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“They have the best customer services. Mainly the black woman, she is impressive, very respectful, patient, and world class assistant ? I think Ups is doing incredible job interms of their employees, because the one in silver spring near the t mobile, they have the best customer services as well, the indian guy in there is great at assisting customers”
“This is a fantastic location of UPS. I went to do a list of various items there today and Elias, one of the employees, was extremely helpful and patient with me. Great service.”
“Kazim was phenomenal to work with on our band merch shipping needs! We played the anthem venue next door and needed to expedite shipping a large quantity of boxes ahead of us to the next show in a tight timeframe. He made it a seamless process via his top tier customer service, kindness and overall knowledge on best shipping strategy. Thank you again Kazim!”
“This is the only location i would to!I have 2 locations that are within 8 mintues from my home. I will drive 25 mintues to get to this location because of the customer service. I absolutely love this location!”
“The attention that this company gives us is the best, and also when ever I purchase something on Amazon it always comes the next day, so I have to give them what they deserve.”
“I went in here to get a couple of documents notarized today. Service was excellent and super efficient! I wish I had taken down the name of the good gentleman who helped me out -- thank you so very much!”
“This UPS store is the best that I've attended! The attendants, Brian and LJ, were so competent, attentive and efficient. They knew by rote memorization exactly the dimensions I would need based on a specific country's requirements, and provided me with excellent service. Truly the best service I have ever received from UPS. Thank you so much, Brian and LJ - you are so commendable!”
“Elise is the most professional and talented employee that I have ever met working at the UPS store at McArthur Blvd storeShe is so knowledgeable and courteousI have a company myself and I will hire her if I canQuan Trinh”
“I went for Notary services. I went to this shop because they had helped my husband with a large package return. There was no wait, even though there were other customers there. Femi was quick and efficient. I realized later I had made an error and returned to the shop. Awa kindly offered to help me until Femi was available. Plus, I was then able to ship my documents from the Hyattsville location. They appreciated my honesty and taking responsibility for my error. They were easy to talk to, very friendly, and happy to be of service. Should I need anything in the future, I will return to PostNet Hyattsville, which just happens to be my local store.”
Open 24 hours
1520 Belle View Blvd, Alexandria
Shipping Centers
“Johanna, JJ Metcho, and the other employees were very kind and helpful during my need of service. They took the time to explain the process. They put extra care to my belonging as they picked it up from my home to the Cargo box. I am very much appreciative of their service and care. I would highly recommend ??”
“Very helpful store. I sent a package from Va to Dallas tx and the representative was extremely helpful, he made sure my package was secure and put extra tape so it wouldn’t open. Made a return to Amazon and sent it with this store and the representative this time was also very helpful. Quick and easy!”
“This is hands down the best UPS I have ever been to. Every single staff member is incredibly helpful, friendly, and efficient. I'm always amazed (as customer facing jobs can be tiring) because it is like this every single time - regardless of which staff are working. My only regret is that I don't have the names of the employees to give them a shout out.”
“It is every time I visit this store, "Yolanda" always welcomes me to the store and make it a point that I have the best customer service experience duration. Thank you always "Yolanda" for being who you are and displaying your utmost service oriented demeanor! It means the world to me and others to see that "Customer Service" is key and being utilized in all the meaningful ways. Keep up the good work "Yolanda" and stay true to who you really are.”
“I've taken documents for church meetings to this store, and they do wonderful work. I continue to use the printing and mailing services, without any problems or issues. Thank goodness!”
“I will literally drive 40 mins just to ship items from this location. I’ve been coming here for over ten years and the service has always been efficient, fast, and top notch.”
“Joe was awesome, thank you so much. I got everything I needed & he took care off me & several others in a timely manner in less than 5 mins. He needs a raise. Thank you Joe?”
10AM - 7PM
7750 Marlboro Pike, Forestville
Shipping Centers
“So I ordered a package that required a signature on delivery, and unfortunately, neither I or my family would be available to receive this package during the scheduled delivery time. However, FedEx offers an option to hold a package at an "authorized FedEx distribution center" for pickup, and this location was suggested. As a distribution center, I truly did not know what to expect, because it did not specify what type of business location-i.e. FedEx store vs. FedEx counter within a convenience store vs. a FedEx mass shipping center. Come to find out, it's a small privately-owned (?) mail courier service store, and advertises as an authorized shipper for UPS, FedEx, DHL, and USPS. The place is relatively small but neat, and the customer service was friendly and efficient. However, finding the exact location was a bit of a hassle, but I did find it after using another gps system, and saw that it's located at the back corner of Forestville Plaza. There's plenty of free parking, and it does not seem like a busy location-but I could be wrong. And you can have any mail or package shipped from here, or have mail/packages arrive here for free pickup-depending on your courier company. Overall, I highly recommend!”
“This post is long overdue as I’ve been going to this location for the last 3 years. I wish every UPS location had staff as friendly and helpful as the L St location!
From shipping to purchasing package materials, friendly conversations, and navigating package mix-ups during the holidays, the staff at this location have been nothing but helpful and kind.
10/10 recommend, 5 stars, all of the highest ratings!”
“The staff all around was very ecstatic to help me and they did it in a timely and professional way! I want to especially thank ms.Priscilla for being so kind and understanding. Stop by this location whether dropping off or shipping off they’re there to help you get in and out precisely! Thanks again guys ”
8:30AM - 6:30PM
3220 N St NW, Washington
Shipping Centers
“This is absolutely the best UPS store I have ever been to. The staff is so incredibly friendly and positive--it makes you want to send packages. For DC, it is easy to park quickly and get in and out.”
“The best customer service in Arlington. I was bummed the UPS store closed down that was closer to me stopped operations but once I went to this store I was amazed by the customer service and problem solving mentality of the associates there. Especially the front desk person named Mo. He really took care of me and did an excellent job. Even if it's out of your way go to this UPS store they are exceptional and do an outstanding job!”
“Fantastic customer service & they have a little bit of everything! It’s always my first stop before getting in my car to pick up a this or a that…chances are, they have whatever I need!”
“Had a very easy time printing, Romel was incredibly helpful and walked me through the whole process. I didn't even think that what I wanted to do was possible for under $10 but Romel helped me do it for under $1 in under 5 minutes”
“I didn’t catch his name, but the guy working at FedEx was incredibly helpful and kind. A few of us were sent there from the DMV and he had great customer service.”
“Worked with Fausto today to ship a refund back. I unfortunately did not have my return label cut out of the paper and when I offered to do it if he let me borrow some scissors he said he'd take care of it himself, which not many other places have done. He had a great attitude and was super helpful. I also like how close to the metro this location is, it's so convinent.”
“In a time crunch searching for notary services from the post office and UPS, both unable to provide customized service with pre-paid mailing options, Parcel Plus in Clinton, MD was not only able to provide such services, but the cost was very reasonable. I received excellent customer service and immediate attention with a smile. I highly recommend this one-stop shop for all of your mailing and shipping requirements.”
“Went to get a couple small things laminated. They asked if I would want to have them done in a single piece and then cut them separately since it would be cheaper. They even showed me how to use their paper cuter to make sure I wouldn't cut too close and damage the lamination. They were very kind, friendly, and showed excellent customer service. Thank you!”
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“Very professional and honest individuals who care about their customers. I highly recommended Cotonou Direct International Shipping for all your shipping including RORO. Remy is a very good and patient person. All the entire team are great people to work with!”