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March 2024 by Alyssa Larios
TERRIBLE EMPLOYEES! Rude and unprofessional. Couldn’t even see any employee was inside the store because she was sitting in a corner at the register. With the most unpleasant demeanor as if she did not want to be there. Walked in and she just stared. I said I had a question about something and she again just stared at me. Finally when she answered she was yelling with an attitude as if I had interrupted her day of doing nothing. If you hate your job, find a new one. It’s not the customers fault you chose to work there. I will be visiting other locations that have pleasant employees with good customer service skills.
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March 2024 by amotekun akinwale el
Best experience I've had. The young Lady was awesome. Very good customer service plus knew her business!!! Very skilled!!! I felt NO pain!!!
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October 2023 by Stacy NuPhoria
Earlier today I brought my three-month-old and five-year-old daughters in to get their ears pierced with real gold earrings. We chose Claire's since they appear to have the most successful experience with piercings after twice circumnavigating the entire mall. Despite not having an appointment, as was shown on the window outside, the staff, whose name I believe was Hana, welcomed us and started serving us right away. She went into great depth about everything, from the kinds of metals they use for piercings to the rigorous cleaning methods. We had a lovely experience and are so so grateful for her help, especially because my 5-year-old made getting her ears pierced perhaps the most difficult event of her life. Thank you, Miss Hana, and we'll be back soon to redeem our coupons.
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September 2023 by Betty Barbour
Had what I needed
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August 2022 by Charnee Starling
Hannah has POOR customer service. Not satisfied and will NEVER return to Claire’s at PG Plaza Mall. PLEASE TRAIN YOUR STORE-MANAGERS/ SUPERVISORS/EMPLOYEES better.
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November 2021 by Ruth Flores
I couldn’t return my items , and I didn’t see one single return sign that told the customer that we couldn’t or could return items.
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July 2021 by Dayrine Ramos
I had a terrible experience in this place. It was a waste of my time… they don’t have any client service at all.
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April 2021 by Judah Fashe
shordy was very helpful and friendly, piercing was comfortable and easy and sanitary???
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January 2020 by Black Cobra
Cool store 4 teenage girls
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September 2019 by Nerlande Dorce
Clean , Good service , Organized The store is phenomenal and they also have AMAZING deals
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March 2019 by michelle lampkin
Love this place
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August 2018 by A Sister's
Love love love claires everytime i go in it is buy 3 get 3 free and the things there are really cute🌈🌈ðŸ‘ðŸ‘
