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July 2023 by Chris Wheeler
FREQUENTLY find product's and snacks on the shelf to be expired. Always check the date before purchasing here. One of My worse experiences was buying a 5 pack of Hostess donut's early in the morning before daylight and finding that they have mold all over them, AFTER taking a bite. After looking, they expired 6 months before that day.... The employee's here seem to always be rude and treat me like an inconvenience everytime I shop here. I have NEVER received a Thank you, have a good day, or anything of the like after spending my money here. It's great to employ younger people in high school and college, or people who nobody else will hire, but at least pick some that know a little bit about customer service and respect...
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March 2023 by Jen B.
Charge for gas you aren't even pumping.
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October 2022 by david parks
Lol just no
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January 2022 by Carolyn K Davis
It was ok! Parking and entering and leaving are difficult. Prices on Hostess cupcakes were double of what I usual pay anywhere else.
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May 2021 by Crystal White
Need to change their online hours. Im sick of trying to go here before 12 just for them to tell me they are closed and won't help or let anyone in. I feel like certain employees make their own schedule or something. Work when they want. Irritating. There isn't anywhere else to go besides wawa when it's late and its too far.
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April 2021 by Carolyn Davis
It was ok! Parking and entering and leaving are difficult. Prices on Hostess cupcakes were double of what I usual pay anywhere else.
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April 2021 by Ray M
This place has been under new management now for a year or two I think.. anywho..The new Staff is Amazing and willing to help if you have any questions or concerns and are not like the last team!! Give em another shot!! It even looks cleaner now!
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April 2021 by Anna Wathen
Always my place to go only problem is it says online that they are open till 12am so I came there at 11:05pm thinking they would be open and almost ran out of gas cause the card reader didn’t work so I wasn’t even able to get gas to go to wawa. You guys need to change your closing time on the website so this doesn’t happen to anyone else. Other then that I enjoy everyone one in there expect the short haired manager with glasses she not very good with customer service... just saying she needs to work on that if she continues to be a manager being I’ve worked in customer service for many years and she’s not doing to well. Maybe a training course could help her out lol
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September 2020 by Fred B.
I signed up for Shell FuelRewards. Stopped several times now at this store, cannot use my built up rewards, was given the name Stan to call to see if I could get local help. The day I called switchboard lady said I was in luck as his secretary said he was in his office but it went to voice mail. Left my number several times but Stan has not called back. Two emails to FuelRewards went unanswered, they answered one and asked for more information that I replied to, they never responded. I am honestly thinking Shell and the local just wants money and does not care at all about the customer or supporting what they offer. Good bye Shell! I strongly do NOT recommend Shell or the FuelRewards program. Cannot wait for HT to get their station built I will use them! Plus I'll get my rewards!!!
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February 2020 by Jakob Fritsch
It's a gas station. Convenient spot, coffee is ok, the pizza is fine. The manager, Melissa, who I saw someone write a not so nice review about, has paid for my stuff when my card was declined. Obviously this is only because I'm a regular and she knew I'd be there the next day and pay her back.
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March 2019 by Michael Peters
Managment all the way down to the employees just straight rude. Nothing but miserable county trash. You can tell they want nothing to do with you even though its their job. The manager melissa is so RUDE. But then again i guess I'd treat people who are better than me like garbage if i only made 13 dollars an hour.
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November 2018 by C M.
I've lived a mile down the road for years with not a lot of other gas or convenience store options nearby. I have attempt to buy gas and use the convenience store at Burchmart MANY times. In FIVE years, I have been able to get gas once and finally today I was able to park and go inside the store. I actually could have used a fill up too, but forget it! Not completely their fault - hey, it's busy there, but you cannot dream a worse entrance, exit, parking situation if you tried. If you want the experience of driving in Manhattan in rush hour - head to the Burchmart in Hollywood! The store was clean and had a lot in stock. I've heard their pizza is the best! I'd love to try it! Hopefully within the next five years I will be able to get in the parking lot again!
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August 2017 by Westly Sims
Very rude and demeaning staff. My debit was declined due to their machine as it posted on my nfcu account as going through and posted and was told by the EXTREMELY rude employee Kim that I was holding up the line and obviously didn't have any money. Never will go here again
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July 2017 by Michael Luber
Convenient and open later than many places.
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May 2017 by DYLAN CASONI-BURCH
LOVE THE PIZZA AND THE FIDGET SPINNERS THERE!!!
