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December 2022 by Manny L.
I don't recommend ordering from here at all. I was never informed when my food came in. It was left on the porch for who knows how long. Driver nor place ever called to let me know when my food would arrive.
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April 2022 by Ian A.
We ordered a sandwich and they left the paper on the cheese. So disgusting. It was not melted and the sandwich was luke warm. Would give it 0 stars if I could, and would recommended you NEVER COME HERE. The cops came and escorted a women out clearly on drugs.
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March 2022 by Gio N.
This morning was an unforgettable experience at Dunkin donuts in hyattsville, not in a good way... The service makes this place a disaster. Tiffany needs training, also she needs to reevaluate her people skills. She failed to do the basic and call out the order number on my receipt and verify orders with customers claiming them at pick up, she still had the nerve to blame me vs taking ownership of HER mistake, I told her going forward check the customers receipts before handing out food. After I received corrected order, she kept ranting, pointing the finger at me and blaming me "for just standing there" to her peers while I was dinning in, she took this experience personal, it's customer service and management needs to educate their employees to provide best in class customer experience and evaluate emotional intelligence. Never again Dunkin in Langley Park!
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November 2021 by Alexander J.
I arrived early around 7:45 am. The associate took my order and was all over it in a jiffy! Great job. Two dozen assorted for an office gift plus my own breakfast. Handled everything from taking the order, putting together the boxes, selecting the donuts, made my bagel sandwich and coffee and then checked me out. A lot of tasks in a short period of time. Excellent!
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July 2020 by Stuart K.
Was all set to get ice cream for the family until we walked inside and saw the woman scooping without a mask on! Isn't there a COVID-19 requirement in MD right now. Needless to say we turned around and left.
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December 2019 by Meisha C.
Great hot lattes with tons of different flavors options. I also purchased two donuts a blueberry and coconut flavor and both were fresh at 3 pm purchase.
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April 2019 by Jazlyn L.
I stopped to this Dunkin donuts because it was a 24 hour Dunkin . I ordered my usual which is coffee cream mocha no sugar, But they put sugar in my coffee I believe it was because of a language barrier . There were a lot of men Hanging out next to the bathroom That threw me off. Then when I went to the bathroom it didn't have a light switch, you had to just let the door shut, and then the light would come on but it was clean even though creepy.
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October 2018 by Shell T.
I love this place. Great customer service Quick friendly service from a young lady named Georgia. Will continue to visit this location.
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September 2018 by Stella C.
This review is for the Baskin Robbins section of the Dunkin Donuts in Hyattsville Maryland. Less than 12 hours ago, my husband and I got some desserts from this Hyattsville Maryland Baskin Robbins and the employee handling our orders were polite and welcoming. We both liked our treats. My husband paid for our treats and chose to have the cherry jubilee milkshake and I had the two kid size icecream scoop mix that included the very berry strawberry and the blueberry cheesecake flavors.
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July 2018 by Shams A.
If there was a 0 star I would gave it to It's a dangerous place and they close the door what ever they want and let the customer wait outside!
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April 2018 by April D.
Great customer service! Employee was very patient and nice about me trying the diff flavors and asking her questions about the pricing. The coupon we used didn't work so the employee fixed it for us easily. Very professional and nice.
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October 2017 by James S.
The sign says 24 hours but they were closed at 1am when I stopped to get some donuts on my way to work. The lights were on and there was an employee inside, but the door was locked and even though she saw me outside she didn't open the door or go to serve the other person there waiting at the walk up window.