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February 2024 by Devra Torres
Pleasant and knowledgeable PA, clean and peaceful location.
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February 2024 by Leena Hornlein
I do not recommend coming here. I would go to any other urgent care or the emergency room over here. I had to wait over 3 hours to be seen for neck pain from a car accident even thoughI had an appointment time for when I first arrived. I was repeatedly told there was only one person ahead of me at 2.5 hours only for them to keep letting patients in before me. I was very unhappy with my service and I do NOT recommend coming here. They have terrible service, appointments are not actual appointments, and they did not treat me for neck pain until waiting over 3 hours with no support.
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February 2024 by Andrea Cooper
Took more than 4 hours of waiting to be seen even with an appointment ahead of time. Most people including myself don’t have that time to spend at a visit that should take an hour tops.
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February 2024 by E.V.A.N
This MedStar has the longest wait time in the history of wait times. They only have one doctor on staff and if you REALLY need to speak to one they’ll put you on FaceTime with a doctor who can’t physically be around you to do anything. Me and my partner are black and witnessed other people (yt) go in front of us. Bottom line, this urgent care is NOT urgent at all.
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February 2024 by Claudia Claudia
Easy check in and filling out questionnaires electronically as a first time patient. Professional and friendly staff at the front desk, very polite and communicating expectations on the next step. I don't usually go the urgent care but the level of customer service at this Hyattsville location will always make me want to come back when I don't need a visit to my Primary Care provider.
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February 2024 by Janet T
It was long wait but excellent service. The vitals tech and the physician's assistant, Daisy, were amazing. It would be nice if there were more options for submitting tests than driving them to LabCorp.
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February 2024 by April Jones
Long wait nothing solved still in several pain. ?
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February 2024 by Gary Morris
Got there late, bout couple hours prior to closing. Needed urgent help and was treated and released even though walked out after 8:00pm ?
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February 2024 by Rachel Reed
I brought my friend right when it opened and she was clearly in need of medical attention. We waited for a very long time for her to be taken to the back even though there were only two other people waiting who clearly did not have the urgency to be seen as my friend did. We kept asking the front desk when she could get help and I was rushing to fill everything out for her but no one was helping or easing our stress. It was clear patient care is not present in this urgent care.
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February 2024 by Kashanti Pace
the wait time at this location is really bad. went around 9am this morning(they open at 8am) there were only about 3 people in the waiting room when I got there, but I still waited two hours before being called. Then waited another 45 minutes before a nurse actually came to the exam room. Didn’t understand why they called me back if they weren’t ready to see me..
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February 2024 by Ashley Pichardo
The provider and doctor that saw me treated me great and helped me with my health concern tremendously!
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February 2024 by Nancy Segovia
Today i came with my son. We were helped by Kimberly Johnson and omg i want to take the time to write this review because since she called us she was so so nice, extremely nice. She went above and beyond to make my son feel better, she was so kind, patience, polite and sweet with my son. Thank you Catherine for having a golden heart and have empathy with your patients,staff was nice as well but Ms.Kimberly Johnson really went the extra mile, offered my son a blanket, he was on fever and she offered him comfort in everyway she could. She deserves to be recognized and a race if its possible. Thank you to everyone who works here and for being here working hard for everyone who is not feeling well. Thank you Medstar for the training to every employee.
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February 2024 by Kaye Molley
Everyone was very helpful, showing concern and making me feel at ease.
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February 2024 by Sonja Watkins
Everyone was professional and courteous.
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February 2024 by Susan Birmingham
They did wonder job didn't have wait long in waiting area I will go back if I have to better going to hospital
