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May 2024 by Lisa Dehays
Scheduled an appointment and showed up on time. The place was closed. I took the day off of work to get my taxes done. Wasted my time.
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May 2024 by Jon Pious
I could not be more disappointed by the complete lack of professionalism that was shown to me by this office.
At the request of this office, I agreed to reschedule my appointment to a later date to accommodate them. When I arrived on time for my revised appointment, I was directed to wait to be called. After waiting quietly for 30 minutes, one of the tax preparers finally came forward, and a gentleman with an appointment time half an hour before mine (i.e. he had already been waiting an hour) was called. After waiting an additional fifteen minutes (now 45 minutes total waiting time), I asked what was taking so long -- trying to get an idea of whether or not I would be called shortly. The receptionist confirmed that she had absolutely no idea when I would be called. No estimate of my additional waiting time was offered, nor was any apology voluntarily proffered by any of the people working there to demonstrate even a modicum of appreciation for my patience.
I remain puzled as to why no apology was offered voluntarily... And I feel strongly that I was not shown any respect for my time. Be advised that making a tax appointment in advance at this office does not by any means guarantee that you will be seen at or near the time of your appointment...a fact confirmed by the receptionist.
In other words, be prepared to wait a significant amount of time before actually beginning your return, and you be wise not to expect an apology to acknowledge how long you have had to wait because this office simply does not respect your time or schedule.
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February 2024 by Christian Richardson
Disappointed
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September 2023 by PA D
I really liked using H&R, it was very easy, the website is friendly and clear, they complete everything fast. You can contact them at any time and the accountant was very friendly.
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September 2023 by Tiffany Hagans
When was I their
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May 2023 by Robert Baum
Urika and her team were able to navigate my return with expeditious excellence. I couldn't possibly be happier with the service I received especially re: capital gains and other investment-related tax reporting and deductions.
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May 2023 by Devonya Smith
Avoid at all "cost"! Pun-intended. The Hyattsville MD Location on Belcrest Road across from Starbucks & Capital One Bank, my secondary financial institution to Wells Fargo Bank... Target @ The Mall at Prince George's is across the street on East-West Highway, The Hyattsville Crossing WMATA Metro Station, is nearby.This particular H & R BLOCK Office, by the way, deserves a negative start rating. But as we all knowGoogle has one ? star lowest rating. BB Business rating should be demoted, I need to contact the Federal Government & MD Governor Wes Moore!I probably will send electronic correspondence to help others
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April 2023 by Patricia Medina
I really liked using H&R, it was very easy, the website is friendly and clear, they complete everything fast. You can contact them at any time and the accountant was very friendly.
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April 2023 by Brittany H
Urica Baker Cron was very helpful.
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September 2022 by Leroy Hughes
My tax preparer professionalism
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May 2022 by paul schwobel
John Jones is a great tax preparer.
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March 2022 by Grace Story
the fee was pretty high for us, but it was easy to deal with the employees who are very friendly and efficient.
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September 2021 by Craig Fleshman
Very efficient
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September 2021 by Gary Stewart
Filing costs are too expensive and keep increasing.
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April 2021 by Camille
Mr. John Jones is always outstanding!