-
January 2024 by Luwannica Baker
My dad passed on Oct 26,2023 and was buried Nov 9th Ms Peggy was very compassionate and kind to us through this unexpected experience, she truly had patience with us, it’s was the hardest time of my life I cried my heart out throughout the experience but I thank them for their kindness and support , I am pleased with everything❤️??
-
December 2023 by Michelle Austin
They Did A PERFECT Job With My Family ??
-
December 2023 by Douglas Davis
Amina was knowledgeable and very patient. I will definitely refer people to Washington National Cemetery
-
November 2023 by Khadeejah Blackson
On behalf of the Blake family we would like to thank Donna Echard of Washington National Cemetery. She was really professional and very sweet. She answered every question or concern we had. Everything went so smoothly we really appreciate Ms Donna. Thanks Again.!
-
November 2023 by Reginald Baugham
We would like to thank Donna Echard on behalf of the Johnson's Family. She was professional and sincere while conducting the service.
-
November 2023 by Yvonne Craig
Amina assisted me and my family she is very helpful and kind.. she explained everything to us that we needed to understand. She's good at her job. Thank you Amina ?
-
November 2023 by kristy dixon
Amina from the Washington National Cemetery is the best. In 2019, when my Mom passed away, she was very patient with all the questions I had and provided great suggestions on everything needed for the grave site. I recently worked with her on transferring ownership of a plot I own to my Aunt. Since my Aunt could not physically come to the Cemetery, she took the time to explain everything over the phone and patiently walked her thru the e-signature process. Amina is very professional, attentive, and kind. Please ask for her for your internment needs.
-
November 2023 by Jennifer Matthews
Amenia was so helpful with all of our arrangements. Answer all of our questions politely even when we asked same questions over again. Thank you Amenia ?
-
August 2023 by Larry Hagemann
July 2023 - Ms. Archer was very supportive when I spoke with the cemetery and she kindly answered all of my questions in a very courteous manner.
-
June 2023 by Taylor Proctor
Iniia Archer was extremely helpful, and her attitude was very friendly and welcoming. She was very straight-forward with our questions and i would definitely recommend talking to her
-
December 2022 by Renee Brandon
This place is so disrespectful. Construction is being done and my son headstone has been run over and damaged. They are not cheap I will be at the office first thing in the morning. Also your suppose to notify the family
-
October 2022 by Andrea Lloyd
My grandmother is buried at Washington National Cemetery which wouldn't have been my first choice but ok. After her passing I went to purchase an in grown memorial for her and it's been a year and we have not received anything. I have been working with Ms. Day throughout this time and she started out very helpful but when we finalize the contract with Washington National everything went down hill. I have called and sent emails with concerns as to when we would receive my grandmother's memorial and I get nothing or i'll call you next week and it would be a month later and still no response. This is a joke. People who invest there time and money should NOT be treated this way.I want to add to my review that the reply that comes to every review must be generic because they do NOT reply back. I have sent several emails to the so call owner and I get nothing. It's been no change in getting my grandmother's memorial made and installed. My mother reached out to Ms Peggie Day today and she couldn't give her any update. After my mother spoke about getting a lawyer Ms Day stated she would sent out to get memorial expedited....(why would you wait 6 months later to expedite?).What Washington National Cemetery means to me...GARBAGE.
-
October 2022 by Leon Thurston
We paid for a marker for my mother around Feb 2022, and we still have not received it. The last few times I visited my mothers grave, we could not even find the little round number, due to it was covered by the grass. We need our marker, besides it’s been 8 months. We will accept our money back, so we can purchase from another vendor. We call and get the run a round and promises, but nothing is done! Terrible customer service!!!
-
September 2022 by Ashley Beverly
I am writing this review because I vowed that I would tell everyone about the awful experience with Washington National Cemetery. I had a meeting with a Washing National Cemetery rep presentative who took all of the paperwork and insurance information required for my mothers services. Before the meeting was over, I asked the representative , Preston Tate, if there was anything else I needed to do or submit for my mothers services. He responded, No, he would take care of everything else. Fast forward, I call the DAY BEFORE to make sure that everything was ok for my mothers burial. I was told by Peggy that they were not paid by the insurance company yet. I would have to come up with $8,000 or postpone my mothers burial. Guess why, Preston Tate or anybody working in that place did not submit any kind of paperwork to my insurance, did not handle any of my paperwork correctly. NOTHING WAS SUBMITTED, it was if our meeting never took place. Meanwhile, Preston Tate was on vacation! For anybody reading this, please do not bury your loved one at Washington National Cemetery. It was by far one of the worst experiences of my life. The customer service was abysmal! There is absolutely nothing I can say positive about this piss poor cemetery. I should have read the previous horrible reviews before burying my mother here but unfortunately, my whole family is buried here. From this point on, I will make sure that no one in my family has their final resting place in a God forsaken place like this.
-
September 2022 by Ashley B.
I am writing this review because I vowed that I would tell everyone about the awful experience with Washington National Cemetery. I had a meeting with a Washing National Cemetery rep presentative who took all of the paperwork and insurance information required for my mothers services. Before the meeting was over, I asked the representative , Preston Tate, if there was anything else I needed to do or submit for my mothers services. He responded, No, he would take care of everything else. Fast forward, I call the DAY BEFORE to make sure that everything was ok for my mothers burial. I was told by Peggy that they were not paid by the insurance company yet. I would have to come up with $8,000 or postpone my mothers burial. Guess why, Preston Tate or anybody working in that place did not submit any kind of paperwork to my insurance, did not handle any of my paperwork correctly. NOTHING WAS SUBMITTED, it was if our meeting never took place. Meanwhile, Preston Tate was on vacation! For anybody reading this, please do not bury your loved one at Washington National Cemetery. It was by far one of the worst experiences of my life. The customer service was abysmal! There is absolutely nothing I can say positive about this piss poor cemetery. I should have read the previous horrible reviews before burying my mother here but unfortunately, my whole family is buried here. From this point on, I will make sure that no one in my family has their final resting place in a God forsaken place like this
