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November 2023 by Brian Stinson
Wilhelm Automotive is the only place I trust to take my vehicles for service or repair. Dave is an excellent mechanic and has even replaced an engine an older Hyundai a few years back and it ran perfect for years after that. Didn’t even have to take it back for an adjustment. Highly recommend
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September 2023 by lee Perzanowski
Fast reliable and great service. The staff is also very nice to speak to and get results. My go to place in havre de grace for car repairs and serviceServices: Electrical repair
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September 2023 by Phil Mitchell
I brought my van to Wilhelm Automotive to have the coolant system checked out. They diagnosed the problem and suggested that I have some other things done. I thought it would be safer to have everything done. Everyone was exceptional. I would recommend this shop to anyone. ? and ⭐⭐⭐⭐⭐Phil M
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August 2023 by Karen Felling
Charged me 40.00 for oil change that I did not give permission for. Had started a BIG repair. That I stated I could not get done till Oct. Owner said it was miscommunication with his daughter that works front desk. I told her more then 2xs also told machnic. He said that it would be fine if I waited till October. Due to my income. The $40.00 I HAD to pay was all I had till the 1st of next mo.. I will take my car elsewhere.
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August 2023 by Thomas Hopkins
I needed to have a Maryland State Inspection done on a vehicle I had purchased out of state. I stopped in without an appointment, and the owner himself (Dave Wilhelm) performed the inspection while I waited. I stressed to him how particular I am about my cars, and he took great pains to be very careful with it. He delivered it back to me in excellent condition as promised. I was extremely pleased with the service I received there and would highly recommend this facility.
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August 2023 by Kyle Pearre
Wilhelm Automotive consistently delivers an exceptional experience! From their top-notch service to their friendly staff, I've had nothing but positive encounters. I highly recommend them for all your automotive needs. Five stars! ⭐️⭐️⭐️⭐️⭐️
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August 2023 by Rob Witt
Great company and better people. I have been taking my vehicles to Wilhelm Automotive for over 15 years. Honest, professional, fair priced and they are masters of their trade.Services: General repairs & maintenance
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July 2023 by Tuttle Earl
They crew at Wilhelm always take care of me! I take multiple brands of vehicles to them too. Sometimes it's last minute same day service. Thanks to all!!Services: Tires
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July 2023 by Linda R.
Took my vehicle in for service for an AC repair. We where quoted a price to make the repair which was agreed upon. The owner called me and told me the vehicle was ready. When I picked it up the very next day, it was NOT blowing cold air. I went back in the store (even before leaving the lot) and the presumed Owner/Manager said one of the hoses was leaking. He said it would be another $380.00 to fix the AC (a new hose) in addtion to the money that I had already paid for the initial AC repair!! We spoke with the Owner/Manager who admitted that the lines were working yesterday but, for some reason where leaking today. To reitterate, I hadn't even drove it off the premises when I realized the AC was blowing HOT AIR.We felt very mislead by the whole situation. The owner neglated to take any responsibilty for what happened. It is the responsiblity of the Owner/Mechanic to make an accurate diagnosis and if they make a mistake in that diagnosis, simply take responsibility and make right on the situation. A sincere mechanic would not have treated a consumer this way by taking them down a rabbit hole for a service that failed. This garage took our money without providing the service that we requested. They promised to repair the AC which we paid for then, asked for another $380.00 to actually make the repair.VERY UNTRUSTWORTHY!!
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June 2023 by Jim Duggan
Very satisfied with the experience.Walked in explained my situation with my Mercedes GLA 250 4matic. Set an appointment. Brought it in and they did all the work as discussed and at a rate I was happy with. Will definitely be coming back!Services: Vehicle safety inspection
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June 2023 by Jessica Crawford
Called to make an appointment to get my oil changed, was able to get in the next day & early at that. Was quick and easy. Great customer service
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June 2023 by Bryan Hedrick
Wilhelm has always been no BS. I have no doubts when it comes to leaving the care of a vehicle in their hands. Thanks once again guys!
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June 2023 by Karen Kneib
I'm always impressed with the service, customer and automotive that Wilhelm extends. They don't perform then charge for unnecessary repairs which provides peace of mind.Service: Auto engine diagnostic
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May 2023 by O. R
On our way North to a professional meeting in Philadelphia, we thought to stop for lunch in Havre de Grace. As we entered the main drag, the car started “chugging” along and losing power and finally stalled, and we coasted in to the parking lot of the local vape shop. Sorry I don’t remember that name because the guys there were extraordinarily nice & invited us in out of the heat. I had just signed up for Allstate tow insurance - contacted them and learned earliest availability was after all the shops were closed. They recommended Wilhelm (who didn’t appear in Yelp- which I will shortly correct) if I could get the car half a mile to their shop under my own power. fortunately, the car started up and we made it to their place.The staff and owner were great, and went out of their way to help us out. We had to leave the car & get a rental because of the time constraints of the scheduled meeting. Upon return, the diagnosis,while cautiously tentative (fuel pump) was correct and repair cost was very reasonable.A small oversight in the repair was promptly corrected, and we’ve had no problem since.I would heartily recommend this shop for the excellent work and considerate and gracious treatment while we were under duress. Ask to check out Dave’s truck- awesome.
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May 2023 by Renee skrivanek
My husband and have been coming to Wilhelms for awhile now and trust them completely with both cars. There is no other place we would go to. David and Sam are good people , enjoy talking with them . My car broke down on a Sunday and had it towed to Wilhelms and called Monday morning to let them know what happen. I did not have an appointment but they squeezed me in and fixed it the same day. They are the best.Services: Auto maintenance
