-
July 2024 by Victoria Hardin
When I left that store, my PIN, email address, and physical address were changed on my account. Someone in that store attempted identify theft/fraud.
-
April 2024 by Veloria Robinson
I've been having problems with my phone last month in february I could not use my phone for 2 weeks and my bill is paid up till April and I just got it working again I never had to put a cold in my phone I do have a pattern but it was never a cold and locked my SIM card that I couldn't use my phone and I kept going to the store to have it fixed and every time I turn my phone off or restart it comes up that I have to put a code in eight numbers I never had to do that before only I should be accommodated for last month that I couldn't even use my phone that's not right
-
November 2023 by Malcolm Alexander
Awful customer service.
-
November 2023 by Nolvia Hernandez
Very bad service, the staff is very pedantic and rude, they do not help at all with services and questions.
-
August 2023 by Gerardo Escobar
Hanier is number 1
-
March 2022 by Lesther Guevara
Best service I have received. Juan was a big blessing letting me know that there is a program to help with the bill. Highly recommended!!!! The staff is very easy to talk with.
-
December 2020 by Gary Westry
Easy in, fast service.
-
August 2020 by vanda
I went tobthe store to buy a cell phone because mine was cracked, the attendant Bruce Perez adviced me to but a moto g stylus, since there is no other cheaper option, he sold tge phone to me for a full price , even do I could buy for cheaper since I have been a customer for 2 years, while he was transfering the information from my oldest phone to the newest, he asked me for my pin, I gave it to him, the he asked me fir my social, when I was making the payment, I gave it to him.after all was done and I was leaving the store I notice that he changed my cash app passord and tranfered $650 from mu cash app account another user. The store manager and the metro pcs help line did not help me , it has been a month and nobone called me back or let me see the video cameras. they just stole my money.
-
July 2020 by vanda tique
I went tobthe store to buy a cell phone because mine was cracked, the attendant Bruce Perez adviced me to but a moto g stylus, since there is no other cheaper option, he sold tge phone to me for a full price , even do I could buy for cheaper since I have been a customer for 2 years, while he was transfering the information from my oldest phone to the newest, he asked me for my pin, I gave it to him, the he asked me fir my social, when I was making the payment, I gave it to him.after all was done and I was leaving the store I notice that he changed my cash app passord and tranfered $650 from mu cash app account another user. The store manager and the metro pcs help line did not help me , it has been a month and nobone called me back or let me see the video cameras. they just stole my money.
-
July 2020 by Juan Severino
Great costumer service!!!!
-
May 2020 by edith mendoza
Great customer service from the store manager Juan. Thanks, definitely will be back.
-
August 2019 by Brayan Romero
They have good service in the store
-
August 2019 by Julisa Ovando
Excellent store
-
August 2019 by Lorenzo Martinez
Nice place Andy fast
-
August 2019 by elizabeth encarnacion
Excellent
