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January 2024 by Jeff Wilson
Absolutely fantastic. Three previous repair attempts were made by another BOSCH repair provider. Don was extremely helpful on the phone trying a few things, getting some information. Marty came out, was a few "simple" adjustments and it's perfect. Highly recommended.
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August 2023 by Jason
I was having trouble with two Bosch microwaves and Wuerstlin’s helped me in a big way. Another major company had come to try fixing them and charged me a lot for ultimately doing nothing. It was immediately different with Wuerstlin’s. The repair person understood exactly what was happening with both models, and promptly diagnosed and fixed the problems. The pricing was very fair and accurately reflected the services they delivered.Service: Microwave repair
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May 2023 by Bruce Adams
My Bosche dishwasher was throwing an error code. These guys knew the code, brought the part and fixed my issue. Knowledgeable, on time and a feeling of trustworthiness. I am keeping this number for any future appliance repairs I have.Service: Dishwasher repair
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December 2022 by Rusty Toler
In professional bike racing, there are Mountain Stages rated " Beyond Category" - ranked beyond a numerical scale.Wuerstlin's Appliance Service is "Beyond 5 Star Category." in all respects. Reported Problem with our Bosch Dishwasher late afternoon Tuesday 11/15 . They scheduled and Marty fixed problem(at reasonable less than expected cost!) early morning Friday 11/18-. Our Thanksgiving toast will include Cheers for Wuerstlin.Service: Dishwasher repair
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April 2022 by adam E.
Can I add a sixth star? Seriously what other rating can you give a guy who makes a living repairing appliances for spending 15 minutes on the phone helping to diagnose a problem I could then easily address myself **without** a service call or any charge at all!!??!! Don couldn't have been nicer, more decent, or more helpful. I hope I don't need any actual service calls in the future, but I'm thrilled that I now know EXACTLY who I'm gonna' call if I do. -- Adam in DC
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April 2022 by Adam E.
Can I add a sixth star? Seriously, what other rating can you give a guy who makes a living repairing appliances for spending 15 minutes on the phone helping to diagnose a problem I could then easily address myself **without** a service call or any charge at all!!??!! Don couldn't have been nicer, more decent, or more helpful. I hope I don't need any actual service calls in the future, but I'm thrilled that I now know EXACTLY who I'm gonna' call if I do. -- Adam in DC
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February 2022 by Paul Young-Hyman
My Bosch dishwasher would not close. I found Wuerstlin on the Bosch website. I called and was pleasantly surprised ro hear that the door lock might be repaired rather than replaced . How unusual to hear that. The next day Marty arrived on time and easily found the problem was the upper dish rack . He fixed it and everything worked well. I was very impressed and will use them going forward. Excellent and trustworthy company.Service: Dishwasher repair
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July 2021 by Mark R. Marten
My < 1y old Bosch dishwasher stopped working. I called and was able to talk to "Don," who was tremendously helpful and very knowledgeable. And the unit was repaired quickly.Service: Dishwasher repair
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July 2021 by Stephanie Sudol
Part 2: A couple of years later, had another successful interaction with Wuerstlin's Appliance. My dishwasher started making a mechanical noise, and I was afraid that was the end of its lifecycle. Wuerstlin's came out and identified a piece of plastic from a food package that had made its way into the pump. For just the cost of the service fee and a modest charge, my dishwasher is now back up and running. Thank you, Wuerstlin's!Part 1: Mike came out to repair our dishwasher and I was extremely impressed. He was on time, knowledgeable, and was thorough in diagnosing the problem. Prior to Mike's visit, I reached out to the appliance store where I bought the dishwasher. That "service call" involved waiting a week for an appointment and then having the service person barely inspect the dishwasher before telling me it was the board (which needed to be ordered, another week at least), and that it would be ridiculously expensive to repair, on top of the "service call" fee. I wish I had called Wuerstlin's right off the bat, because Mike came within days, did a thorough inspection of all parts of the dishwasher to diagnose the problem, and identified a broken wire that he readily repaired. I liked that he looked for the most obvious (and least expensive to fix) problem first, rather than assuming something more complex (and expensive) as the other company did. The total cost from Wuerstlin's ended up being about a third of what the other company quoted. I felt confident in Mike's work, found him extremely honest, and would recommend Wuerstlin's to anyone needing an appliance repaired.
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May 2021 by T S.
Recently had my Viking stove repaired by Michael and it was a phenomenal experience from start to finish. When I first called I was connected to Don, who was very helpful in diagnosing the issue, ordering the parts needed, and creating and estimate of the cost. Once the parts came in I was scheduled for a few days after, service was quick and Michael was exceptionally pleasant, and then I was sent an invoice for exactly what was estimated. I could not ask for a more pleasant customer services and consumer experience. I would definitely recommend them very highly.
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May 2021 by M D.
Recently had my Viking stove repaired by Michael and it was a phenomenal experience from start to finish. When I first called I was connected to Don, who was very helpful in diagnosing the issue, ordering the parts needed, and creating and estimate of the cost. Once the parts came in I was scheduled for a few days after, service was quick and Michael was exceptionally pleasant, and then I was sent an invoice for exactly what was estimated. I could not ask for a more pleasant customer services and consumer experience. I would definitely recommend them very highly.
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March 2021 by Josh C.
I was referred to Wuerstlins Appliances directly from Bosch as their authorized technicians. I was extremely pleased by the service. My tech. Michael was professional and respected my home. He took time to answer my questions and show me hot to use the dishwasher. He was able to find the problem and fix quickly. Pricing was very fair and it was nice to have someone arrive on time and that was so efficient. The guy (Michael) knew a lot about the product and took pride in his profession! Would highly recommend.
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March 2021 by David Schulke
After calling around to a LOT of appliance services to fix the Infrared broiler on our 2005 BlueStar gas range, most were not servicing these ranges in Annapolis, MD (though the ranges are made up the road in Pennsylvania). Wuerstlin's, however, was immediately helpful. A real receptionist answers the phone, and knows what she's doing. They sent a technician to our home within a couple of business days who arrived in the middle of the scheduled window, worked efficiently and explained what he was doing. Cost was lower than I feared it would be. I'll be going back to Wuerstlin's for service on home appliances!Service: Repair cooker / hob / oven
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February 2021 by Garrett A.
Marty was professional, knowledgeable with Bosch, and quick to identify the issue. He took great care with our appliances and was very courteous around the house. I would recommend him to anyone looking for an appliance repair. Appliance fixed: Bosch Series 500 Microwave (oven combo unit)
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January 2021 by Stephen A.
The service person quickly identified the problem and efficiently made the repair with parts he had on hand. He clearly communicated his expected arrival time and promptly arrived as promised. I will use this service again as needs arise.
