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April 2024 by Mylan Barnes
Kareema and Nancy are absolutely WONDERFUL ! Firstly the hair wash was everything but also the education regarding my locs and self discovery were everything. THANK YOU LADIES FOR EVERYTHING!!
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March 2024 by Leslie Beech-Morris
not common
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January 2024 by Dominique Andrews (Leci Love)
Nancy did her thing. And I strangely felt at home as if I know these ladies for years, but I guess they will be my new home salon... We ride at dawn till the wheels fall off ?? ?
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December 2023 by noneya dc
Ask for Ashley Dash.
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December 2023 by Dedria H.
I was looking for a new stylist for my locs because my medical care doesn't allow me a lot of flexibility. Today after leaving a medical appointment I decided to look into Love Your Roots (see where it was located and maybe meet the stylist). I was having trouble finding the salon so I decided to call. I spoke with the owner on the phone and after a short conversation she told me to stop by and speak with Bre. I went in and she directed me to the shampoo bowl (wasn't quite ready for this, but I went with the flow). She shampooed, retwisted and styled. My hair looks beautiful. Thanks for the awesome customer service today, I will be back. PS: The vibe is nice and laid back, great music playing (not loud, you can still have a conversation).
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October 2023 by Romaric Moncrieffe
Really a fantastic service, went in for interlocking and detox and left feeling light and smelling good, which is really all you can hope for
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October 2023 by A. Daniels (red1da)
Been going here for the past few months and my hair is doing AMAZING! It's growing back to where it was pre-pandemic. The stylists here are knowledgeable about their craft and always willing to share valuable information with their clients to teach us how to properly care for our hair. Also the fact that a wash is INCLUDED with braid service is CLUTCH. ????????Love the folks, the vibe, and the services here ❤️❤️❤️Services: Braids
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August 2023 by DiOnna Branch
GREAT PLACE TO GET HAIR DONE... PHENOMENAL JOB ALL THE TIME
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August 2023 by Dexter Brogdon
Welcoming vibes .
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April 2023 by Brenda Dorvil
I was charged $135 for an $85 service that included the shampoo, deep condition, blow-out/trim & cornrow. The hairstylist I saw kept adding services(blowout & trim) that I explicitly never asked for in our phone call prior to the appointment. I knew how much the service was and wanted to see if the hairstylist was going to take advantage of me being a new client and overcharge me. And she did. The website has the prices listed and I referred to that prior to coming in today. I am disappointed and will not be returning to a salon that takes advantage of its clients.
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March 2023 by Sara Clark
Called to make an appointment. Was referred to Brie who did not respond to my text. I messaged the owner to see if she could assist and nothing as well. Getting your hair done in the area is such a hassle I need to know to plan my day and holding me up by not answering is unprofessional.
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February 2023 by S NY
I attempt to give fair and balanced reviews so I will present both sides of my experienceThe good:- The appointment started on time and was efficient- The hair came out fineThe bad:Just about everything else- When I got to the appointment I explained to the stylist Bre that I have scalp issues and a medicated shampoo that my dermatologist prescribed to be applied to my scalp but not drawn through the hair because it is very drying. She seemed agreeable but then proceeded to put the shampoo all over my hair stating that she’s seen the shampoo before and “that’s the procedure for all my other clients”. What is done for other clients in this regard is irrelevant. My doctor gave instruction and if the stylist did not want to do that, she should have been up front that she didn't want to. Mind you, she never looked closely at my scalp but refused to follow the directions of someone who had.- At the end of the appointment, she attempted to raise the price stating that what was on the website “is the base price”. My hair is about 6-7 inches long and did not require extensive detangling. The website says NOTHING of a base price with possible increases.- The absolute worst part of this appointment was how much the poor communication skills carried through from beginning to end. So at the end, I get told that ONLY CASHAPP or CASH is accepted. This is NOT on the Vagaro website where I did my booking (which states credit cards are accepted). This was NOT mentioned when I texted with Bre prior to the appointment. This is NOT mentioned on the front door of the salon (which has credit card decals on it). I offered to pay by Venmo, Paypal or Zelle as I do not have Cashapp and was not going to download it for this purpose. I would have happily paid cash if I was told about this beforehand. She said she would accept a check so I went home to get the check. Upon my return, she tells me that she really wanted cash because she did not know when she would go to the bank. At this point I was completely irritated and done. I told her I was absolutely not going to an ATM in the dark nor paying ATM fees due to this business’s poor communication skills. The claim was that they stopped taking credit cards and have not updated the website “because of the pandemic”. IT’s **2023**. The pandemic started in **2020**. To say that’s the reason for the lack of update is absolutely ridiculous.- I really wanted to like this salon but the chances of me returning are slim to none.Service: Hairstyling
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January 2023 by Love Your Roots N.
I'm sorry you had a bad experience at Love your roots salon, feel free to contact me if you like... almost all of our clients, have a great experience, so this is very disappointing to me.... I deeply apologize this happened to you. I will be happy to give you a full refund... if needed thanks!
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January 2023 by S Y.
I attempt to give fair and balanced reviews so I will present both sides of my experience The good: - The appointment started on time and was efficient - The hair came out fine The bad: Just about everything else - When I got to the appointment I explained to the stylist Bre that I have scalp issues and a medicated shampoo that my dermatologist prescribed to be applied to my scalp but not drawn through the hair because it is very drying. She seemed agreeable but then proceeded to put the shampoo all over my hair stating that she's seen the shampoo before and "that's the procedure for all my other clients". What is done for other clients in this regard is irrelevant. My doctor gave instruction and if the stylist did not want to do that, she should have been up front. Mind you, she never looked closely at my scalp but refused to follow the directions of someone who had. - At the end of the appointment, she attempted to raise the price stating that what was on the website "is the base price". My hair is about 6-7 inches long and did not require extensive detangling. The website says NOTHING of a base price with possible increases. - The absolute worst part of this appointment was how much the poor communication skills carried through from beginning to end. So at the end, I get told that ONLY CASHAPP or CASH is accepted. This is NOT on the website (which states credit cards are accepted). This was NOT mentioned when I texted with Bre prior to the appointment. This is NOT mentioned on the front door of the salon (which has credit card decals on it). I offered to pay by Venmo, Paypal or Zelle as I do not have Cashapp and was not going to download it for this purpose. I would have happily paid cash if I was told about this beforehand. She said she would accept a check so I went home to get the check. Upon my return, she tells me that she really wanted cash because she did not know when she would go to the bank. At this point I was completely irritated and done. I told her I was absolutely not going to an ATM in the dark nor paying ATM fees due to this business's poor communication skills. The claim was that they stopped taking credit cards and have not updated the website "because of the pandemic". IT's **2023**. The pandemic started in **2020**. To say that's the reason for the lack of update is absolutely ridiculous.
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December 2022 by Iris Odor
Great place to get loc maintenance and starters. I came here after another stylist messed up my hair. I was grateful to have found this shop, but it can get pricey depending on service.
