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August 2024 by Curtis Gembe
For being a dealership you purchased the vehicle from, you would hope some type of support. I contacted them regarding an error on the dash. They reviewed everything and said I needed new tires for the error. I got new tires from the place they were from as they were under warranty, and the error is still appearing on the dash. This is the quote they gave me. The seaping oil pan was fixed at my last oil change when they rethreaded the bolt. A $200 repair at the dealership? I fear the tech was just trying to get a mega sale out of me, but if this is the dealerships standards costs, I DO NOT recommend. They also said I needed a new brakes, which a week after the vehicle was at the dealership, I had the vehicle inspected and the brakepads are at 50% wear.
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July 2024 by Katlyn Saville
ZERO STARS!!
((2018)) I went in for several dash lights on my Ralliart, awc light, abs light, and 4wd serevice required light. They held the car for almost 2.5 hours while I waited with my small children and came back to tell me it needed tires because they were different brands on the front versus the rear. Skeptical, but trusting the "techs" there, I had all 4 new tires mounted, balanced, and alignment installed the following weekend. LIGHTS ARE STILL ON. I was charged $120 for a "diagnosis" that was INCORRECT. I will be driving as far as it takes to get to the next closest Mitsubishi dealer next week to actually get my car FIXED properly.
**((Update: 2024!)) I gave this dealership another chance to perform a routine transmission teach in. They did not do the service due to low voltage (but tried to tell me my valve body was failing instead), and yet still charged me for the service that was NOT performed. The upper management staff is very unprofessional, condescending, and laughed at me while I was expressing concerns over having to again pay for their technician's incompetence. I had to then pay a different shop to do the service I paid them to do.
At this point I've given Younger more chances than they deserve and they've proven to me repeatedly they don't value me as a customer. They are the definition of a "stealership" that rips you off. Nobody deserves to be spoken to the way Adam, the service advisor manager, spoke to me. He should NOT be in customer service whatsoever with his poor attitude and inability to resolve conflicts amicably.
I am a Mitsubishi enthusiast, having owned a number of Mitsubishi's over the years, am very active in the Mitsubishi and DSM communities, and I will recommend this dealership to NOBODY. Stay away if you care about your car and being valued as a customer.
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June 2024 by Christina Drisdom
I’ve never been disappointed with the service or treatment at Younger Mitsubishi. Will be purchasing another vehicle very soon and will most likely come here to do so
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May 2024 by Donna M
I'm always happy with the service at Younger. Wonderful staff and salespeople.
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May 2024 by Blitz 123
Justin Lutrell was absolutely the best sales consultant I have ever worked with when buying a new car. Very responsive, organized, and not pushy. He assured I had a great experience and wound up with the car of my choice! Dwayne Johnson was also very great to work with on the paperwork side of things. He explained everything in depth and was very personable. If you are looking for a new or used car, look no further!
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April 2024 by Wilma Scadden
From start to finish we had a great experience thanks to Justin Luttrell. He makes the car buying process easy and fun.
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March 2024 by Chanda THOMPSON
J C was great with us. Answered all our questions and put us in the perfect vehicle we wanted and loved! Had a great experience and highly recommend!
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March 2024 by Amy Schull
Purchased my 2024 Outlander at Younger Mitsubishi. My salesman, Tim Moats, was great to work with. The whole process was very easy. I'd definitely recommend!
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March 2024 by Pat Zier
Ashley and the Younger Mitsubishi team killed it! Thank you all.
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March 2024 by Kevin Bush
Ashley Paxton was fantastic in helping me secure the vehicle I wanted. HIGHLY recommend working with Ashley.
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March 2024 by Distracted By Dogs
Younger and our Salesperson Harley made the car buying experience so quick and easy. Less than 3 hours!! Will definitely recommend Younger and will definitely be back ourselves!
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February 2024 by Samelia Minnich
Justin was awesome! He made the process so easy and quick. Best car buying experience ever!
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January 2024 by Steven
Great experience. I worked with Justin and River and they were professional and knowledgeable. No pushy sales people was a plus for me. I went in, got what I wanted, and there was no hassle. Dwayne Johnson was a pleasure to work with as well. He was very informative and we had some great conversation.
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January 2024 by Lettie Carter
My Sales Consultant Justin Luttrell was awesome !!! He's very personable, always available and awesome to work with. My second time purchasing a car from him.
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January 2024 by Tom S
Tim Moats was the salesman and did an excellent job
