Preston Ford, located in Hurlock, Maryland, is recognized as a Top 100 Ford dealership and part of the Preston Autoplex. Customers appreciate the large selection of new and reliable pre-owned vehicles, particularly through the Preston Pre-Owned Program. The dealership also functions as a Ford-Authorized Service Center, offering services for all makes and models. Many reviews highlight the excellent customer service, with employees consistently providing respectful and professional interactions. Customers have shared positive experiences with sales staff, citing individuals like Neil Murray, James, and Christina for making the buying process easy and enjoyable. Some customers are willing to travel long distances to receive top-notch service after experiencing it firsthand. However, there are mixed reviews regarding the negotiation process on certain vehicles, particularly with pre-owned motorcycles. One customer expressed frustration over a lack of flexibility in pricing. Despite this, another customer noted that after initial complications, the situation was resolved positively, indicating that communication improved over time. Overall, Preston Ford is viewed as a reliable dealership focused on customer satisfaction, with a variety of services to meet different needs. Visitors are encouraged to explore the showroom or online inventory to see why “Cars Cost Less In Preston.”
Simple and Easy To Work With Getting My New Transit.
November 2025
11062025 Still consistent! I don't mind traveling to get there after my own 8 hour work day, even for routine maintenance because no matter the service, Preston Ford is always top-notch courtesy and customer service!!! Keep up the great work. 082022 still same as above! 5 star 022023, 072023, 112023, 102024, 5122025
August 2024
Great experience overall. My wife and I traveled a long way. We were treated with great respect as we walked through the front doors. Neil Murray was excellent from the time we sat down with him and until we left Preston. Got the deal we were looking for and went home with my new F150. We will make that trip again when... read full comment
