I have ordered numerous beds, based, bedding, comforters, and more from the Sleep Number location in Hunt Valley, MD. Each time there has been positive interactions and staff that wants to do the right thing. Thank you Chris and J for the recent successful experience. You are appreciated.
March 2024
You can tell a lot about a store from how they handle returns. We had purchased something that didn’t work for us so returned it. Brandon C county have been nicer and gladly processed the return.
March 2023
The customer service (Lisa and the manager as well) was phenomenal! They took the time with us to show us all the features of every mattress. We learned what our comfort level was. I have never been in a store with as good customer service.
