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June 2023 by Paula Brooks
Shame on them, total rip-off on pricing. They charge $6.49 for Cantu Shea butter edge gel, 2.25oz size. Wegmans grocery store, sells the same product for $3.99. But they know what they're doing that's why their receipt says no return, no exchange. If not, I'd be right there getting my money back. Don't take advantage of your customers.
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July 2022 by Shayla Keys
Didn’t feel comfortable shopping here. Overpriced compared to other places in the area.
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June 2022 by Joelysa McLeod
I have been to this store three times too many and this will be my LAST TIME. I have never in my life felt so unwelcomed in a store than I have in this establishment. You would have thought that, “I steal” was written across my forehead the way the lady was watching me. Someone else walked in the store and it got her gaze off of me for all of a minute while she rang the other patron up and I turned around to find her gaze back on me. I am not one to write reviews and certainly not negative ones but it took everything in me not to say something to her for such nasty customer service in my opinion. I wish I didn’t just spend $60 giving this place my business for being so unwelcomed. NEVER again! Maybe next time while you’re staring me down because I’m black you can ask me if I need help finding something!!! There is a place up the street who has WAY better customer service than them and if I will take my business to them next time.
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October 2021 by Joyce Onyeomereneche
Actually just discovered this place even though I've lived around here for a while. A nice place for "hair things",would definitely recommend it.Prices are OK ?.
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April 2021 by Twila Witcher
Always have what I need
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March 2020 by Ci La
Over charging on EVERYTHING. These people are charge about $2.85 on a wig cap.. but the new beauty supply store across the street from Arundel Mills is only charging 99 cents.
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November 2019 by C.K. Edwards
Always have what I need and at a great price
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September 2019 by Montre Stewart
They always get more money than I want to spend. I go in for hair products and come out with new sunglasses, press on nails and/or makeup. LOL.
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August 2019 by Chaunta Black
Couldn't find my favourite detangler, Hawaiian Silky Detangling Conditioner. They graciously ordered it and called me when it was ready. Got it in two days or so. Awesome.
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July 2019 by Cierra Lamin
I don’t know one store that doesn’t do returns. It wasn’t even a cash return and in the front of the store it says they don’t do cash returns. I literally bought the dr bronners Castile soap for $12 and went to the food lion right next door to find out that they have a bigger size for the same price and when I tried to return it the lady told me that they only do exchanges and I had just bought it from them 10 minutes prior.. they really know how to steal your money. They overcharge for little things and then don’t want to give your money back .
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April 2019 by K M
I used to come here all the time. I am a business owner and most times I would be dressed casual but nice. I came in one evening around the Christmas holiday after working and I was a bit dirty. The older lady with glasses who I always address as” Mama-San”, was playing Christmas music from her pocket device. I greeted her as usual with a smile and hello and said “ I see you are playing the holiday music today “ she looked at me and said “ yeah yeah what do you want” . I was surprised at her rudeness especially after I spent a lot of money there over the years. I pointed to the item I wanted but I wanted to compare it with another one close to it. She wouldn’t even allow me to touch the item as she always allowed me to do when I’ve purchased there before. She walked the item to the front wouldn’t even allow me to touch it until I handed her employee the payment. When her employee received money for the item and placed money in the register, she removed it and examined the money carefully as if I should not a large bill. Then I said to her “ Mama-San what’s the problem with you today l come here all the time “she replied “ no not all the time “. I was done! I will never ever spend one cent in this store again! I have also stopped my family from going here. I don’t know if her issues revolve around my race, my appearance, or both, however, I do know that if you are spending your money here you should not be treated like this!
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April 2019 by Michelle Jordan
Old lady behind the counter cheated me out for my purchase. I purchased a wig on the 50% shelf. The wig was 49.99 with 50% off. I was charged $27.99. with tax. When I look on my receipt she subtracted 25% off which she only gave me 25% off of my wig. She refuse to return my money. We as a people need to stop shopping at these stores. They don't respect us at all. I will never shop there again.
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April 2019 by Crystal Black
Warning: please do not patronize this store. The workers are very rude and disrespectful to customers. Not only were they very rude to me I have witnessed the rudeness to others. I believe the women and owner are racist. This is the only beauty supply store in Ridgeway shopping center.
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April 2019 by Junior Egbufoama
It's a great plaza