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February 2024 by christian lee
Love the staff here. Been taking my puppy since he was only 8 weeks. They have a separate isolated area too for animals that are sick to not infect others.
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January 2024 by Debbie Evans
Dr Shah is amazing. You will never feel rushed and you will definitely know how much he cares about your pet. I would follow him anywhere.The rest of the staff is also very nice and you are seen in a timely manner.
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January 2024 by Jeffrey Pevo
Very good experience. Doctor was excellent advised me about what they were doing before they did it. Explained everything in detail. Very friendly will give great reviews
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January 2024 by corp homepropertiessolution
I followed Dr. Shah from his previous place of employment (Glen Burnie Animal Hospital)… I will follow Dr. Shah wherever he goes… Yes, it sucks driving 45 minutes to get to this Vet from my house but soooooooo worth it. Since you don’t know anything about me … I love any animal and I do everything I can to help any animal but my in-home pets are my entire world… I have a kitty who is healthy, built like a horse and is strong as hell… I also have a 14 year old teacup, applehead Chihuahua. She is the reason I am so detailed on this review. I know there are other pet owners similar to me when it comes to their baby and reviews are EVERYTHING. My dog is hand fed piece by piece, carried around in a robe and even gets an umbrella held over her when it rains to drop the big ol rain drops from hitting her little head ? … Pray for us because my husband and I are her biggest enablers and she knows we serve her every need and want and takes advantage of it… She has to get her anal glands “expressed/emptied” and you have a Vet expressed/emptied ”internally” compared to a place like petco that can empty them by attempting to do it “externally” where they just squeeze each one from the outside of her booty but expressing them externally does not do it correctly. I have seen Dr. Shah once a month for the past 7 years now which is when I first moved here. I would do anything for this dog… I am the pickiest, aggressive, protective owner when it is in regards to anything that concerns my baby girl. She has had 3 teeth removed two times in the past and once was by Dr. Shah but she received a total mouth extraction by a referral directly from Dr. Shah. He didn’t want do it due to the high risk with her being 14 years old, how small she is and because of the difficulty there would be to get one particular tooth out. I had never been so scared in my life like I was when she got her total tooth extraction done (occurred on my birthday 08/11/2023) but I had went through with it because of how much I trust and respect Dr. Shah’s judgement/opinion. He has never “sugar coated” anything when it comes to my animals. The staff are great at Bethany Centennial Animal Hospital… little expensive but worth it. Highly recommend Dr. Shah for your Veterinarian but I have worked with any of the other vets at the location.
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January 2024 by Lori Lease
Service is good.Prices are too high.
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December 2023 by Cynthia
The Vet and Vet tech were extremely nice and very interested in my pet's well being. Treated us with such warmth and friendliness-they had a gentle touch which is so important with little critters!
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November 2023 by Karen Cornacchia
I have been using this vet office over a year seeing Dr Haré for my 18 year old cockapoo appts and I was never late. I know the business was sold around July to a new owner. I arrived at my appointment late due to unforeseen traffic. I was informed on a phone message while walking in the parking lot with my dog of a 10 minutes late fee would be charged on the visit and it’s 40 dollars which I listen to later on after I left the office. . She informed me again inside the office. she called me and I told her I was carrying my dog in the parking lot and I could not answer the phone . When I was in the office she informed me of this policy . I informed her I would take my business elsewhere. I wanted my dogs records. She wanted to know if I still wanted to be seen. I said no 40 dollars is a lot to pay for nothing . There was no one in the waiting room. I would rather go back to my vet in Carroll county where there not money hungry to charge the customer unnecessary charges . In todays business customer service is a priority especially when there are a abundance of vet places. I would of been charged 430.00 for my visit today plus vaccinations . That does not include my dogs heart medications and pain medications. They lost a lot of money today ! Plus a 40 dollar charge for being late. I was glad to get my records emailed and go to a vet who does not charge 40 dollars for late appts. I’m in the medical field too❤️
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November 2023 by Caleb Catoe
Wonderful staff great management team they really care about the animals I highly recommend taking your animals here for any type of checkup that they may need
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October 2023 by Debra Dear
I have been going to Bethany centennial for 30 years. Now that it has changed hands, you just don't know what to expect. I was told that to have my dogs, teeth cleaned, it would be feturing 300 to 500 dollars. It ended up costing $1100, which included $300 for blood work. My biggest surprise was having to pay $35 for partial day care, which I thought was totally ridiculous. I'm not sure that I'm going to continue to go here because the add ons and hidden costs are atrocious.The quality of their work is excellent so if you have lots of disposable income and don't mind surprises, go for it.
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October 2023 by In-Sung Yoo
Even during a transitional period, the staff continues to provide the exemplary hands-on care that has made them our pets' care provider ever since we moved to the area. At our latest visit they managed our extremely skittish elder dog with utmost patience and were even able to trim her nails (which has gotten near impossible these days). Highly recommend!
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July 2023 by Michael Stishan
The staff was so friendly throughout our visit and the Vet was congenial and professional. I could not be more pleased with this (our first) visit.
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June 2023 by Warren Zeminsky
Our cat has been on special food for years now and they always have some in stock. I also, recently, needed some information to get a refund for Heartgard and Nexgard and the receptionist looked up the information for me so I can get my rebate. The service there is always good and the staff pleasant and friendly. I know that Dr, Heir is retiring; he will be missed
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June 2023 by J.Vincent McCoy
My cat Ginger had check up at BCAH, all went well. Staff at Bethany were helpful and courteous putting Ginger at ease — considering she isn’t a want to get in car and go see Vet cat.
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May 2023 by Vicki Hendrickson
Dr Heir and his staff are awesome. Great service and very caring. They treat your pet like family. Dr Heir is extremely knowledgeable and explains everything to you and all options so you can make an informed decision. A+++
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April 2023 by William White
I was greeted immediately and with my cat was taken into the examining room. Dr. Heir came in and examined the cat. All was well. Th is h as been the case for the last 30 years, of course with different pets.
