Advanced Auto Care is a highly recommended and honest auto repair shop. Customers consistently describe the business as fair, honest, competent, and professional, with top-notch and amazing service. The staff is noted for being kind, friendly, personable, and for having a great sense of courtesy, especially during stressful situations. The mechanics provide detailed diagnostics, offering clarity on needed work, and are persistent in solving complex problems. They thoroughly assess issues and take the time to explain the situation to customers. A helpful practice is the inclusion of videos and photos with their diagnostics. The shop handles general repairs and maintenance, and is willing to work on challenging cases that other shops or dealers may decline. Many reviews highlight experiences with travelers in emergency situations. The staff is commended for understanding urgent circumstances, getting customers in quickly, and working efficiently to get them back on the road safely. Their professionalism and care turn stressful events into positive experiences. Customers express deep gratitude, stating they have finally found an honest mechanic and will only use Advanced Auto Care for their vehicle services, recommending it 100%.
This is an A1 auto shop. They've taken care of my Mercedes multiple times and provide a very detailed diagnosis to give clarity on what work is needed. They always include videos and photos, which is very helpful!
March 2024
A very fair, honest, and competent auto repair shop! Very hard to find those qualities in an auto repair shop. I have two Hondas and those vehicles will ONLY be serviced at Advanced Auto Care!
February 2024
The best shop in the DMV the receptionist Jackie is excellent as well as technicians Irfan and Jermaine are the best.
