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“Prompt, honest, businesslike. In my case, fully describe all steps in the packing and shipping process including picking up from my home and handling property with care. Communication was top notch during every stage of the process. An overpayment occurred due to a logistical problem on my part. That overpayment was immediately return, no fuss. I will recommend Pack & Ship every time. Continue the great work you do.”
“Mr Singh is one of the kindest and most helpful individuals! This business does everything and they do it beautifully! Looking for excuses to ship things just so I can pay them a visit :)”
“The location in which I visit all the time is 711 W 40th st. Ste 153, Baltimore, MD 21211 has a very helpful and professional staff. As a customer who has worked retail for over 30 something years, I am totally satisfied with everyone at this location, they go above and beyond to help you figure out exactly what you need to be able to do what you need to do. I definitely send customers to this location every time I'm asked about a UPS Store and I thank them all for their dedication to their jobs.”
“I have used this service many times to drop off packages with prepaid mailing labels and have always been treated promptly and courteously and none of my packages have ever been lost.”
“I have been coming to this location for over 5 years and they always have Friendly and best customer service . They always treat you right and will always help . Best ups store around !”
“At UPS, we make shipping easy. With multiple shipping locations throughout Columbia, MD, it’s easy to find reliable shipping services no matter where you are. Our UPS locations will help make our customers’ visits simple and convenient for their shipping needs. Quickly find one of the following UPS shipping locations with the service right for you: DJ was great, friendly, and fast. It was $6 to get one the sheets notarized. Please see the attached photo with their hours. The notary is there daily from 10 am to 5 pm.”
“Our mailbox recently got run over by someone so we were need of a new one ASAP! Top Botch made the entire process so fast! I called on Monday and we had a new mailbox installed by Friday morning. The mailbox looks gorgeous and I was happy to have someone take care of the installation so it was one less thing to worry about. Fair prices and GREAT customer service!”
“I've been to a lot of UPS stores and post offices to ship out products for my business. I have gotten the best service here. One day, one of the packages I sent out was delayed. I asked the staff here if they could help, or had any thoughts on if it got lost. They went above and beyond, examined the camera footage to make sure it didn't end up in the wrong bin and etc. The package arrived just fine, and it turned out that wasn't needed, but the gesture really showed my the professionalism of the staff. They were also very friendly and helpful, even though they were extremely busy given the season. I use this place exclusively now.”
“The ppl that work at this store are really nice & friendly. Most of the time they do greet, I understand when it’s busy they don’t always. They are fast!”
“It's been years since I used this ups store, my previous experience - it was crowded and understaffed . I begrudgingly went today to mail a package and the store had several customers but the team working had such great energy! They seemed to WANT your business. I hope this is the new normal for this store, we need them in our community.”
“I have never had such wonderful service at a UPS store until I visited here! With new management, and a new team, this store made my huge shipping order a breeze to process in the middle of this holiday season! This is truly a hidden gem! I will be only utilizing this UPS store from now on! Thank you for your incredible service, I will be back!”
8:30AM - 6:30PM
8775 Centre Park Dr Ste M, Columbia
Mailbox Centers
“I use this store for my Amazon returns a couple times a month. EVERY TIME I have come here, which has been dozens of times over the years they have been helpful and professional. Today I came in right at 5pm fully expecting them to be closed but they helped me and were (as usual) friendly and professional. The guy even helped me tape up my shipping box”
“The employees here are always so kind, hard-working, and patient. The store is clean and has everything you need to ship items! I recommend this UPS location to everyone.”
“Satya and Andy were extremely helpful! Their service is top rated. I was picking up a package. They greeted me as I walked into the store, and promptly found my package. They made the process extremely easy! Again, thanks a lot!”
“I'm amazed at all these negative reviews - this is my preferred post office (Main Street is awful, and Montpellier is always too crowded), never had a bad employee or an issue with service. Wait times are of course long during covid, but I'll still be treated better here than other locations.”
“Typically I do not write about u p s stores but I have to and reference to this one the gentleman that assisted me was the best i have ever had the Pleasure of dealing with any u p s. I've seen some of the reviews here and I know everyone has their own experience But today was a good day !!!”
10AM - 2PM 3 - 5PM
714 S Wolfe St, Baltimore
Mailbox Centers
“My recent visits to the Fells Point USPS have been nothing short of exceptional. The staff was not only efficient but also friendly, turning an otherwise routine task into a pleasant experience. Thank you all, and keep up the great work!”
“Mr. Yang is awesome I have a po box at this location and as soon as he sees me if its not busy he goes and gets my items. This is a very busy location and the customers are rude to him and his team. None of them deserve that, they all work hard.”
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“Best experience of the day! Was helped by Kiara who was quick and helpful and very knowledgeable and friendly. Made the visit extremely easy for someone who didn’t know what they were doing. Would absolutely use them again.”