Hotels in Hanover, MD

“This hotel was the nicest hotel that my family and I have ever stayed in! The room was clean and spacious and looked much more cozy and warmly lit than the official website photos show. Before coming, we read reviews and I was amazed at how often people mentioned staff members by name, but after our stay I can see why. They were all wonderful, polite, and helpful. No matter what we needed, they were happy to help. They brought us towels, hairdryer, etc right away when we asked, found a can opener when we needed one, gave us a toothbrush, and one of the ladies (unfortunately I don't remember her name!) even offered us some of the cookies she baked while we were spending time in the lobby. And while in the lobby, we were impressed with the professionalism and friendliness of all of the staff members as they interacted with guests as well as each other. The manager Donna-Marie sets a wonderful example, and CJ, Miguel, and the others follow.The hotel lobby and the bathrooms there were constantly being cleaned, and there is coffee, tea, and hot chocolate available 24/7. The breakfast is available 6-9 am, and some of the options switched each day. The pool was heated and honestly felt more like a hot tub/bath water. There is also a shower head in the pool room to rinse off the chlorine before heading back to the room which was convenient, and the flooring was a nice stone non-slip surface. And the whole lobby looked lovely as they decorated for Christmas!We absolutely loved our stay here and highly recommend it.”

“Money well spent, nice and clean. I loved the wood floors in the entrance to the bedroom. They are remodeling, so don’t let that bother you! Great customer service representatives!Rooms: Clean with large bathroom and comfortable bed.Nearby activities: CasinoSafety: No a concernWalkability: Close to almost every, including a Wawa.Food & drinks: There are restaurants on both sides of the hotel.Noteworthy details: If you love the casinos, there’s on within 3 minutes drive.”

“Second time staying. Rooms are spacious and very nice. Staff was pleasant and helpful. Convenient location.Rooms: Rooms are nice well kept. Standard amenities fridge, coffee, and microwave.Walkability: You need a car for this location.Food & drinks: Good amount of choices for food even if you just use the food court at the mall”

“Great location the staff work really hard. They are really accommodating even when guest are being rude or unruly. The rooms could be a lil more modern. But they are standard rooms. I hate that they don’t restrict certain rooms off limits for pets. That’s hard.Nearby activities: Live Casino and the Mall are nearbyWalkability: No side walk accessibility but they do have a 2 mile shuttle.Food & drinks: Bar and bartender are amazing! Maria keeps the kitchen alive. I love the salmon or shrimp pasta or salad. I miss their parfaits they used to have. The wings are great and the black and blue burger is good as well. (Plenty of places to eat nearby as well)”

“Very good place to stay if you're in that area and need a room for a night or so. It is clean, comfortable, and the location is great. Mall, casino, restaurants, airport......everything is so close. The staff was very nice as well. I would definitely choose this hotel again. I enjoyed everything about it.Rooms: Very nice. Clean and comfortableNearby activities: Live Casino, mall, restaurantsFood & drinks: Restaurants are close and easy to get to.”

“So I had never been to Arundel before, and it's sort of in the middle of nowhere. So you would think this hotel would be a middle of nowhere establishment, but it feels like it could be in Los Angeles or New York City. It's clean, cool, peppy, engaging. I really loved this hotel.”

“Safety: Strange how this hotel detect my money from the card more than double which I booked so sad .. they promise me will return the rest of money to my card but until now nothing”

“My room was not terrible but smaller and dimmer than the last time I stayed here. It had not been properly cleaned, but was mostly clean. I did the rest smh. Staff were very helpful, breakfast was ok, andstay was overall enjoyable.”

“Clean facility. Courteous staff. "Bag breakfast" replaces the breakfast bar doe to COVID but you still get a breakfast. My room was showing a little wear but was still clean. Multiple chips in the tub through the finish, uphosltery spit on the desk chair”

“The worse hotel & staff ever, stayed here for new years weekend & 1st off the only reason we booked a king suite with them is because the lady that did our reservation stated the room would be cut off by a door from the sitting area she assured me of this & that was a lie, once I get into the room no bulb in one of the bathrooms immediately spotted stink beds lady bugs everywhere, a dead fly was found on the pillow in the bed, the sofa bed was horrible once I pulled that sofa bed out spotted a stink bug on the mattress, dirt came out the mattress if you move the couch behind it was dead pest it was ridiculous when I asked to change the rooms due to all the mess the staff laughed barely wanted to help me until I had to get a manager involved I will never return here the worse experience to encounter especially on years weekend, yes this was December 31st of 2023 into Jan 1st 2024.”