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“My wife and myself rolled in and about a hour latter left with a new subi. Bryan Donaldson our sales rep was great it no hard sell.All in all very good experiance start to finish. The F & I guy Zack Petrill was great also no pressure. He was very straight up about everything. I would definitely”
“Absolutely incredible customer service. The way it should be done. They took the time to help me figure out what I needed, researching the sources of the parts. They had me order my motorized retractable mirrors directly from the source, allowing me to save any markup cost. They ordered my airbags to enable me to qualify for a rebate. The installations were completed quickly and at a very reasonable cost. I will definitely be back when additional work is needed.”
“Traveling on 81, boat trailer tire blew out, someone recommended these guys. They put 2 tires on immediately upon arrival thru their lunch. Great price, great service, great people, can't say enough!”
“Excellent and friendly staff and management. I had a vehicle emergency while driving on the highway, and they immediately assisted me. They diagnosed the problem and provided a fair estimate. I truly appreciate their help and the kindness they showed. Hopefully, this review can repay them in some small way.”
“Great thorough service.at reasonable price; staff was polite and professional; replaced my alternator the same day, staying late to complete the job. Will definitely use their service again.”
8AM - 6PM
122 E Washington St, Hagerstown
Tire Dealers
“This man, I see him always helping people in Hagerstown always looking out for people not only with his tow truck, but how he runs his business he is a family man and me, and my family have been coming to him since we moved to the Hagerstown area 3 years, honest reliable Great service”
7AM - 5:30PM
10218 Sharpsburg Pike, Hagerstown
Tire Dealers
“This team's customer service is exceptional, would recommend on this alone !
Had the pleasure of working with Scott after calling a number of other shops that couldn't help us. Was looking for support in conducting a pre-purchase inspection as an out of state buyer. Scott went above and beyond to support this for us.
Scott met with the buyer, conducted a video call with us to show us what he saw, and was thorough in his inspection of the vehicle giving us the confidence we needed to buy it. Scott was kind and compassionate with the buyer who is an older widow. She was so happy with his support and kindness, as she shared with me after the visit.
This team went above and beyond to help us. I can't recommend this team enough. Customer service is in short supply in our modern world and you can find it in volumes at Keplinger's !”
7:30AM - 5PM
11529 French Ln, Hagerstown
Tire Dealers
“These guys are AWESOME! One of you company drivers hit a deer and busted the radiator. They got us into shop right away and replaced the radiator under 4 hours. The prices is more than fair. Thank you once again for getting us back on the road. I will bring over company equipment next time we have an issue in the area. Sam AAM Network”
“These guys are always great. Always first choice if I have a flat or anything. They have done me a few checks for free now and then also. Don't count them out when looking”
8:30AM - 8PM
1935 Dual Hwy, Hagerstown
Tire Dealers
“After purchasing my vehicle I only had one key Joey the sales manager reached out to me to make things right. Really do appreciate the service that the Sales department has given. I would recommend buying a vehicle from here they will take care of you.”
“I made an appointment, dropped off the vehicle and they took it in on my scheduled time. Alignment was done in a timely manner, I was handed a print out and they explained everything to me and what parts were needed for repair. I requested an estimate, they scheduled me another appointment for the repairs and my vehicle was fixed professionally.”
“A wonderful experience here at pope tire, they allowed me to purchase my own part needed to fix my truck and to be delivered there as well. They allowed my truck to be towed there and to sit in the lot for days while I went on the search for the part I needed. They fixed it in a very timely fashion of only a few hours which was great for the fix that was needed. The ladies at the front desk one being Shaun was super kind, helpful and informative with me my whole experience. They made very well sure that I was professionally taken care of and informed of every step of the process. I wish I could give them a 10 star review because they deserve it!!!”
“Took my car in as a "walk in" that had unfortunately suffered a flat. They were very kind and got it repaired quick even with being busy and a walk-in.”
“The best place around the area I’m really happy whit the service and pricing them bing fixing and installing new tires on all my work trucks and personal cars I’m highly recommend”
“I needed four new tires, plus a new spare. When I called, they talked me through my options, helped me pick the right tires for what I needed.
At the appointment, they realized my spare had a lock, I didn't have the key, and they couldn't get it out to change it. But they held onto my fifth tire till I could get the spare out a few days later.
Great service, great prices!”
“I’ve been bringing my vehicles to Firestone for years, and they’ve always been amazing, but today truly proved just how well they take care of their customers. My truck had an oil change done by them in late February, so when my oil light came on recently saying it was low, I was confused. I still had over 3,000 miles until my next service. I checked under my truck and saw oil leaking and sprayed everywhere.
Because I had my entire engine replaced last April due to a recall, I immediately feared the worst and contacted Toyota. After running their tests, Toyota found that the oil filter simply wasn’t placed correctly, but they still wanted to charge me for the diagnosis & an oil change.
As soon as I learned what the issue was, I called Firestone and spoke with the manager, Gary, who was incredibly kind and understanding. He told me to bring my truck in right away and assured me they would redo everything free of charge. On top of that, they said they would reimburse me for what Toyota charged.
I’ve always respected Firestone, but today they went above and beyond. I’m genuinely grateful, there are still good people and good companies out there, and Firestone proved that once again.”
“Frankie was a great salesperson that Ostend to our needs and helped get us exactly what we wanted! We love our new traverse and recommend this location for all your vehicle needs!”
“Woke up at a hotel in the area to a flat on my trailer. I had a spare tire, but it wasn't on a wheel. They got me in promptly and back on the road so we could drive 6 hours home.”
“Bought tires at different shop. First mistake. Went back three times complaining that the tires they sold me shook horribly at any speed above 40mph. They said it was my truck. Replaced all steering parts and problems continued. Second shop insisted the tires were defective, but Rivera tire assured me it wasn't the tires. Eventually stopped driving the truck for almost a year. Took it to Matt. I should have started there, honestly. He was able to get them balanced to the point my truck was drivable, but still shook. He warned me that he'd never put that much weight on one tire and highly recommended I return them as he didn't think they were safe. The original shop refused to refund me. Finally got all new tires today at McCarthy tire and found out the wrong tires were installed from the beginning. My truck calls for 10 ply and they were standard ply. There are tons of places to get tires, but this is the only one I've found in my area that sells products they trust to customers they care about. I own several cars and I'm not taking them anywhere but here. Seriously thank you Matt C.”
“My oil pan was dragging. I was stressed about the situation. The owner bolted it back up for me and calmed my nerves. He did not charge me anything. That meant so much to me. Thank you!!!”
“I had a good experience with getting my jeep repaired. This was the third auto repair place i went to and this guy figured out the problem with my engine light coming on. So grateful that I found this place.”
“Dwayne and his staff are the best, they always take great care of my Range Rover and my wife's Lexus! Great knowledge and great service, highly recommend Byrd Tire!”
7:30AM - 5PM
11532 Hopewell Rd, Hagerstown
Tire Dealers
“I have a whole story so this place saved my life and my job and my car so I was driving to work which is 2 hrs away and my tires are literally brand new thick tread I was turning right at the stop sign and hod a flat metal rod go thru my tire and so I had a flat I jacked my car up couldn't get the nutz off so I walked over there and asked if they could help me get my spare on the employees was very respectful drove me back to my car put my spare on and even put some more air in my spare I just wanna say THANK U RICE TIRE AND TO THE 2 EMPLOYEES who helped me thank u soo much if it wasn't for u I would of been really screwed thank u !!! I think the guy who put my spare on his name was Erin or Eric I forgot but thank u soo much”
“❤️ POPE TIRES BY FAR THE NUMBER ONE TIRE AUTOMOTIVE SERVICE CENTER IN THIS REGION. UNDERSTAND IT AND BELIEVE IT, THEY WELCOME YOU LIKE FAMILY BOTH P0PE TIRES ARE CLEAN, IMMACULATE & COMFORTABLE AS YOU WAIT FOR YOUR VEHICLE. THEY GREET YOU WHEN YOU WALK IN THE DOOR LIKE YOUR FAMILY THEY TAKE CARE OF YOUR CAR YOUR TRUCK. I HAD A MECHANIC CALL ME THREE DAYS IN A ROW AFTER MY TRUCK WAS SERVICED TO MAKE SURE IT WAS OKAY, ABOVE & BEYOND... THANKS ?????.”
12AM - 11:45PM
11557 Hopewell Rd, Hagerstown
Tire Dealers
“I went in a couple nights ago and needed my oil pressure sensor replaced. 1 tech was in the shop and another was on a road call. Stephen was the tech in the shop that night but his shift was ending at 10pm. I went in around 9:30pm.tech Stephen and the lady at the front desk were very helpful and Stephen stayed past his shift to get me back on the road. They were super helpful and understanding of my situation. I appreciate the customer service. I will definitely be back and recommend these guys to anyone needing work done! 5 stars for sure!!”
“The customer service is excellent! The person behind the counter helping me, Ethan, was SUPER! He had so much knowledge of every question that I asked, it was unbelievable!! He has a happy go lucky personality, and really went out of his way for me. They should make him a manager he would be
perfect for the job!!!
He has what it takes, all the way around! I had 4 tires put on my truck, wipers and they checked my alignment, all in a reasonable amount of time with a cozy waiting area and comfortable chairs to sit in. They also have financing available if your credit is good, and you don't have the funds.
Prices were great! I will definitely come to them again for anything that my vehicle needs! Thanks
again guys,
Janet”
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“I have taken both my cars here only for repairs and maintenance over the years. The owner is very knowledgeable, fair, and honest with his work. One of the very few good European mechanics left-I will continue to return and recommend to anyone who wants good work at a decent price.”