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November 2024 by Rick F
Salesperson Mali was absolutely wonderful!
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November 2024 by Shalimar Hidalgo
Thank you Mickey and Tim for helping us have the best deal on our new couch!
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November 2024 by Cyreka Jacobs
Justin assisted us with our purchase, he was help very helpful and thorough! Great shopping experience.
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November 2024 by Tony Sembly
Justin was wonderful and very helpful. He fully explained all options for our purchase and financing. Made the purchase easy and his manner placed us at ease.
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November 2024 by Dalanda Mele
Aubrey was the best ? if you furniture go to Ashley is the best place
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November 2024 by Ashley Smith
Everyone come check out Ashley’s furniture. Affordable, great protection plans and sectionals for any size room. See my man Herman.
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November 2024 by stephanie sweet
We had a great experience with Aubrey. He was really helpful, informative and not pushy when we were walking around looking at everything to decide what we wanted.
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November 2024 by Cori CURBEAM
Great customer service! Dorian at Pulaski Hwy and Justin at Hunt Valley were both very helpful.
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November 2024 by Yvonne Molotsi
Don't order furniture from Ashley Hunt Valley. I ordered bedroom furniture and a sofa sectional on Tuesday October 29th. I was told that the order would take 2 weeks and arrive at their warehouse on Wednesday November 12th. That never happened. When nobody had called me on the 12th to give me an ETA for delivery, I ended up calling Ashley Furniture myself around 3 PM and was told that only the bedroom furniture had arrived and not the living furniture. That is why they didn't call me.
I clearly told the salesperson Cardier who was very courteous and professional and the store manager that I needed the furniture to be delivered before Friday November 22nd because I was having family from out of state staying with me and that they would be arriving on Friday November 22nd.
The delivery department couldn't be bothered about my concerns about delivery date when I spoke to them. The man with a Middle Eastern accent said Wednesday November 20th is the expected arrival at the warehouse, then he would call me and schedule delivery for Friday 22nd or Saturday 23rd!!
I called the Ashley Hunt Valley store, and the lady that answered the phone said my furniture would arrive on Friday 15th. I asked if I could speak to the manager. She said that he was busy with meetings but would give him my message to call me. He has not called me back yet.
I called the salesperson Cardier who was very empathetic. He looked into the delay issue and told me that my furniture would arrive on the 17th.
Today is Wednesday November 12th. Furniture has not arrived at the Ashley Warehouse as contracted. I have been given 3 arrival dates of 15th, 17th and 20th. Arrival date at the warehouse is not the same as delivery date to my home. Store manager has still not returned my call.
If you need furniture by a critical date, DON'T ORDER from Ashley Furniture, go somewhere else!
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November 2024 by Natalie Cerasoli
Great experience, Ayanfe was excellent! Will come back
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November 2024 by Scott Cerasoli
First day on the job for Ayanfe. He was extremely helpful and professional!
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November 2024 by Diana Emerson
We worked with Justin at Ashley Furniture and he was great. Very kind and very helpful and attentive. Our next purchase will be with Justin at Ashley!
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November 2024 by Tien Le
I stopped by Ashley Furniture store today and Malihe greeted me at the front. She was friendly and professional. The store manager was great. I was looking for a performance fabric sofa and she described the sofa I was interested in to me. She was extremely knowledgeable in the product without being pushy. Yes I purchased the sofa and would absolutely recommend anyone to go there. The service was wonderful.
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November 2024 by Aricia Pacheco
Charles Simmons was a great salesmen. He made sure all of my questions were answered. I was able to make the best choice!!
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October 2024 by Morgan R
Just bought our first real couch, Justin was a lot of help!
