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May 2024 by Lolita Davis
Informative. Got me exactly what I needed.. Explained my coverage. And got my prescriptions transferred for me. So I didn't have to make any calls. And delivery is a life saver. I needed a pharmacist that was this caring. It makes all the difference.
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May 2024 by Justina Ireland
Amazingly helpful, knowledgeable and caring. Seriously the best pharmacy in the area.
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May 2023 by Mon DaDon
Good people very wonderful place I worked in the inpatient building as well.
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December 2022 by Google user
My primary doctor ordered a back brace and I had to locate a local pharmacy that deals in medical equipment as well. I found Citizens pharmacy and verified that they did. Taylor (Citizens) called me and reviewed the order. He knew not only what information he did have but what he needed. From that point on he went significantly above and beyond to determine the proper brace (there were many versions). Communicated with me, with my doctor, with the brace provider. He e-mailed me pdf documents of the brace he recommended, how to use it, etc. He then spoke with me on the phone and guided me to the right size (since I apparently think I am thinner than I am). He was right on every count. Knowledgeable, helpful, friendly, and thoroughly professional.
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December 2022 by Todd Comstock
My primary doctor ordered a back brace and I had to locate a local pharmacy that deals in medical equipment as well. I found Citizens pharmacy and verified that they did. Taylor (Citizens) called me and reviewed the order. He knew not only what information he did have but what he needed. From that point on he went significantly above and beyond to determine the proper brace (there were many versions). Communicated with me, with my doctor, with the brace provider. He e-mailed me pdf documents of the brace he recommended, how to use it, etc. He then spoke with me on the phone and guided me to the right size (since I apparently think I am thinner than I am). He was right on every count. Knowledgeable, helpful, friendly, and thoroughly professional.
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August 2022 by Deb Goll
I can't say enough good things about this pharmacy. All of the ladies and the pharmacists go above and beyond to make sure we get what we need. They have been extremely helpful when it has comes to prescriptions for a couple of our chihuahuas. I usually deal with Taylor and he is so patient when I ask a million questions. The personal service from this pharmacy is top notch. You really can't get this type of service from big name pharmacies.
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February 2022 by Stacy D.
I'm traveling in Maryland visiting my daughter and forgot a medical device at home. The staff had one in hand. The pricing was lower then anywhere else in the area and Amazon. Staff was very good.
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August 2021 by Marcelle Loutfi
Fantastic pharmacy with an extremely polite, professional staff. I've worked with Beth and Candy and they are wonderful!
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March 2021 by Viv Bolgiano
Nobody compares to the wonderful people that work at Citizens’ Pharmacy! I give them ten stars ⭐️ ? ⭐️ ⭐️ ⭐️’s!!
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February 2021 by Keith Ringgold Sr.
The pharmacy and it's staff are respectful kind courteous and prompt to address your needs and concerns.
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October 2020 by robert russell
The ladies and the Pharmacist are very professional and courteous to your needs. I’ve been going for years and I love their prices and attention to your specific questions.
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August 2020 by D Bewell
I can’t begin to explain how blessed I am to have found a pharmacy that actually cares about the health and well-being of people like myself. Keith, the Pharmacy Director, takes the time to get to know you personally. He explained in detailed instructions to all of my questions . That is so hard to find in this fast paced world we live in. Thank you Citizens! Proud to be a paying customer.
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July 2020 by Amanda Dubois
I wish I could give negative stars. I have spoken to pharmacist 3x about living and having a script in pa. We have been communicating since the beginning of june. He said as long as they're in network when we went over the medical equipment that I needed. Fibally got everything together and faxed over copies of everything 2x and heard nothing. Finally I called they stated that it's illegal to ship or fill prescriptions for medical equipment to pa (which isn't true), and also that they know do not deal with those products all of a sudden (which isnt true). After telling them that is not true the guy stated the owner said no (which also isnt true). Also he told me that he was the only person there then turned around and stated that everyone had just magically walked in the door within 2 minutes of our conversation and knew the situation. I was blatantly lied to and when I called their lies the guy just moved to the next one and refused to let me talk to anyone else. I told them I will report them to my insurance and better bussiness bureau and now they want to work with me. I will take my script elsewhere instead of dealing with them. After 3 weeks of back and forth to get everything in line and that's what I got. I am a medical professional and this is disgraceful.
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January 2020 by Joyce Stevens
Very helpful to clients and anyone walking in the pharmacy, pleasant atmosphere. the pharmacist is visible and he is very friendly .the receptionists are also very pleasant and supportive, their kindness shows that they are people persons
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December 2019 by Kim Ream
The customer service here was amazing. They accommodated the need for me to help my mom shop for a new bp cuff. Because of this level of customer service I am considering switching medicine refills here. FYI it is a tad hard to find at first, but worth it. Go behind nursing home. It is in the rear of the building.
