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February 2024 by Nouraiz Mian
I see employees in the back but they have a hand written notice and the doors are locked saying "we are closed until further notice"I guess they don't want to work!Management please take notice.This is a mall store you don't close and open at the same time while you have 4 employees just chattering.
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February 2024 by Faramarz Bajgiran
As a longstanding patron of Clarks, I have always appreciated the respectful treatment received from the staff. However, my recent encounter at the store left much to be desired.After purchasing four pairs of shoes, I returned two days later to exchange one pair for another. Regrettably, the experience was marred by the demeanor of the cashier, Marcus. His approach was unprofessional, and I felt disrespected throughout the interaction.While I understand that challenges may arise in customer service roles, Marcus's behavior was unacceptable. It is evident that further training is necessary not only to enhance his proficiency as a cashier but also to prevent such incidents from affecting both the customer experience and his personal well-being.I trust that Clarks will address this matter promptly to ensure that all customers continue to receive the exceptional service they deserve.
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October 2023 by Rama Katta
Excellent models for business casual and formal shoes. Good quality. Prices are on mid range side. When buying 2 pairs there is 50% off off the 2nd pair that helps a bit
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May 2023 by oxus B
I have been to Clarks Outlet at Oxon Hill, MD, but the employee of this Clarks Outlet were very nice and helpful.The lady did her best to find the shoes I wanted, but she couldn’t because they were out of stock.Still, I felt obligated to thanks these wonderful employees for offering such a great customer service.
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April 2023 by Ana Cecilia
Love this store for the variety of comfortable shoes. Visit twice and the worker I think her name is Justina was super helpful. She is knowledgeable and very nice. Will recommend the store to anyone.
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March 2023 by Patrick Wyman
Just called from Oregon to get the skinny on a bunk in-store charge... Service over the phone was exceptional. She was casual but professional. Provided perfect direction and was down right Sweet About It.
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July 2022 by Abdullah Soomro
Most of the shoes look like returns / used.Light skin lady was yelling at me when I asked her for a new pair of shoes.Store is unhygienic.Store stinks like a rack of old sweaty shoes.Incompetent and lazy staff.
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March 2022 by Peter Abuya
I called and was told they close 15 minutes past 7pm. Drove 20 miles there, arrived 15 minutes to 7pm and the light skin lady was making her lips in a mockery way at us. She felt we were not worth talking to.
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January 2022 by Winifred Robinson
There was a lot to choose from in my size. I purchased 2 pairs of shoes
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June 2021 by De Singh (Blink 13)
Great prices, lots to choose from, helpful staff.
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June 2021 by Jeffrey Myers
Nice place with good shoes and friendly staff. Ended up not buying anything.
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January 2021 by Roland Wallace
Great Products and Hospitality
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January 2021 by Ricky Snell
The store did not open close to on time today. No one showed up to open while customers waited until I left at 1230. Was supposed to open at 1200 sharp like the rest of the mall
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November 2020 by MARIO TYRELL
Great store great shoes great customer service
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February 2020 by Dana White
Got 5 pairs of shoes and 3 sets of socks last month at Clarks Bostonian Outlet in Ann Arundel Mills.