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August 2024 by Melannie Morgridge
I recently had the pleasure of visiting New Life Automotive, Inc for some much-needed repairs on my vehicle, and I couldn’t be happier with the experience! From the moment I walked in, the staff were friendly, knowledgeable, and truly attentive to my concerns. They took the time to explain the issues clearly and provided a detailed estimate before starting any work. I had an oil change, Tune-up, and brakes completed. My air conditioner has never worked this well. The repairs were completed promptly, and their craftsmanship was outstanding; my car runs like new! What impressed me the most was their honesty—there were no hidden fees or unnecessary upselling. I felt confident in their expertise and care for my vehicle.
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August 2024 by Amy Armstrong
An excellent experience from start to finish. The repairs were thoroughly explained (and not in a condescending way) and work was completed quickly. Highly recommend!
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July 2024 by Gagandeep Ahluwalia
Quality has gone down, prices have gone up. Go somewhere else like foreign motors.
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July 2024 by Christine Maloney
Honest, informative, and kind service from Mark and Nathan. Came in because of the stellar google reviews, and will be back in the future because of the service and reasonable pricing.
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July 2024 by sam dewitt
Amazing customer service and communication, super helpful and considerate, I will be a return customer!
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June 2024 by Tori Rust
If I could give them more stars, I would. Seth was AMAZING. I was quoted triple the cost of what I paid for my AC to get fixed at a shop my family has been going to for years. They work quickly and they’re so nice to their customers. I highly recommend this shop to anyone. I will be telling everyone about this place!!!
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May 2024 by triciafritz72 triciafritz72
Management and Staff go above and beyond for their customers.
Pleasant and courteous. It is always a pleasure to take my car in to Mr. Mark and his Staff. I know it will be in good hands. And unlike some automotive places they do NOT take advantage of me because I am a woman. I appreciate New Life Automotive ?
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May 2024 by Jason Wright
I love an honest mechanic! That’s what you will get when you take your car to New Life Automotive! I took my car here to get the tires changed and front struts replaced. Nathan called me and said I didn’t need front struts, but will in another 20-30k miles. Any other mechanic probably would’ve just replaced them, but Nathan didn’t want to waste my money. Hands down best mechanic shop in the Baltimore area. My dad has been using New Life since I was a kid and I’m carrying on the tradition!
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May 2024 by Angie V
New Life is the best! They are honest and have fair prices. I’ve been coming here for several years now and they have always taken great care of our family’s cars.
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May 2024 by Jeremy
Been here 2 times for TireRack and usual maintenance appointments. They show and explain to you the work that's being done in a non-condescending demeanor. They're also usually booked during this time of year, so it says a lot about this place.
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May 2024 by Ashlie Sowers
If you want to do business with a company who has superb customer service, a strong moral and ethical compass and does quality work- you need to try out New Life Automotive.
They are founded on their biblical principals and it shows throughout all they do.
They went above and beyond, tightening and fixing things that they didn’t have to.
This is a quality place that I am so very blessed to have found .
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April 2024 by HVAC Uncensored
This is the only shop will use for personal and for the company fleet. Family run everyone is so nice not to mention they do amazing work. Honest work. They give you all the options of what you need.
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April 2024 by Aj Adams
I dread buying new tires, especially at any of the national chains. Their customer service is hit or miss and often they attempt selling added products and services. So I was shopping for tires on line and then taking them to a local shop for installation. One online tire seller listed New Life Automotive and others. I looked at the reviews and chose New Life Automotive for installation. As I thought about it more, I wondered if buying directly from New Life Automotive could work to both our advantages. I prefer to spend my money locally when I can. Mark recommended General Altimax RT45 all season tires and others for my 2013 Honda FIT. General offered a $60 rebate for 4 tires during March 2024 so I chose General. I arrived days later for an appointment and the new tires were mounted and balanced in 50 minutes. Staff was friendly and efficient. Dealing directly with New Life Automotive saved me money and the trouble of receiving tires at my home and carrying them to an installer. Its too early to review the General Altimax tires, but the mounting and balancing was done correctly, as the tires ride smoothly. So if you hate buying new tires, try New Life Automotive. They probably will make the experience as pleasant as tire buying can be made.
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March 2024 by Donald Moran
Always helpful, patient, and takes great care of my vehicles.
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March 2024 by Vincent Brown
Mr Mark is the best... I would recommend him as too, his business over and over.
