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July 2024 by Karl Koelle
Just left here with my new roommate. They were super friendly and helpful. They all really cared about the animals and wanted the best fit all around. My new guy is exploring now, but I'm very happy with the service and thank them for what they do to help animals.
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July 2024 by Kathy A Kiger
A cat issue occurred and we found very kind, caring, attentive and compassionate staff. We really appreciate them.
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June 2024 by Thomas Murphy Jr
Staff was friendly but place is so gloomy lookin for the pets
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June 2024 by Moira Marsh
I recently got a dog from here. She has had a hard first year of life. We believe her original owners abused her. Then left her at the shelter. Tri county rescued Millie from that situation. However she was adopted again we were told then not even a week late was brought back to tri county super sick. Instead of that family taking Millie to a vet she was brought back to a shelter which is really screwed up on the family's end. But tri county gave her the medical attention she needed yet again saving her life. Then she ended up with me, someone who needed an animal to put all my love in and Millie need the same in a person. I only have had her for almost a month and she sleeps with me every night, shadows me through out the day, and comforts me when I have had a hard day. This is my dog and she will never have to see any harm again, but it was all thanks to tri county that I was able to get this lovely dog
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May 2024 by David Chick
Very good experience when I brought in 8 ferril kittens to be adopted . The staff is very friendly, helpful and professional. 5 stars !!
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April 2024 by Cassandra Jones
The staff is very caring and sincere.
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March 2024 by Elizabeth K
I adopted 2 dogs. The staff were very friendly and responsive to my questions. I hope others will consider fostering or adopting from CCACC. It was a great experience.
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February 2024 by Lindsay Hoang
We saw a cat that we were interested in online and were able to meet him the next day. The lady on the phone was very helpful and answered all my questions. We were able to take him home the same day. Everyone was very kind and helpful and the whole process was quick. We definitely recommend and would like to thank them for our new family member!
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December 2023 by Debbie Young
Not kept clean for the dogs as I thought it would be. And their adoption fee is way to high and different prices for different dogs. Don't know about the other animals. ?
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December 2023 by Rachel Blanset
I adopted a cat from them. I wish they had online forms that were partnered with Feline Felons Cafe so people could adopt and pay online without having to drive another 25 minutes to their shelter and then back to Feline Felons to pick up the cat. But I am sure they are doing the best they can with what they have available to them. They were a little disorganized and it took longer than I thought to adopt, but it was all the same day. I absolutely love my new cat! She is the perfect addition!
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December 2023 by yokita Simpson
Keep trying!
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September 2023 by Lawrence K FOWLER
My (F) Staffordshire Bull Terrier/Pitbull mix escaped and was picked up by a Good Samaritan. At the shelter “Remy” was chipped ($10 GPS) and Received A Voucher ($50 refundable 1/2) For a Rabies Vaccination and a County Dog License($25). I also purchased a name tag with owner address ($5) ! The Staff made the process pleasant and educational. A Happy Runaway Dog Ending !
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September 2023 by Sugar Ruby
I did do research, I am waiting for the 2023 euthanasia records. 2022 records are on the website. In 2022, there were 1661 dogs and cats euthanized. Not owners with sick or hurt pets, but animals euthanized to make room. 577 dogs. 1084 cats. Thats about 138 animals a month. This is a KILL SHELTER!!!!!!!!How many of those dogs were the hated Charles County bully breed? How many of those cats were TNR eat tipped cats. Cats that rescue groups had spent thousands of dollars of vet care for? Charles County needs to replace the manager who allows these animals to be killed. Charles County needs to replace the person who is in charge of animal control that sentences these animals to death.So here's my experience. The dogs and cats are great. The people who are on charge are unfeeling and not friendly at all. The medical staff are incompetent, nasty and rude, and don't seem qualified to be working with animals. I watched them dragged a dog back to the "room" with a pole as I came out of the bathroom, where I can only imagine it was euthanized. The dog was terrified, and shaking. Some of the counter staff is friendly, while others are rude and Unprofessional. The staff whose was in charge of the dogs were for the most part friendly and seem to really care about how the dogs were handled and treated. It is my belief at this point in how shelters should be run and animals handled that the shelter is being mismanaged and that is why there are multiple reviews on here about lots of different issues including dogs being euthanized. I would be curious if its public record how many dogs and cats are being euthanized every month, every year? The people that are the one in charge, the supervisos, need to be replaced. The medical staff that is young and immature needs to be fired. Its not ok to be cracking jokes as you drag animals around. I don't know that I would recommend this shelter because it seems poorly mismanaged and not run as effectively and as well as other local shelters and rescues. I want to see dogs playing with each other like you do in other shelters. How do you know their temperament with other dogs if they get no play time with other dogs?
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August 2023 by Rob A Medley J
Great folks doing great work.
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August 2023 by Lynnie King
They steal peoples pets my dog showed up there after being missing for 2 years I had only had the dog in my home for a total of 9 hours before she was stolen out of my yard on a potty break…. My friend sent me her picture that is on the tri county site today 7/26/23 and I call them to get her back mind you I have the bill of sale and the dogs NAPR papers and they told me that was no good enough they are only doing this to me because she is a bully breed and I had her sister put down there last month because of incurable cancer I will be reporting all of this to the Charles county board