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January 2024 by Jessica Berry
I’ve been coming to this doctors office since I was born and I will never be going back. I tried calling at 4:40 on Tuesday and it said the offices were closed. I went in praying someone could help me get my depo shot before it’s too late and start bleeding but I was told nobody there could give it to me at 5:15. She told me to come back before 5:00 so why say you are open until 6:00 if you are not. I have had so many other issues with this doctors office, I would never recommend going here
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January 2024 by Shelby Green
My husband, son, and myself have now all seen Trisann. She is honestly one of the most genuine sweetest doctors I've ever dealt with. Most doctors just push you onto the next, but she took time to listen to my concerns and actually help me. I will always request Dr. Trisann Weathers.
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January 2024 by Maria Hammel
I was very sick, called for my doctor at Carrol medical group 3 times to have her call me back, never got a call back, had to go to urgent care. I’m in my 3rd week and still never got a call.
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December 2023 by Brayden Green
This place is the most disorganized Healthcare clinic I've ever had to deal with. As a patient years ago, I would have to call repeatedly and often come in and occupy the office in order to get refills on my medications.Recently, although I use a different provider, I have had to request my vaccination records from here. I have called and left multiple voicemails as has my new provider to no avail.You're honestly better off just staying sick.
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November 2023 by Erick Shepherd
Cynthia Davis is one of the most compassionate, experienced, and personable medical practitioners that I've ever met, and I say that having formerly worked in healthcare myself. She was my care provider through one of the toughest periods of my life, and she demonstrated genuine compassion and care for me as both a patient and a person. In a world obsessed with metrics seemingly intent on depersonalizing patients, Cindy is a beacon of hope that the field of medicine still has some humanity left. She is sets example that I hope others will follow.
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November 2023 by C B
Started calling last week to get my refills on my prescription and they said they would take care of it, and didn't happen and yesterday I call them five time about it because I am out of town and still have not gotten my prescriptions. The medical assistant is trash never calls back when they say they are. And so landed in Fla and still no prescription called in. Do not use Dr Booth at that location!!!!
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November 2023 by Caleb Rodgers
I've been trying to reach my provider for days with an urgent matter and they can't spare even a few minutes to talk to me on the phone. I've been going over 25 years and now I'm considering leaving
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October 2023 by Hoss Boss
There needs to be a new prescription refill process. It’s very inconsistent and people with add/adhd need their medication on time.
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August 2023 by Daniel Paul
If I could give this place negative stars I would. Find another primary care doctors office like I’m going to do. Waited in the waiting room for 45 minutes with zero patients. This place is trash!!!!
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July 2023 by Megan Hutsler
Cynthia Davis is EXCEPTIONAL. She takes the time to listen to you and genuinely cares for you and your well being. The staff is also on point and very warm and welcoming. That I'd why I keep coming back here.
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June 2023 by MilitaryPitmom
I have been going to this office for almost 15 years now. What drew me to this office is I used to live behind the office and my son was around 12. My son and his brother were playing football in the front yard and he stepped back to catch the football and instead his right arm went through the window. So I rushed him up to this office and the doors were locked so I knocked on the door and Dr. Roacha came to the door and saw the bloody towel around my son’s arm and Dr. Roacha immediately without any hesitation opened the door and he stitched up my son and then we went to the hospital. When we got to the hospital Dr. Roacha had already called the ER and worked his magic and we went right to the back without any waiting. After that I became a patient there and I have never had any issues at all. Dr. Frattali is my doctor and if she moves to another place I will do the traveling to be her patient. She is the type of doctor that listens to her patients and lets you have a say in your own treatment. She doesn’t force her patients to take medication that you don’t want to. Dr. Frattali deserves the highest praise and award there is. She is so good with her patients. She is devoted to her patients. The only reason I gave 4 stars is because the office is so packed and she has so many appointments that sometimes it’s hard for her to either fill out some paperwork and sign it or get an appointment with her. But hey if you’re a great doctor like Dr. Frattali is then it’s part of the process. And Bonnie in the front she’s such a great receptionist and she has a great personality to her. Thank you everybody for being so helpful and nice. I always leave with a smile on my face.
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May 2023 by Mishelle
I have been going to this office for almost 15 years now. What drew me to this office is I used to live behind the office and my son was around 12. My son and his brother were playing football in the front yard and he stepped back to catch the football and instead his right arm went through the window. So I rushed him up to this office and the doors were locked so I knocked on the door and Dr. Roacha came to the door and saw the bloody towel around my son’s arm and Dr. Roacha immediately without any hesitation opened the door and he stitched up my son and then we went to the hospital. When we got to the hospital Dr. Roacha had already called the ER and worked his magic and we went right to the back without any waiting. After that I became a patient there and I have never had any issues at all. Dr. Frattali is my doctor and if she moves to another place I will do the traveling to be her patient. She is the type of doctor that listens to her patients and lets you have a say in your own treatment. She doesn’t force her patients to take medication that you don’t want to. Dr. Frattali deserves the highest praise and award there is. She is so good with her patients. She is devoted to her patients. The only reason I gave 4 stars is because the office is so packed and she has so many appointments that sometimes it’s hard for her to either fill out some paperwork and sign it or get an appointment with her. But hey if you’re a great doctor like Dr. Frattali is then it’s part of the process. And Bonnie in the front she’s such a great receptionist and she has a great personality to her. Thank you everybody for being so helpful and nice. I always leave with a smile on my face.
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May 2023 by Military Mom
I have been going to this office for almost 15 years now. What drew me to this office is I used to live behind the office and my son was around 12. My son and his brother were playing football in the front yard and he stepped back to catch the football and instead his right arm went through the window. So I rushed him up to this office and the doors were locked so I knocked on the door and Dr. Roacha came to the door and saw the bloody towel around my son’s arm and Dr. Roacha immediately without any hesitation opened the door and he stitched up my son and then we went to the hospital. When we got to the hospital Dr. Roacha had already called the ER and worked his magic and we went right to the back without any waiting. After that I became a patient there and I have never had any issues at all. Dr. Frattali is my doctor and if she moves to another place I will do the traveling to be her patient. She is the type of doctor that listens to her patients and lets you have a say in your own treatment. She doesn’t force her patients to take medication that you don’t want to. Dr. Frattali deserves the highest praise and award there is. She is so good with her patients. She is devoted to her patients. The only reason I gave 4 stars is because the office is so packed and she has so many appointments that sometimes it’s hard for her to either fill out some paperwork and sign it or get an appointment with her. But hey if you’re a great doctor like Dr. Frattali is then it’s part of the process. And Bonnie in the front she’s such a great receptionist and she has a great personality to her. Thank you everybody for being so helpful and nice. I always leave with a smile on my face.
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March 2023 by Carly Stahlman
Cynthia Davis should have retired like 20 years ago. She put all of these false diagnoses in my chart in order to order wellness yearly labs…. CHECK YOUR DIAGNOSES!!! Now I have to fight to get certain diagnoses taken off of my record. She claimed it is how insurance covers labs in 2023 but I’m calling her bluff. Basically in order to test for things like diabetes, she has to diagnose you with said diabetes. What is wrong with healthcare anymore? CHECK YOUR CHART if she is your provider
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February 2023 by KM Commerford
I have been trying for 2 weeks to get a copy of a medical record and no one has ever followed up or called me back. Today I have been on hold for over 30 minutes without a person ever picking up the phone.
