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“David was so helpful. We drove from the Towson store to get a specific color iPhone they have in stock at this location. They had the phone waiting for us, and got us in and out quickly. Thanks so much ?”
“Visited this store and was helped by Christian who did an excellent job! Helped me with my plan and getting a new phone. Everything was quick and went smoothly. Highly recommend this store!”
“This place is very fast and efficient when it comes to fixing my phone screen. I have a toddler sometimes my screen gets broken often, but this place always makes my screen as good as new. And sometimes they have good deals.”
“Dayshawn was very pleasant, patient, and made a challenging decision easy. He was very knowledgeable of the options for the android versus iPhone.i stuck with android Samsung 24 love it!”
11AM - 6PM
6308 York Rd, Baltimore
Mobile Phones
“I had a great day at T-Mobile today. With a wonderful employee called Taleah, she is a wonderful employee! She spent 2 hours with me and help me set up my phone And reset my phone. I think Taleah need a big RAISE. and also Be PROMOTED. She is a very Smart beautiful young lady. Taleah thank you so much, and I wish everybody's like you. You are blessed. Keep up the good work.❤️❤️❤️”
“I went up there for some help with an additional charge on my boost account and the man helping me (I can’t remember his name it started with an A…..06/06/24) was SO understanding and helpful! Even when I was getting frustrated from some miscommunication, he kept it SO professional! Great service!”
“Sharyta was amazing ! She was very patient, professional and super helpful.
We had a few hiccups while setting up my new services but she did not stop until her job was complete ! I would work with her anytime and refer new customers to her !”
11AM - 6PM
926 York Rd, Towson
Mobile Phones
“Shane Hancock Was Amazing went in to file a claim to get my screen fix left with literally a free phone and a free watch I appreciate you man definitely good at what u do ✊? give him a call”
11AM - 6PM
2032 E Joppa Rd, Parkville
Mobile Phones
“After being with at for so long, jalil made the process of switching and keeping my phone number. Also saved me some money with the new plan and got me a new phone!”
“This is hands down the best AT&T store I’ve ever been to. Nayeli was incredible! She was patient, professional and friendly. She really knew all the products and plans and explained everything clearly. I am not the sharpest tech person- and she was so considerate and understanding. She went the extra mile- which is why I will always go to this store for all my service needs. Tevin was wonderful too. I came in the next day with a few extra questions and he couldn’t have been nicer or more informative in answering my queries.
Awesome experience!”
“THIS HAS BEEN SOME OF THE BEST CUSTOMER SERVICE !!! Salar S. & Abner M. are Life savers helping me with my phone while maintaining a very busy store !!!!! Sometimes it’s hard to run it great customer service with anything these days ! I’m so grateful !!!! These gentleman Salar S. & Abner M. need a raise , a promotion and a bonus !!!!”
“I've been a loyal customer for at least 5 years, and Claudia is ANY employer's dream come true. She was my go-to person. Having worked in wireless retail for over 10 years myself, I could tell immediate she knows her stuff WELL.I am so HEARTBROKEN that she's not there anymore!!!”
“Nice words?So I was at this location and randall'stown.And the person that helped me name is Hassan and he did a wonderful job of helping me.And I want to give him all the props I can on this sithat's good.I don't know that though”
“Took my mom here for an upgrade from start to finish ALEX was very nice humble and down to earth. Got a bundle for my moms new phone a case, pop, and screen protector. Very quick and easy process. Very grateful for ALEX today.”
11AM - 6PM
6877 Loch Raven Blvd, Baltimore
Mobile Phones
“I like to know that I can get assistance in Spanish...The representatives are very friendly, a good place to recommend, come and you will find very good promotions and very friendly people willing to help you”
“Me and my Mom went to cricket to get a new phone. Her phone was very out dated. The rep at the store was tremendous. He greeted us as soon as we came in. Was knowledgeable and helpful with us picking out the right phone for her.”
“I gave 5 stars to PINNACLE because it is all that was available. PINNACLE deserve more than five stars. She always there available to satisfy me, she will even go beyond her work to make sure that I am okay with the services. During this pandemic, I didn't feel like she was not open. Always talking smoothly, respectfully and with smile when it is necessary. Thank you my dear for your kindness and professionalism. Keep it up. Remain blessed IJMN ???”
11AM - 6PM
7702 Belair Rd, Baltimore
Mobile Phones
“I have had the opportunity of meeting Shane, the store manager of the store on 7702 Belair Road, Nottingham, Verizon Wireless. Shane is knowledgeable, professional and committed to helping customers address their cellular needs. He helped my explore and mitigate the intricacies of my wireless service with Verizon. I give him 5 STARS in customer relations, technical know-how and problem solution. Reviewed by Omoruyi”
“Trevor group and cam pasley are exemplary employees. Knowledgeable and customer oriented. Could not do enough to set my new phone up and explain its features. So pleased with them!”
“Had a great experience at the ATT store in Towson. I got what I needed for a reasonable price in a relatively short time. My salesman treated me like family. He was patient and answered all my questions.”
“Heidi thank u for always being a TOP NOTCH EMPLOYEE providing quality service on and off the phone. U really helped me make my Aunts gift excellent. Keep up the great work.”
“Alana the manager of the Owings Mills store gave me great service, is very patient and knowledgeable. She helped me out tremendously on giving me the phone help and knowledge.”
“What an impressive contrast against the Reisterstown location! Polite, helpful staff. They listen, they resolve problems. The store is clean , large , comfortable. Thank you, Pikesville staff, to all of you!”
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“The staff at the Hunt Valley location, including Gianni Costantino, Trevor, and Pat Hogan, were exceptionally professional. Upon entering, I was warmly greeted and promptly asked how they could assist me. The facility was immaculate, with employees actively cleaning the shelves and equipment. Their professionalism and commitment to excellence were evident.”