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February 2024 by Robert E Avery Jr
This team did a great remediation job after our basement flooded following a sump pump failure. They found mold forming in my cabinets and promptly removed them. They also removed the bottom portion of drywall that was affected by the flooding. Great communication during the process informing me each step of the way what they found and what they were doing.
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February 2024 by Jacques LONGA BISSAY
These guys are great. I had issue on December 31st a day where everyone is home ready to cross the line. When I call them, they show up. And start the remiadiation process. I cannot thanks them enough.Thanks Josh and your crew.
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December 2023 by Brittney Drexel
Ben and his team were fantastic. I had a 10:00 apportionment, they called me 10 minutes before to let me know they were in the way. Very professional and made my furniture like new again. Would highly recommend using them for furniture cleaning.
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November 2023 by Eileen Cimbolic
Justin and Anna arrived on time. They worked carefully and did a terrific job. The clean-up was meticulous. I would strongly recommend this company.
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November 2023 by John Mears
The ServePro team arrived bad scheduled and did a thorough job of demo and remediation. The area is now ready for reconstructionServices: Mold mitigation
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October 2023 by Lisa
Kelly set up the appointment for me right away as I had water damage in my house. Jim came over and got right to work and by the next day they had some over and taking care of the issue. I was so impressed on their customer service. I would highly recommend them to anyone. Thanks so much for taking care of me.Services: Mold inspection
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October 2023 by Rico Belt
Mr Craig came to estimate job and was very helpful and informative about the process, and explained everything well so that I could understand. Justin came here on time and provided a great service and was very friendly ? Thank you ServPro for an amazing job
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September 2023 by Mike Pawleys
The whole experience with Serve-Pro was top notch/second to none. My problems/issues were treated as if they were 6-figures (money) issues. I appreciated Ms Lastacia's "positive work ethics" handling my calls/questions (always asked for her), directing, remaining calm, and getting back with a real answer! She definitely made me feel special which (my opinion) is what Customer Service is about.Technician Ben was amazing! Definitely concentrated on the quality of the work being performed by him and his assistants. Very knowledgeable and stand-up young Tech, he demonstrated outstanding on-site leadership skills and people skills.Services: Water removal
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September 2023 by Briday Brazzle
I had water damage they came to my home the next business day to start the drying process… and cleaned up wellServices: Flood restoration
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June 2023 by Corina
I needed someone asap and Servpro came the very next day. Allison (who answered my call) was also the nicest out of the different companies I have talked to. Thank y’all!Services: Flood restoration
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June 2023 by Lisa Dugan
We are ALWAYS so happy with Servpro! We get our complicated pottery barn fabric couches cleaned by them each year and this is the third year to know they will turn out good as NEW! No more nattela ???????? thanks Servpro!Service: Carpet cleaning
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June 2023 by Lukas Esop
I’ve worked with this ServPro personally and professionally several times. Quick service. Pleasant and professional dispatch and techs. My go to for any mitigation needs.Service: Water damage-related cleanup & repair
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December 2022 by Courtney Wales
We used Servpro after a major leak in our kitchen where water was under our tile and cabinets. I was very worried about mold as the leak had been a slow and undetected one. Servpro was extremely quick and easy to schedule with, every single time they needed to come to our house. They really treated the work like a priority. Allison is the main phone contact who kept in communication with me throughout and she is very pleasant.Justin and his team are very efficient and get their work done quickly while still being extremely careful with our house. They had to remove most of our cabinets and a layer of subfloor (apparently we have two layers in the kitchen) to completely dry the damaged area, so there was a lot to move around. Everything was neatly moved and nothing was damaged during their work. Justin is very professional and also kind enough to explain everything I asked about and to reassure me (understatement that I was stressed lol) as I watched them completely disassemble our kitchen. After all of this I feel confident there won’t be mold issues moving forward. I am very grateful for their work and honestly the peace of mind they have provided through a crazy experience. Huge thank you to Justin (and team) and Allison at Servpro!Services: Mold cleaning
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March 2022 by Ren Hunt
I recently used serve pro for a water emergency. The technicians were professional, friendly and provided great communication. I would recommend them to my friends and family.
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November 2021 by Lou F.
Our hot water heater decided it didn't want to live a any longer trapped in my basement so it burst and distributed gallons of water all over our newly renovated basement. I was able to call the guys over at SERVPRO who came out at night and on an emergency need and sprung into action, providing immediate water damage mitigating equipment which saved valuable personal property and diminished the overall damage. Highly recommend this 5 star Team in Anne Arundel County!
