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“After reading reviews from other post office I decided to go here. And it was the best decision. As a first time person doing a new passport Jeff was extremely patient and nice. He the whole process smooth and easy.”
9AM - 2PM 3:15 - 5PM
732 Deepdene Rd, Baltimore
Post Offices
“Best post office in the city. I don't live in the neighborhood and there's 3 POs closer to me but I still only go to this one. The clerk who was here on 4/14 dealing with the Tax Day crowd was incredibly knowledgeable, patient and professional.”
“One of the best post offices I have ever visited. The staff is always very friendly and very knowledgeable and very helpful! Always patient and give their service with a positive attitude!”
9AM - 2PM 3 - 5PM
111 N Calvert St, Baltimore
Post Offices
“Love the ladies who work here. They always provide friendly and helpful service- and have celebrated some huge wins with me. I've since moved and miss coming in.”
“I would like to get a big shout out to Miss Brittany Postal Service at Clifton location help me to retrieve a package her professionalism was A1 10 across the boards I was able to retrieve my package had not been for her professionalism I would have never got that package a big thank you to her in the Postal Service she went beyond her job thank you Miss Brittany and my regular postal lady Miss Kendra she always look out for all the people in my building above and beyond”
9AM - 2PM 3 - 5PM
130 N Greene St, Baltimore
Post Offices
“Five stars for the women working there today. She was helpful and patient and explained everything to me as I had no idea how to send my letter. The post office was empty, and the wait was short. Everything I needed was provided to me.”
“Really good customer service at this location. My local carrier also deploys from here. Stopped him as we drove past one another today to tell him how much we appreciate his consistent, good service. Not sure how regularly folks in his role hear how well they are doing (or how often any of us get positive news on the job). It should happen far more often than it does.”
9AM - 1PM 2:15 - 5PM
919 W 34th St, Baltimore
Post Offices
“Wow The service I received at this Post Office from Service rep Destiny was amazing and so helpful 87+ years ago old I am really thankful for her help with a pkg that I was trying to return”
1:30 - 4PM 10AM - 12:30PM
4901 Harford Rd, Baltimore
Post Offices
“The staff is fantastic! I have interacted with Brent and Dee on many occasions. They are very polite, helpful and knowledgeable. I wish all of the Postal Service employees were that way. Especially the ones that deliver my mail.”
“Passport appt: I dont think it could have gone better. We did arrive with all required documents and copies, that likely helped. Pictures for kids went smooth especially given that the 2yo wasnt used to taking pics. Personnel working today were professional and ...... I just couldn't imagine it have gone any better, so 5 stars it is. Be prepared and you will be best set up for success, is my advice.”
“The suite itself could use a facelift/modernization, but the staff's attitude, professionalism & help is absolutely superb! Makes you question the phrase origins of "going postal". The gentleman helping me was well spoken, versed and knowledgeable of the whats and hows and even with what he didn't know off the top of his head, he didn't hesitate to go above and beyond to find the answers that I was seeking. And doing it all with smile too. I was genuinely pleased with the service received and would refer this branch to anyone who is in need of post office or staff who will do whatever they can to help you accomplish your mailing needs.”
1:30 - 4PM 10AM - 12:30PM
4901 Harford Rd UNIT 3663, Baltimore
Post Offices
10AM - 4:30PM
3500 Dolfield Ave, Baltimore
Post Offices
“I had VERY fast, efficient service getting my passport, and getting a PO box as well. The few times I have gone in and there was a bit of a line, it moved quickly. The workers are polite and friendly.”
“I contacted the Post Office because a cluster mailbox in our community was knocked over by a vehicle. I was able to talk with a representative after 3 rings and within a half hour, received a return call from that person providing me with information. Within an hour after our conversation, I received a call from a maintenance truck driver who was at the location. He picked up the damaged mailbox, took it to be repaired and provided instructions as to how residents can get their mail until the mailbox is replaced.”
“I gave it 5 stars because of the kiosk in the lobby. I can take care of all of my postal needs without having to talk to anyone with a bad attitude. My only problem is that there’s only one kiosk for the whole Pikesville area.”
“I have had mainly good experiences at this post office . My mail gets to its destination amazingly fast (especially considering that this is not Baltimore’s main post office) and the wait time for service is usually a short one.And the most pleasant and personable postal clerk works at this branch. Good customer service is spelled K-E-N-D-R-A. She is patient, communicates clearly and makes me feel appreciated as a customer. She bumps this four star branch to five stars for me.”
10AM - 1:30PM 2:30 - 4:30PM
1908 N Ellamont St, Baltimore
Post Offices
“This post office (likely many others) get the hate because people typically review after bad results. I get that, annoying experieces stink.
However most don't bother with compliments as good service is overlooked. Today, I needed a critical certified letter, late for delivery. The teller was very helpful and found my letter. So Iam happy to give the Ellamont post office some love ?”
11AM - 3PM
2401 Liberty Heights Ave, Baltimore
Post Offices
“Close this post office already, because whether they will be open the hours that are stated is anybody’s guess. This is the only post that I have ever been to, that is not open during their normal business hours. It’s nothing more frustrating than planning your day that includes a trip to this post office and it is closed, especially if you rely on mobility bus services for transportation. If you call customer service for their hours of operation they will tell you that they should be open. A kiosk would be better than this, there’s never a sign posted explaining the situation. Why do this happens only at this post office? I understand that some situations can’t be avoided, but this is a continuous problem.Update: They have definitely improved on being opened at the times that are posted, which makes things a lot better. The customer service has always been good, employees are pleasant and helpful. I just hope that they continue being opened during their business hours.”
“We had were blessed with amazing support and service from Tammy, who took us in after a horrible experience being cancelled at Pikesville for our passport appointment. Tammy was working alone with a full line of customers. She kept everyone in good spirits and move quickly and efficiently. We are so grateful to everyone who waited patiently for us to complete our application.Pikesville post office Olivia cancelled us 30 minutes ahead of our appointment. We arrived on time, hadn’t heard the voicemail.There were 4 people in line and 2 postal workers. And she sent us to security where they have walk in passports service. They do this regularly as we have been finding out. The people at security should not have to pick up slack for the laziness of the Pikesville postal workers. Unacceptable!!”
10AM - 1:30PM 2:30 - 4PM
3000 Homewood Ave, Baltimore
Post Offices
“This post office has amazing customer service skills, they helped with a package issue and I am so extremely grateful to them because I desperately needed to get my package before leaving for vacation.”
“Exceptional Service at This USPS Location!
My husband and I visited this post office for the first time today and had a wonderful experience. Despite there being only one clerk on duty, Mr. Timothy was incredibly kind, efficient, and clear throughout the entire process.
The post office itself was spacious, very clean, and well-organized — everything was neat with no clutter in sight. Mr. Timothy went above and beyond to make sure we felt welcomed. He kindly double-checked our forms, explained everything thoroughly, and made sure we understood the next steps to ensure a smooth process.
His professionalism and helpfulness truly stood out, and we left feeling grateful for such a positive experience. We really appreciated his time and care, and I just had to leave a review to recognize his outstanding service!”
8:30AM - 7PM
900 E Fayette St Rm 118, Baltimore
Post Offices
“The United States Postal Service offers
* Post Office™ Box rentals
* Sale of shipping supplies (where available)
* Acceptance of debit/credit card payments (where available)
* Sale of postage in various denominations
* Provision of USPS® mailing information
* Postage weighing and classification for envelopes and parcels
* Assistance with specialized forms such as Priority Mail Express® and Certified Mail®
* Confirmation services
* Issuance of purchase receipts
* Change of Address (COA) service
* Money order sales
* Cash Postal money orders
* Cash U.S. Treasury Checks (subject to fees)”
“I was at the post office today because the package i was supposed to receive it never did. Ms.Justice White did above and beyond to give me updates of the package. Thank you for your kindness and your help i was able to get refund. All the staff that work at this location when i was there they are friendly easy to communicate with. Thank you all!!!”
“Customer service here is superb, i am very thankful the associates at this location were helpful, they listened and was very pleasant . I made a mistake and mistyped my address on the shipping address. However, i still received my packages , i wrote a letter to the carrier to make them aware . Ty has a great attitude , he is truly a great asset , Ma. Lola is always pleasant. Thank you usps”
9AM - 1PM 2 - 5PM
1800 E Northern Pkwy, Baltimore
Post Offices
“I went in to get a book of stamps. The line was long, but moved quickly. The manager came out and helped move things along, which was awesome. The 2 ladies were kind & professional. Great location and parking. When I have to go to the Post Office, I typically visit this location and it’s always a good experience. I figured , I’d finally leave a positive review!”
9AM - 1PM 2:30 - 5PM
340 S Highland Ave, Baltimore
Post Offices
“I recently visited the USPS Highlandtown location for the first time, and I had a great experience. The location is very convenient and close to my house. I arrived about 10 minutes before closing, and despite the time, the staff was incredibly helpful.
Dominic, the lady who assisted me, was very friendly and patient. I had a few questions about mailing, and she took the time to explain everything clearly and even educated me on the proper way to handle my mail. Her professionalism and kindness really stood out.
Overall, it was a great experience. Thank you, Dominic, for your excellent service!”
“I appreciated the nice rep there who informed me that I had used the wrong envelopes for Priority mail (I had prepaid for Priority mail, but had used Express mail envelopes). I am thankful that she pointed that out- saving me time and money. And now I also know the difference and need to pay attention. Thank you!”
“I use the U.S. Postal Service at least several times per week. Occasionally, I use Window services for purchasing postage stamps and or money orders. The staff has always been friendly, courteous, and efficient”
“Dia was a pleasure to me. I went in and had several questions in regards to passports for both me and my daughter and she was very knowledgeable and gave me excellent information and walked me through how the process works. She demonstrated excellent customer service to me as well. Being new to the area this is a major green flag for me. Thank you Dia for your help. :)”
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“Ms.Happy and Ms.Andrea are the stars of this branch! Both helped me with my passport service and picture and couldn’t have gone any better. Wish you both happy holidays and hope to see you again!!”