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June 2023 by Dorothy Hamilton
Has most advertised sale items. This store has been reconfigured again so food is hard to find.
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May 2023 by Brenda Brown
We were in Gaint this happen at the on Eastern avenue . The Deli had an lady employee talking loud and cussing.(She may have been the supervisor for the dept. She works in deli. She is always very rude. She was telling the other employees how she told an customer off. Calling this man really out of his name. The other employees who were ladies also thought this was so funny. This happened Monday or Tuesday. This lady needs to go!
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May 2023 by Candace Hepner
Rachelle cashier is awesome and she packages groceries the way it’s supposed to be at this location and east west highway I highly recommend
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March 2023 by Edwige Mendouga
Rarely visit this place. I stop by the other and found what I was looking for. Their parking is huge. A worker was nice helping with my questions.
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February 2023 by Matteo Tanaka
I went there for grocery shopping and I was having some issues with my mobile pickup, but there customer service was excellent. They were dedicated to ensuring I was a satisfied customer. I hadn't gone to this giant before, but after seeing their dedication I will be shopping here more often
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February 2023 by Free Spirit
I love it here! This is usually my go to because I'm able to use my rewards to knock off prices, coupons and get free food and water. Those things are needed. I just wish they'd expan their seafood like most Giants do outside of the area.
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January 2023 by Emmy Duran
The lowest quality Giant I've ever experienced I felt like taking a shower after I left. I called ahead and asked staff to have my pickup order ready at customer service since I don't drive but of course no such thing happened. Security immediately jumped out once I stepped inside as if I were a threat. Brown while shopping is my most educated guess. One member of the security team stayed a few feet away from me during most of my time there for whatever reason. It's sad how a Black American who is discriminated against in this country will turn around and try to use the same tactics on a brown customer who is not displaying any suspicious behavior. When my order arrived, I discovered that some items had to be substituted or were just non-existant because this particular Giant just does not have a good selection of items. Staff needs subconscious bias training. Will not be visiting this particular Giant ever again.REVISION: I changed my review from two to three stars after speaking to the store manager and receiving an apology for the security guard's behavior. The manager did inform me that he was going to contact the security guard's company and make a formal complaint. The manager sounded sincere. Also, I contacted customer care and they gave me a $20 credit.
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December 2022 by J O
Avoid this location if you want to deal with the “power” hungry security patrol guy that is always on his phone. He will make an illegal U-Turn just to knock on your window while you letting your elderly mother exit the car. He basically blocked my door so that I couldn’t help her out to tell me to put my blinkers on. What sense does that make, avoid this place it’s not worth the hassle to just enter the store.
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December 2022 by Madinah Abdullah
Staff member in the seafood station was very rude. He barely wanted to communicate and seemed aggravated as soon a I approached the counter. I ordered crab legs to be steamed. Because we didn’t communicate well he did not have a good understanding of what I needed. What he initially gave me wasn’t enough. So I had to ask him to steam more. While he was steaming them I was looking down at my phone waiting there the whole time. When he was done he set the crab legs on the counter and didn’t make a sound. Once I looked up I noticed them there and wasn’t sure if they were mine or some one else’s order and he had disappeared. He never said a word. So I took them. I understand people have bad days but nobody deserves his bad energy especially after work because you simply don’t want to do your job. I’m not the type to file a complaint but this interaction was so bizarre I wanted to talk to the manager. Of course no one was available at customer service and no one knew when someone would be back at the station. Throw the whole staff away. This is why I do instacart.
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June 2022 by kara taylor
This is my neighborhood Giant. I have been coming here for many years. I have always had a great experience with the staff. They are always friendly and helpful.Right now their prices are still pretty good but like everywhere else there is inflation. It effects some product more than others. I found yesterday a gallon of organic milk for 9.99...smh. The whole milk I did buy was 3.99.
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February 2018 by Elizabeth Cruz
This is NOT Giant
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January 2018 by Malcolm Holloway
This isn't a Giant.. I'm shocked at how d*** people are to have let this problem persist with an info giant like Google. Your welcome everyone for this fix
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June 2013 by LEFTY HALL
I remember sitting in the grocery basket as mom wheeled me around this store , (IM 48 yrs old NOW ,THATS HOW LONG THIS STORES BEEN THERE ) gone are the 25 cent rides out front, there was a pony ,i loved riding it , dad would sit outside the store waiting for mom to finish shopping & add quarters so we could pretend we were cowboys, IT USED TO BE 24 HRS,,, A GREAT STORE, GOOD LOCATION,PLENTY OF WELL LIT PARKING, CLEAN ,. WITH PAYLESS ,CVS AUTOZONE ,CHECKERS ,FAMILY DOLLAR ,DOLLAR STORES & 2 GAS STATIONS( ALL RIGHT THERE IN ONE AREA) ; QUEENS CHAPEL SHOPPING CTR IS A SMART CHOICE ,TRY IT, **I DONT LIVE THERE ANYMORE BUT ITS STILL WORTH THE DRIVE. It's relocating ? I'M GONNA MISS IT