7-Eleven has a mix of experiences. Some customers appreciate the friendly and helpful staff, mentioning that the younger employees are polite, helpful, and make their day brighter. One customer even enjoyed discovering new music thanks to the staff's recommendations. However, there are also concerns about the store's management and staff conduct. An incident involved an irritable cashier who appeared overworked and made customers uncomfortable by slamming items around and displaying a rude attitude, including a comment about needing sleep. This behavior was not directed at customers but reflected poorly on management, especially since the cashier was working alone on a holiday when two employees should have been scheduled. The lack of staffing on Labor Day was seen as a management issue, and some felt that management should have either scheduled more staff or worked the shift themselves if needed. Overall, while the store has friendly staff that can brighten customers' days, issues with management and employee overwork can sometimes impact the customer experience negatively.
