-
November 2024 by Rick Schoonover
Possibly the worst AutoZone in the entire country! The staff is all yelling at each other. The customers are yelling at the staff. The staff are yelling at the customers. The staff can’t figure out how to perform a return for me. This place is so messed up. AutoZone needs to pull their franchise!
-
November 2024 by Debbie Perkins
Closed at 8:30 when it says 9. There is never anyone here to help you either. So sick of this location. ?
-
October 2024 by Baze TheRavensTwelfthMan
8:15 on a Saturday, the store was supposed to open at 7:30. A company delivery driver came and left, an employee is here and can't get in. Customers are standing outside waiting.
-
October 2024 by Juan Banegas
I will never come back to this store very bad customer service
-
October 2024 by Luis Palma
Really bad customer service ? ? they don't help at all
-
September 2024 by Michelle Davis
Good morning, I purchased an alternator from Autozone 3 weeks ago and had to return it because I given the wrong part. Went back last week to purchase the alternator again and was assured by the manager this was the correct one. Only for it to be the wrong one again. Today I returned the second alternator, but this time Rodney was there. He looked at the old alternator and immediately knew the one I purchased was the wrong one. He scrolled through the alternators for my vehicle and found the correct one. Not only was Rodney knowledgeable about the part he was very patient and thorough when making sure the attachments on the alternator were in the right place and it was the right fit for my vehicle. Thank you so very much Rodney.
Autozone @ 3311 Washington Blvd.
-
September 2024 by Craig & Jen Oxyer
Good auto needs
-
September 2024 by Gloria Parker
Good staffer’s always willing to assist.
-
August 2024 by Rodrigo Hernandez
Worst AutoZone
-
August 2024 by Yvonne King
Very friendly and very helpful in getting what you need for your cars, trucks, and vans can help you in finding what you need even if it's not in their own store will help you find it in another location.
-
August 2024 by abd alraoof
The best place for car parts
-
July 2024 by Breanne Pittman
Thank you Davie! He changed my windshield wipers and cleaned my windshield when he didn't have to!! Thank you for the excellent customer service!
-
July 2024 by Williams Hernandez
I hava come to this store a couple of time , and most of the time I always get a rude attitude from the workers, and specifically of a tall old dude , when you ask for help they act like helping you but , they don't even want to take there time to listen what to want to ask , AutoZone prob won't do anything to fix this , the definitely don't care about it , but for workers like that is when they loose costumers .
-
July 2024 by NJ COURIER LOGISTICS
If you want excellent service, avoid at all costs purchasing anything at this store. I have a coolant leak with my engine at risk of frying, and they denied the use of water with the answer: Hello Nahhhhh. The previous store Autozone 6773 at Lanham was able to fill 6 litters of water, which allowed me to get to this store to make the purchase of the K-Seal Colant Leak repair once again. I would never buy at this store and will recommend everyone to avoid this Auto Zone at all cost if your vehicule life depends on it.
Attached is a picture of the previous purchased and the two blue sealants were purchased here. Thank God the other store filled those six for me, and I was left with 3 to survive the next 30 min trip to the next auto shop. I won't choose Auto Zone for my purchase next time. Think about it, your engine is your lifeline. Hopefully, the manager at this location will do a better job at hiring adequately people to care about customers' concerns like the previous store.
-
July 2024 by nick carbo
The manager (tall older man) accused me of ripping them off because I returned a refrigerant valve that did not work. I had to explain to him how valves are supposed to work. He did not know...
