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January 2024 by Tonio Lee
I was scammed. The heartache this shop caused me still doesn't sit right with me to this day. All I can do is pray for these people, forgive them and continue to move forward. God bless everyone involved.
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November 2023 by effie jennings
Just went there to drop someone there to pickup a car. In the interim of watching the staff; they seem like caring people. They made I was able to get out and turn around when I needed to leave.
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September 2023 by by homie
Had a terrible experience. First, I put my car in their shop originally because a friend of mine worked there and told me personally José scams the insurance so I wouldn’t have to pay deductible. I Put the car in shop November didn’t get my car back til middle of January still with problems. The body work was good, can’t complain. On the other hand, my windshield was not installed properly which causes a whistle sound once over 50mph , my back passenger window does not roll down, also the frame for window was still damaged. When I bought to Jose’s attention he said they sent the wrong part for the window frame and he will call me when it arrives which he never did and LIED to the insurance saying he called me because he “sent it back”. Finally, he was able to fix window frame and was supposed to fix problem with window not rolling down and windshield. He lied to my insurance said he ordered the motor for window, which I don’t think he did because even after he supposedly put it on still never rolled down and windshield still whistles as well. By this time it was already March 2023. I had already dropped my car off several times to be told he ordered the wrong part or the part was damaged. I was over it. I DO NOT RECOMMEND THIS SHOP. WHATSOEVER PLZ GO SOMEWHERE ELSE
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May 2023 by Enzo Moretti
I worked with this company several times.and always got best service they will be in touch with customer and will deliver car in time.WILL WORK AGAIN!!!!!!!Service: Car towing
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May 2023 by Steven Paniagua
In my experience from 2011, they claimed to fix one thing but ended up breaking something else and then tried to charge me for their mistake. It's really frustrating and not worth the hassle. Save yourself the trouble and avoid this place at all costs. (2006 Mazda3)
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January 2023 by The Poor Life Of Edgar
Professional and honest. Thank you Jose for all the work you have done to our cars over the years.Services: Brakes
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December 2022 by Daisy Miller
I love this place. The guys are honest, skilled and fast. I don't know about cars and they're great at explaining issues. Pricing is very fair.
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November 2022 by Neal Walton
This place was recommended by a good friend of mine. I had an oil leak in my 2011 Chevy Suburban LT 1500. I called ahead and talked to Jose'. Very friendly, calm tone and was confident he could help me with my issue. Made an appointment on the spot with Jose'. Carlos then took care of me once I arrived. He explained in detail all that was needed and even recommended other items of concern. My vehicle was ready in the agreed upon time and no more leaks. Very trustworthy, honorable and friendly establishment. Thank you Jose' and Carlos! ????
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September 2022 by Dennis Miranda
Excellent transmission and body services done by excellent people.
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August 2022 by Tom Tran
This is a specialty automotive repair shop specializes in repair and service transmission. However it also do all other services and maintenance on cars and trucks as well. The owner, Mr. Jose is very friendly and their rate is reasonable. I would recommend this facility.
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May 2022 by Gerald Martin
Jose always do great work. He's been serving my cars over 10yrs. The best in the business ??
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June 2021 by Donna Dugan
Had a run in with a yellow pole. They did a fantastic job on the paint repair. Matched perfectly. They cleaned the interior of our car also. Thank you Jose and all the employees at Capital Transmission. You guys went above and beyond our expectations.
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October 2020 by Darrick Gilmore
Capital Transmission is the best. Thanks JoseGreat Service ☑️
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March 2020 by Sahaj Sharma
First and Foremost there customer service is nonexistent. I had been in an accident on September 1st in Maryland and I live in the state of Virginia. Of course I could have towed my car back to my state of residence but I thought to myself it wouldn't be worth risking towing from another state. So I decided to look for some few body shops in the area with descent star ratings. I came across Capital Transmission Inc, and oh my god this was the worst mistake I have ever made. My Mercedes Benz almost took close to a month to finish being repaired, and the worst part was I had received zero updates throughout the whole process. Jose is an absolute thief and a liar when it comes towards parts being ordered. My front bumper was not even OEM! Yet he tells me "It's from the factory sir". As a previous review had mentioned "They love to keep your car for as long as possible" which is 100% true. The decals they had put on my car didn't even match up with the OEM ones that were already on. Thankfully my insurance (Progressive) had all this under control so I didn't have to worry about Jose charging me additional for other stuff. I still had to take my vehicle to another body shop in my area which I fully trust and know for a fact that there work of quality is top notch, as well as there customer service. I had previously written a review for this body shop while my car was still being repaired, but Jose had called me and told me to delete the review as it was going to hurt his "business" and he had promised everything was going to be in "pre accident condition" which was the biggest lie I have ever heard. So I beg you all to stay AWAY! from this shop at all costs!
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October 2019 by jewel williams
They don't return phone calls, they don't tell you what is going on with you car, they change what is on the bill which continues to go up, after they tell you they are giving you a discount, they give you a loaner with lights on, like check engine, , they want you to pay on the bill before car is done.,they have had my car over a month, , they charge 1 hour of labor for replacement of the coil????, What else can I say, how can I get my car back and my Money? Can anyone help? Now 2 months for car they double my bill had to pay it to get car, wish I could post the video of the day
