in service and overall experience with George at the helm. I am eager to witness the continuous growth and enhancement of this store as I continue to be a loyal customer.”
“I’d like to send a special thanks to Ronald for his advice, he was nice and INCREDIBLY helpful with determining which specific paint and sheen I should apply in my bathroom and foyer. At first I was a tad bit skeptical but after my painters were done I was extremely pleased!!!”
“This particular store is always well stocked. The Associates are knowledgeable about the paint and supplies. They treated me in a courteous and professional manner.”
10AM - 4PM
1805 Wisconsin Ave NW, Washington“Michael at this Georgetown store is THE BEST!! He's patient, knows his stuff, and will give it to you straight. This location gets busy, but Michael can juggle everyone at the same time and meet all of their needs. Seriously, such a skill.”
“Ordered paint online then needed to pick up a few extra supplies in the store. Staff was super helpful even as they were training a new person. Good vibes, great help, and confidence when I asked for suggestions. Will be coming back here.”
10AM - 4PM
5023 Connecticut Ave NW, Washington“Love store and the people who work here! Alexes is amazing, so helpful with recommendations and taking care of everyone so nicely. This is my paint store of choice!”
“Hello everyone I’m going to share another great experience, another Sherwin Williams paint store. A few days ago was at this store and got held by Carey and Dmetrius this 2 gentlemen were very knowledgeable and very professional. They answer every single one of my questions, and believe me I had bunch of questions.
The reason for my visit at the store was because I needed a miracle paint match for a job that requires extreme professional finesse with a factory finish look additional preparations had to be done, before the paint but my focus on this review is the quality of products that was offered to me and the service that was given to me during my time at the store.
While Carey was working on that miracle paint match Dmetrius was helping me with information on other paint item
Carey and Dmetrius can thank you enough for all your help.
This gentleman made this miracle job happen.
Just so everyone can see what I mean by
professional finesse with a factory finish look I have add pictures of the final product
Would like to give a special, thank you to the management of the store for the training that was given to them too…. Thank you
Ps….
I had 3 more visited to this store and each time and Carey and Dmetrius great on the customer service experience
5 ⭐️⭐️⭐️⭐️⭐️ Carey
5 ⭐️⭐️⭐️⭐️⭐️ Dmetrius”
10AM - 4PM
1201 Franklin St NE Ste A, Washington“Great great service. Place was busy, but people waited in line politely because the staff was hustling and being polite. I was a 3 star customer, a Newby, with a little kid, and I kept them past closing, and they were still polite. Impressive. I was surprised at how few standard colors there are, but they can match anything and many of the standard colors are elegant.”
“The customer service was great, the sales staff were knowledgeable, the product was in stock - overall a great experience and I will continue to go there for my future paint supply needs.”
“It's a small jar but a little goes a long way! I'm having fun trying it on different colors to see which I like it on most. Excited to redo furniture next! It's so pretty!”