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March 2024 by Regina Falick
Gave Costco 4 because someone unbelievably foolish mad the decision to remove the frozen yogurt from the menu!! What’s next? The iconic Costco hotdog?
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September 2023 by Paolo R.
After being a Exec member over a decade, I think it may be time to call it quits. The customer service here is awful. After 20 minutes waiting in return line, they say you have to return at hearing aid. So walk over and guess what? Conveniently closed. Be cautious. Their return policy used to be great, but not so much these days. Definitely think twice before joining or before buying something you are unsure about
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September 2023 by Jung Woo
The wait time has increased a lot. It takes at least 15 minutes to get something. The shelves are often empty, with a long line of customers waiting too.I ordered a whole pizza a few weeks ago, it took almost an hour and a half.
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August 2023 by vicente gutierrez
the waiting time is incredible, I think one has to order the pizzas two hours before. they need to hire other people, or train people to do things faster.
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August 2023 by David "Hammr" Rolfe
Food court won't even pickup the phone. If you are that busy then you should be making enough money to hire some more people
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August 2023 by Rosie Rothamer
My fav pizza place!!!!
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June 2023 by Donyiel C.
Not my go to Costco by any means but since I was nearby, I decided to stop in for the few items I needed. I found what I was looking for. Parking wasn't terrible. This location is smaller than my usual one in Beltsville. Employees are friendly and helpful. I won't go out of my way to come back but I'm glad it's here!
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June 2023 by Ralph F.
Costco employees in Arundel mills location are just RUDE. They need to learn what customer service means! I ask for help for scanning at self check out and this costco employee was rude, yelling that he is busy!!! not just to me but at another customer too. Another costco employee had to intervene because this African American employee was ready to fight this asian guy at the counter. I should avoid this place but I was in the are so today I came back to buy some groceries and this costco woman at the self check out rudely asked me if I can show my ID to her? What the hell is wrong with you people, Im inside the store why do you want to see my ID, are you the police? This place needs to fire people because they clearly don't know how to treat there customers. The manager at this store is either a dumb ass for hiring these this kind of people or it's just the culture of these place. Not even a fucking thank you when you visit there store. If you are not happy with your jobs, then quit!
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April 2023 by K. J.
Pros:The line isn't super long nor overcrowded compared to some of the other Costco's. They have good selection of items and pretty clean. They have what we typically need and our go-to items. The staff are also friendly. This is one of our go-to for grocery shopping for these reasons.Cons:We bought a few kitchen items from here and most of them were terrible quality. We bought a cutting board and it was unusable due to it not being sanded (we've never encountered this issue with any cutting boards before). We bought a metal strainer and it rusted within a couple weeks of use, etc.Their baked goods can improve. For example, they don't put a seal over their baked goods to ensure no one tampers with it. One time, we saw that one of the danish was missing from one of their container and looked like someone may have taken and eaten it. Another time we bought cream cheese danish and it had a strange chemical/plasticky taste to it. Also, we had bought one of their ciabatta (?) bread, ate it on the same day, and it had a moldy taste to it (this happened a couple times). We haven't experienced this with other Costco's and typically we really enjoy Costco's baked goods except but this location has been a bit of a disappointment. In addition, not sure about other Costco's but this Costco don't provide refund for baked items even if it's not the customers fault. For non-baked item, we recently noticed that there were a few expired items on the shelf unlike the other Costco's we've been to. We also recently bought ham and it was slimy and sour. We had bought their veggie patties and half of them had expired. So, it looks like they don't rotate their food items well. Overall, based on our experience, this place has some room for improvement.
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April 2023 by Jessica O.
This is my favorite Costco location out of all the locations I have been to so far in Maryland. It never seems as crowded as going to any other Costco. It is easy to find a parking space. The food stand after checkout is pretty quick with getting you what you ordered.One of the most important features the gas station they have.They have self-checkout lines.
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February 2023 by JB Stewart
No free food samples today ?
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December 2022 by Jessica Allison
The best thing I can say is that they don't charge extra for the hair baked into the pizza I just got for lunch. Convenient how you can't attach pictures to your reviews anymore.
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October 2022 by Cas N.
I always love costco and this is no exception. Clean environment, great selection of foods and brands and competitive pricing. There meats are alot pricier than some competitors but everything else is on par especially the food court food. Also cheap premium gas. Totally worth it.
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February 2022 by Monique H.
This is one of my favorites... I'm always here it's like a super Target... just in bulkCame for a new printer and ink since mines had the blue screen of death in all my years in IT I've never seen the blue screen of death on a printer. Picked up a few weekly essentials and fruits... check out was a breeze and fun with Colleen and the cashier..The staff is friendly and very helpful.
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December 2021 by Esther Nana
Always a line since CovidWhy not 2 servers 1 cook