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January 2023 by Stephen S.
Do not use these guys. They came out to look at our whirlpool bathtub, said they'd be back with a couple of guys to get to the pump and fix it. There for all of 10 minutes. Called them a few days later when I hadn't heard anything from them, and then they told me i have to make it accessible for them to do repairs, which was not stated when they were here nor when they came to look at it. Now i get a bill for 155 dollars with a late fee tacked on, no original submitted back when i had them come initally, twlling me to pay them for nothing at all.
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December 2022 by Erin M.
We had a crack in our metal tub that we thought was leaking and they sent a repair technician to our home right away. They did a fantastic and quick job on the repairs and the company stayed in touch with us throughout the process. We would definitely use them again.
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December 2021 by Julia O.
I have an old tub in my rental apartment and it's in great condition but showing it's age. Mo from Betz arrived on time and reglazed the tub and surround. It looks brand new! I am so happy with it! I wish I would've taken before pics but I did take after. $950 was worth every Penny!
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June 2020 by Sue G.
Our hot tub has a leak, and we are fortunate to have a home warranty that covers it. The warranty company, Cinch assigned Betz Enterprises. This was a few weeks ago. I had to call Cinch today to request a new technician as all they keep saying is "it will be next week til we can schedule"-- so I keep getting pushed back. I understand it's the time of COVID, but this is a totally outdoor job, which I clarified with them weeks ago. Mr. Betz, if you didn't have time for my job, why did you tell Cinch you would take it?
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February 2020 by Jawanna C.
If I could avoid a Star I definitely would, this company is a scam and not recommended to nobody, I used my warranty company Cinch which is no good as well , they sent this sorry company Betz , the button to power on my jacuzzi got stuck and I needed to have it replaced George starts looking and the jets in the jacuzzi and said all ten needs to be replaced I said let's do what I called you for insisting regarding the jets he broke one of them got mad at me because he couldn't fix grab is tools and stormed out my house like child , before he left I said what just happened here all this small talk and no action to back it up if you're so dam good at what you do! I'm not worried about it that's why we have a Judicial system for jerks like this company I have left several messages and I'm not going to beg them to fix it I'll see you in court!! You are definitely a liar not was broken off the switch was not properly working, You tried to GET MONEY from by not addressing the issue that I reported nothing was leaking or broken in my tub I take Baths every day so my tub was very much operational. No Trust this company George was guilty when did you get upset grab the tools and storm out of my house??? Trying to gauge me out of money. Yes the judicial system I will prevail!!!
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October 2019 by Louis M.
I contacted Betz Enterprise to give me a quote on what it would cost to repair my hot tub. When the Technician(Yohan) arrived he glanced at my hot tub and said all you need is to have a dedicated line ran and you won't even need me. I assured him this was not the case due to the type of hot tub that I purchased. He insisted that he has been doing this a long time and told me to have a good day and drove away. So listening to his expertise I had a dedicated line ran to my hot tub. It cost me $400.00 to have this done and it still did NOT fix my problem. I have been in contact with the company for 2 weeks now trying to have the owner contact me so they can help resolve this issue and I have yet to hear from him. If the technician had performed his job correctly when he came out he would have realized what the issue actually is and I would not have spent the extra 400 dollars for no reason