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January 2024 by Donald Schurman
Been a customer here now for years, they really stand behind there work and will do what it takes to make the customer happy. I would definitely recommend Mike's for any of your automotive needs.
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January 2024 by Dylan Webb
This review is long over due. I got my first truck(2012 f150 5.0) used from a dealer so I brought it to mikes to get checked out to make sure everything is working okay. About an hour after I dropped it off I get a call and they want to show me my truck, When I arrived they let me in the back where my truck was on a lift and I was able to walk under it and see everything. One of the very nice workers there walked me through everything about the truck, Gave me a lot of advise on buying used vehicles and told me next time I can bring it in the shop to get it check before I buy it. He then then showed me what I needed to fix to make it perform better and a estimated price. First thing was Front rotors and pads which I got scheduled and they got finished in one day. Which is crazy for how much rust was on this thing. Next thing was exhaust manifolds, They told me it could take about a week maybe longer. 3 days later I get a call that one of the employees there stayed extra hours to get it done because he knew it was my only vehicle. Hands done mikes auto repair in Hanover is the best mechanic for fixing your vehicles.
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September 2023 by Donella Henderson Johnson
My 2018 Audi Q5 needed repair and maintenance. Mike's auto provided both and I am so happy with their service. I took my car to the dealer for a check engine light and they told me that they could not determine why the light was on. Mike's technicians were able to diagnose the problem and resolve it immediately. My car rides smooth and I feel comfortable and safe. The staff are pleasant and professional. They kept me well informed during my service and tested the car well before returning it to me. Shout out to Randy, my point of contact, for what turned out to be a very pleasant experience. I believe their pricing is fair and I will recommend their shop to my family and friends.Services: Steering & suspension replacement
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August 2023 by Maria Lewis
I had a slow tire leak on my way to BWI Airport, and knew upon my return (15 days later) that I would need a credible service source for air or a tire patch before making the over one-hour trip home. I found Mike's Service Station via Alyssa who works at the nearby Doubletree Hotel. She suggested I call Mike's, let them know my problem, and give them a heads upon my return. I had to trust I wouldn't get ripped off and that my return home would be safe. I got RANDYon the phone when I called. He was kind and friendly and said to feel free coming in after I picked up my car from long-term parking. Sure enough Randy and his team were gracious and fair and found the sliver of a nail that was causing my problem. I can't thank them (and Alyssa) enough for being so friendly, fair and willing to help. That tire patch and experience was one of the best investments of trust and money Icould have made. THANK YOU!!!
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July 2023 by Carol Taylor
This is my second time using Mike's Auto Repair. The first visit was to have my battery checked, this time to have my A/C checked. Each time the customer service was great and the costs were very reasonable. I waited for my car this time and the waiting area was clean and comfortable. Randy and Chris both thoroughly explained what was going on with my A/C and gave me tips to better maximize the A/C for cooler air during these extremely hot days. Mike's will definitely be my go-to auto repair shop.
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July 2023 by Daniel Cericola
We recently moved into the area and were in search of a new mechanic so we tried Mike's. The team at Mike's was able to get us into the shop promptly, get the work done quickly, and provided impeccable customer service. We will be using them again in the future for all of our car care needs.Services: Tires
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May 2023 by Mauricio Julio Trigo
I recently had a flat tire emergency and was in a rush to find a reliable auto repair shop that could help me out. Fortunately, I found Mike's Auto Repair, and I couldn't have been more pleased with the service I received. The staff were extremely friendly and accommodating, and they were able to provide me with the necessary repairs on very short notice. Their customer service was top-notch, and they made me feel at ease throughout the entire process. The quality of their work was exceptional, and I was back on the road in no time. I would highly recommend Mike's Auto Repair to anyone in need of reliable and efficient car service. Thanks again for the great experience!
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May 2023 by Robin Harnish
Mike's auto repair has an amazing team of skillfully trained auto mechanics for all your auto repair needs and great customer service. I've been using Mike's for over 6 years now.I highly recommend Mike's to everyone looking for top-notch mechanics trained in all areas of vehicles with reasonable prices. They offer towing and a shuttle to take you back home if needed after dropping your vehicle off and even pick you up. Not many auto repair shops offer that type of convenience and service. I highly recommend Mike's.
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March 2023 by Christopher Bell
Went to Mikes to figure out a vibration issue after an accident repair job and new set of tires. Was more then willing to talk it out with me and my ideas of what it could be. Multiple trips to figure it out across some weeks(because of me, small highway speed vibration). He ended up going above and beyond dealing with my want to get the truck back to original pre accident state. He figured out what he thought was the issue with a rim fitment/mating tolerance problem. I went ahead and got a custom part made up and it completely fixed my problem. More then happy with this shop and will continue to use in future. Honest work with great no thrills communication. Exactly what you would want from any shop.Service: Tires
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March 2023 by Grace Shackleford
Awesome business with amazing staff. Mike took the time to explain everything and provide the most cost effective courses of action. Definitely a trustworthy business!
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February 2023 by Jasmine Stokes
I will never go to another body shop. Mikes Auto Repair is the absolute best hands down. The staff is very professional and attentive. I wasn't sure exactly what I needed done but they listened to me and they was able to know right away what they could do for me. A lot of times I'm hesitant about going to an auto shop because as a female often times we feel like they take advantage of us. I felt welcomed and understood. They were very precise with their work. I couldn't have asked for better. The price was extremely reasonable. Thank you to the staff at Mikes Auto Repair for a wonderful experience. signed a life long costumer.
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February 2023 by Adam Reich
These are good people: honest, skilled, and friendly. When my truck died during a road trip through the area, I called Mike's first thing in the morning and had a repaired truck (bad starter) by the end of the day, even though they had to squeeze me in on a Monday. I was also impressed because I found the final bill very reasonable, and appreciated that the "phone quote" included labour. Thank you so much!
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December 2022 by Jim Gagliardi
It was a really bad experience, even though the didn't service my vehicle. I used Google to find a service group for my Fiat when it broke down while I was out of town for work. Mike's came up as an option. When I spoke to them over the phone, not only did they not work on Fiats, I was "shamed" for driving one! I was told "No one drives them. We never see any in this area. No one services them.", etc. I'm not some whilting flower, but all they had to say was they didn't know them, I didn't need to be berated for the vehicle I drive while under the gun.
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December 2022 by Tara U
Wow, I’m so glad I found this neat little shop so close to me in Hanover. It’s minutes from both my apartment and my job. Mike and Chris are so sweet and knowledgeable, and won’t price gauge or trick you, which as a very car-illiterate girl, has happened to me before! I brought my RAV4 in for a coolant issue and they were able to squeeze me in for an appt right away. The waiting area is so cute and has a vintage NasCar theme!Services: General repairs & maintenance
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November 2022 by Zuravin Russo
I came here on the word of my coworkers who all love this place and they did not fail to disappoint. They were kind, efficient, and VERY reasonably priced. I will be taking my car here for all future services. Thank you guys <3Services: Oil change
