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October 2024 by Jaiden McKinney
Friendly and Efficient!
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May 2023 by Rachel O.
Lock and Hook helped us when we were a bind and our tire blew out on a drive back to Ohio for Christmas. They went out of their way to come get us in a weird spot from fairly far away from their location, and helped us on the side of the road so that we could get ourselves to the repair shop rather than be towed there. They helped mitigate the gravity of a bad situation, and we deeply appreciate it!
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April 2023 by Melissa F.
Highly recommend this business. Came on short notice, starter went out on our truck, quick tow from our home to the dealership. Very professional & friendly! A++++
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December 2022 by Jessica Corey
Clear communication on availability and came within the time given. Friendly, on task, and generously welcomed us to the neighborhood. Reasonable pricing, and provided a good deal (thanks!). Highly encouraging to know that there are good people out there to help out in tough situations!
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June 2022 by Linda Skidmore
They were extremely helpful. I needed a spare key made. They fixed me right up.
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April 2022 by Bryan Pennington
Called them when my son locked his keys in his car at a campground at least 30 minutes away. They were there within 40 minutes and helped him out. I tried to pay him them more than the charge, and they would not accept the extra money. It is great to know there are some good people out there. I thank you!!
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November 2021 by Scott Mccusker
I waited 4 hours and the tow truck did not show up so I had to call a different tow truck I recommend if you need a tow call roland's
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October 2021 by Glen Seidlitz
Very responsive. Great service. Super friendly.
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March 2021 by Drew
My Jeep broke down on the highway and Lock & Hook towed it up the hill to the rest stop so we could meet up with the other car in our group, let us transfer some coolers and things to make room, and recommended a very nice shop to have it towed to. Bummer that the Jeep broke down, but thanks to this guy, everything else went very smoothly. Definitely recommend!
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March 2021 by Megan Johns
This place is very unprofessional. I don’t know where to start the guy is very nice, I guess... but his girlfriend is very unprofessional. She started by posting stuff on Facebook about our personal life about my husband’s crash. Then I went there to see if Jamie was there to get stuff out of my car, he wasn’t there and his girlfriend got extremely rude with me. She was saying rude stuff to me about my husband who is lucky to be alive and then she wants to post a live on Facebook showing very personal stuff of ours and is talking about personal stuff and about what hospital he was going to across Facebook live, when we hadn’t even been able to get ahold of some of our family to inform them of the accident. This information should not be talked about across social media for family to find out that way before we could get in touch with them. This business is very unprofessional I will never take my business here again!!!!!!!!!!!
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March 2021 by WiffleBall Brothers
I waited 4 hours and the tow truck did not show up so I had to call a different tow truck I recommend if you need a tow call roland's
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January 2021 by Elizabeth Stelter
Quick, friendly, and affordable. Helped us when we lost our house key.
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July 2020 by Karen Holowecky
Lock and Hook went way above and beyond for us. Rescued us with a tow and later rescued us with a ride! Felt like they would give you the shirt off their back, if you asked. So caring and generous with their time and talents! Angels in disguise for us!!
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June 2020 by Debra Hall
Late on a Saturday evening, (holiday weekend, too!) just before dark, we met a couple who'd accidentally locked their phone and keys in their car. We were at a remote parking lot about 12 miles out of town. Unfortunately, we didn't have our phone with us so we drove to the truck stop in Hancock. They had us call Lock and Hook. The guy was on his way to the rescue in a flash! I didn't follow up on it, but I'm confident that Lock and Hook took care of the situation in a professional manner. Thank you, LOCK & HOOK! Except I keep wanting to say "Hook & Lock in good ole Hancock!"
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February 2020 by Marlene Gnagey
We ran out of fuel, he was there within minutes, made sure we got the vehicle running and followed us to the gas station.Very reasonable price and friendly.
