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February 2024 by Kimberly Iseminger
This location is great because it's in a small town, safe area, friendly staff and clean restaurant. However, the only complaint I would have is that the food isn't always hot and the wait is a tad longer than usual. I understand the wait because things happen but I've been here several times and it's been about 50/50 chance of having hot food.Vegetarian options: The impossible whopper is amazing!Kid-friendliness: Definitely kid-friendlyWheelchair accessibility: Handicap parking available
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January 2024 by Bucky Scott
Nice Burger King!! Great staff also!!
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January 2024 by Caroline Bates
I tried to go several times and every time something is wrong. The last time I went was the last straw, hard stale buns, burned patties, mislabeled chicken fingers... I'm done. Save yourself and go somewhere else.
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January 2024 by Matthew U.
I see the three reviews for this place at the time of me writing mine were done roughly around the time of this place opening. You can see that this was during a period of growing pains for this location and I'm sorry that they were expecting stellar service for a place that just opened with new employees that never worked at a BK before. As for me, my experience was basically the polar opposite of their experiences. I was just happy to notice that Hancock finally has some variety if you are in need of a bite to eat. When I saw the sign along the road indicating that Burger King was now an option at this exit. I made sure to stop to take it in. This is located at a BFS service station. Kind of like a truck stop or rest stop along a highway. Kind of fitting that this is off I-70 prior to the I-68 Interchange. I pulled in and went inside and you can tell this is a newer location. Mostly tidy and with all you come to expect from a Burger King. I placed my order and was ready to wait a bit, but surprisingly my order was ready mostly by the time that I filled my drink. Went to my table and started to dig in. I'm a bit mad at myself because I forgot to say onion rings, but I got my fill with them being on the Rodeo Burger. All my food was prepared fresh and to the BK standard. By the looks of it, this location came out of their growing pains for the better. Everything flowed and I was on my way once I filled myself up.
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December 2023 by Tanya Spady
3 stars because the burger was good but they were out of cheesy tatters and onion rings, at 5:30 in the afternoon!
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December 2023 by The Top 10’s
If you like sitting in a parking lot for 40 minutes waiting on your food this is the place for you.
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December 2023 by Gabriella Kennedy
Always have the wrong order, always pulled to the front to wait for food. Waiting more than 30 minutes. You’d be best to go to a sit down restaurant than come here.
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December 2023 by Braylynn Bowers
The food and service is great I love this placeParking: I got a space right in front of the store
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December 2023 by Tim Knox
Chicken sandwich very salty, 4 pieces of lettuce and 1/2 tsp of mayo. Had to go next door to get change to purchase order. Jr cheeseburger was ok.
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November 2023 by Michael C
The food was made right and it was fresh. Had problems with that in the past with this store so awesome job. The manager mike was very polite. I will be back Thanks for making it a great stop
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October 2023 by Rodney
Manager had 7 employees standing around and handed me 3 cups to fill up. Note I'm picking up for door dash. I ask whose the manager. Lady who handed me the cups to fill up myself was the manager. She needs fired . You got kids working their. She is no manager. Good luck with that place. Was the only one in the restaurant.
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October 2023 by Rodney
7 people on their phones.. Picking up a Door Dash order. Manager gave me cups to fill up the drinks. Was like . Who is the Manager. Employees responded I'll get the drinks. After I ask the manager for the stickers to put on the drinks. Bad experience and she should be fired as you got 7 people on their phones and you expect me to fill the drinks. She can't lead Employees appropriately. 1 star is to much
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October 2023 by Derek Miller
I am always polite,wait patiently ,blah blah ..what pissed me off was the three teenagers staring at a phone with their backs to me .I was the only one at counter waiting to be waited on and I waited over five minutes for one of the three to finally turn around and acknowledge me standing at the counter waiting for my order to be taken. I left angry ,what the hell is wrong with this generation.
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October 2023 by Serena Rice
Food tasted ok but was made improperly. It is important to check orders before sending them through the drive up window. When you pay for something and don't get it that is disappointing. When you ask for something to be left off and its on, that is dangerous because it could be an allergy issue.
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October 2023 by Michael Clark
Very freindly folks and always clean. Great burger