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8:30AM - 4:30PM
8870 McGaw Rd, Columbia
Banks
“Can't begin to express how grateful I am for finding APL. Best car loan servicing of all time. I've used APL for my last 5 car loans. Fast and seamless service! Best rates!”
“I have been A State Farm customer for a few years now and have always done business with Brendan Garvey , for the most part. He has always been prompt, respectful and very helpful with all my Insurance needs. Would give a 10 star rating if I could!!!!!!!! All around the Garvey agency has been GREAT. ALL of them!!!!!!!”
“I enjoyed working with my banker. He was always available. He was very knowledgeable, and he responded and answered my questions in a timely manner. The process from start to finish was easy to understand, and I would definitely recommend Evan and this banking institution to others.”
“I was extremely impressed how knowledgeable and professional your associate was who helped me. I came in to both put a temp hold on my debit card and deposit a thousand dollar savings bond from 1990. She made it so easy. Was polite and professional. I didn’t catch her name and hate to have to use a physical description but slim , beautiful, black, with a few tattoos. The other associate there was also polite and helpful. I’ve been in Woodforest branches from Maryland too Mississippi and in all cases I’m always impressed with their level of professionalism. I know Woodforest is kind of a second rate bank but you would never know that based on how great the associates working there are. Thank you again. Any time I’m home in Maryland this will be the branch I use.”
“On a business owner level, I could not have asked for a better banking experience. This company has never made me to feel like I am a bother, instead they always make me feel like we are working together for the best interest of my business. Each time I have to email my customer service team, the respond so quickly that I am never left wondering if anyone is going to help me. They return calls so fast and have answers. If they don't, which is hardly the case, they get back to me with the answer. Seriously, this bank I cannot say enough good things about them. I feel my money is safe, well protected and maintained. I've been with other banks and man, no one has ever made me feel like my company is the only company that matters when we have an interaction! WOW.”
“This is a wonderful bank with exceptional customer service. There is always a person to speak with on the phone or in person at the bank. Everyone is very knowledgeable and even if they need to get more information regarding an inquiry, they have always followed up with us in a timely manner. For online banking they have a very easy to navigate and straight forward website and services. We like having an actual physical bank to goto and take care of things in person. Their rates are competitive and FDIC insured, we've dealt with larger national banks but alot of the larger banks seemed disorganized and spent more time passing on issues from one employee to another vs resolving even simple things for customers. Highly recommend Bank of Glen Burnie for banking and other financial services because of the personal care and fantastic customer service from their staff.”
“I am not a customer of SECU. However, I have a family member who is and I was with her today. I witnessed great customer service about 1 min ago. A SECU Employee came out to greet one of her customers saying she just met his wife and talked to him for a second. During her exchange she picked up a discarded water bottle and threw it in the trash. She waved to our car coming and going. She represents great customer service to her customers through going the extra mile and she showing pride in her work place by keeping the outside beautiful. Thank you Ma'am - Please keep shining your light.”
“I had to open an Estate account recently because my husband just passed away and I had no idea what I was doing. The Banker that helped me open the Estate was Aliyah Carter. She was so helpful and explained everything to me so I could understand. She was also very kind and considerate knowing how I was still mourning my husband. Any time that I have banking business to do in the future I will be asking for her specifically.”
“I just went into the NGFCU website. I do this several times a week and it has drastically changed and NOT for the better. Now if I wanted to see everyone's accounts I have to toggle between three (3) pages of screens. Why are ALL these options now on the main screen when I look instead of segregated! THIS IS WAY, WAY TOO BUSY!!! I understand change and usually, I find pros and cons. I can find no pros to this change. Further, I snip and clip the transactions into a document electronically for future reference and mark notations next to the transaction line items regarding what was purchased and/or why money was deposited or transferred. Further, now there is tons and tons of unnecessary white space spreading these transactions down multiple screen pages. If I want to print the newly captured line item transactions (which previously were in straight lines right under each other) I now have to waste two (2) to three (3) times the paper and printer ink! Is the credit union in cahoots with the printer suppliers? This new website is an extremely backwards step and is detrimental to productivity as well as costly to the consumer from a printing aspect and printing supplies aren't cheap! I have been with the credit union since I started work in the area for many, many, many years ago. My mother had accounts there when I was a child and I have now worked for my company for 40+ years with an account there. I have gone through many revamps and upgrades through the years. I have never had one that I absolutely disliked the way I do this one! What a sad day for website updates!!!!!!”
“Kaiya provided really good customer service today. She was very kind and patient in doing all my time consuming transactions. She was able to conveniently do everything for me right at her window, I didn't have to go elsewhere.”
8:30AM - 4PM
2027 E Monument St, Baltimore
Banks
“JHFCU goes out of its way to be as helpful and accommodating as possible, especially to those customers who happen to live in another state. They understand the difficulties some of us have banking digitally and go out of their way to assist us any way they can.”
“My sister has access to the pool. I was a guest. Very nice community. They have 3 or 4 pools that children and families can occupy. There are beach chairs and tables.”
“Ms. Brittany (Branch Manager) was so sweet to me today and very helpful. I came in rushing 10 minutes before closing and she helped me so fast! And also gave me some words of encouragement!”
“Ryan is the most knowledgeable, efficient, and kind business banker you could meet. He is very knowledgeable about what lawyers need to do to comply with MD law when opening their own businesses. I am so relieved that he is my banker!”
9AM - 5PM
207 Key Hwy Ste B, Baltimore
Banks
“The people here are professionals. They will do their very best to give you the best deals but still be very careful of what quote you get. Ask questions about everything and you will be find.”
“I really appreciate the staff at arundel federal, they are fantastic! Especially the tellers, they are so nice and helpful. Thank you lady's, Jay with Evergreen Genes.”
“Thank you for your great CD rates, for the convenient Laurel location, and for participating in the useful shared branch service with my other credit union. But mostly, thank you for the great service I receive at your Gorman Road office. I am especially thankful for Miriam S. Everyone is polite and efficient, but Miriam really stands out!! That's what keeps customers coming back.”
“Wanted to put money into a Black-owned bank and love supporting a Baltimore business. So I opened a savings account. Then I moved across country and decided to leave my money here to support locals. Now I'm being charged a fee every month for a dormant account because I'm not actively putting money in or taking out of my savings account. Since I don't live here, I need to close it. Service was great, but I don't want to lose money to support this bank. Make sure you understand the fees before you open your account. Otherwise, great place to bank.”
“CIARA H . IS THE ABSOLUTE MOST RESPECTFUL ,CARING ,HELPFUL TELLER AT THIS OFFICE .SHE DESERVES 20$ RAISE SHE EVEN GIVES MY FUR KID TREATS ...NOT MANY TELLERS DO THAT.”
Open 24 hours
6031 University Blvd Suite 245, Ellicott City
Banks
“David is great to work with, my clients appreciate his detailed cost analysis to their mortgage options. He is professional and provides timely responses to all inquiries. I will continue to recommend David to my clients, family, and friends.”
“These ladies in the Arbutus location have been a godsend. They have helped me immensely! I love myself bank . The hospitality is unmatched exceptional. These bank tellers deserve an honorable mention. Antoinette Arbina,Robin and Taneshia are truly the Arbutus Angels.”
“Having trusted advisors in real estate is immensely important. There is no one I trust more than Evan Kreitzer. He will do everything he can to make your process as smooth as possible while keeping open communication the entire time. My family and friends have also had extremely positive experiences with Evan. Thank you again for an easy transaction!”
“Anya was super helpful!! I’ve had several great and efficient experiences with this WF branch. And today’s teller, Anya, was especially friendly and helpful with my transaction.”
“I visited this location today for the first time via drive thru. I do not use this bank for my personal banking but assist with raising money for a local organization which requires me to make deposits. I pulled up and was immediately greeted by an employee. Although I submitted a significant amount of checks and cash, she was very quick and provided my receipt in no time. I am happy this location is so close to my office for when I need to make future deposits.”
“I refinanced my auto loan 3 years ago and have had to call for information and assistance a few times. When I did need help it was urgent. Every person I dealt with, each time was knowledgeable, courteous, and helpful. I plan to finance my next car through these people. It's easy to complain when you're having a difficult time or a bad day. These people helped fix difficult situations or answered questions I couldn't answer myself.”
“I've been a customer for almost six years. I will continue to be as long as their top notch service stays the same. Because BB&T offers so many online and remote services, I rarely have to go to a branch. But when I do, I'm always treated with respect, kindness and greeted by name. It's personal care like this that keeps me coming back. I'm a very happy customer!”
10AM - 4PM
8825 Centre Park Dr, Columbia
Banks
“Went to close my savings account, since is was forbidden to keep. Was well greeted at the door. Alexis Smith was very professional and went above and beyond to assist me with the transfer. She asked if I wanted to open a new account to act as my savings account, as to keep the money separately. I asked, would I get a new bank card since it's a checking account? And would they look different?Unfortunately the cards would look the same so she suggested to link the accounts. So I can keep one cards for both accounts. She also updated my account so I can receive the rewards. Overall, she was very knowledgeable and very courteous.”
“These folks are so professional they work very well together. They really reflect Woodforest Bank in such a positive light. They all should be promoted as regional supervisors in some compactly because others really need to be able to see an emulate such high level of professionalism demonstrated daily. Victor”
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“I love M& T bank i am their customer for many years i was upset with potapso branch service few years ago and stoped coming to this branch. And recently started coming back to this branch because if oksana she has been so helpful every-time. Goes above and beyond to help me with a smile every visit. She is truly is a gem. My business account was compromised recently and she was very helpful setting block and opening new account etc. keep up great work we love you thank you for putting us at ease during this situation.”