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December 2023 by Tommy
Drove from mercersburg down here to have a document notarized because the voicemail said it’s available during business hours and in store they said it’s only available until 6pm. This place sucks have a damn person answer your phone
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November 2023 by Marizol Ulizio
Good customer service, but some of the employees unhappy I feel bad every time I go there.
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November 2023 by David Monet
They always make me the best copies!Always professional!I won't go anywhere else to have my posters made! -David M.
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November 2023 by Irfanna Shah
Went in with a few services needed during busy time with 1 cashier, I almost left. But Deniaka (excuse spelling small dark hair girl). She quickly helped me email my label to the computer so I could print it. She continued to multitask while helping other customers while helping me. I saw other associate on the computer my whole time there.
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May 2023 by Dembrow I_N_C.
This is the slowest UPS store I've ever experienced. I come here frequently for returns. Unfortunately this is the only location on this side of town. The staff take forever processing returns and shipments. There is always a line of frustrated people due to one person out of two or three employees are on the phone or in the back office doing nothing. They are never in a hurry. The UPS Store on the northwest side of town is far better.
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May 2023 by Lindz
I needed a last minute bulk printing job and Elysia came through for me big time! Then another last minute request she came through for me in 2 business days. I’m so grateful for her patience and time with me. Will definitely be patronizing again.
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May 2023 by Jay Tidwell (Draznar)
They are always helpful and take care of me. Lucked out today and was able to use a box they were going to recycle, so they saved me money as I did not need to buy a box from them.
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April 2023 by Steve Corbin
Wow, Rhonda and Alissa were amazing! Such great customer service! I had a large, heavy (120 lb) cabinet to ship out of state and they worked tirelessly to figure out a way to wrap it, box it and ship it safely. AND they saved me money in the process. What more could anyone ask for?
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April 2023 by Daniel Alvarez I
The blondie green/blue eyes Lady threat me something rude today, she took the package (two HDDs inside) and throw a little hard over the counter, the Lady doesn't know that PC HDDs are prone to damages because they has moving parts inside, his behavior make me be upset.
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April 2023 by Lisa Starliper
Thank you so much. Their always friendly and willing to help out with whatever your needs are
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March 2023 by Sacha
Rhonda was absolutely amazing. She was extremely attentive and dedicated to serving my interests today. Her coworker, Alissa, were both very kind to me even while busy with other customers. It’s times like these that makes me appreciate dealing and being in the public. Rhonda and Alissa, thank you for being a great part of my day. May you both have a wonderful year!
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March 2023 by C McDonald
Ronda and Renee were friendly, helpful and doing a great job when I went into the store today. They were busy but very accommodating. I ended up getting my passport photos done there in addition to mailing boxes. ?
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February 2023 by Skylar Bentol
I normally love going to this location but the last few times I’ve been in, it’s seems as though one worker is tying up one register by having a personal conversation with a customer while the other workers run circles around her. I’m still giving 4 stars because the service the other employees continually provide outweigh the unfortunate delay caused by one person.
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January 2023 by Whalen Family
Wow, what an experience. In a world where sometime you start to lose faith in basic principles of customer service sometimes, you get a friendly reminder. I stopped into this location and was met by Alissa and Tabitha. I had Amazon returns from Christmas and did they know their stuff. Friendly faces, helpful, and just made this an incredible experience. I had several items and they got me in and out without a glitch. I had to take the time to write this review.
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January 2023 by N Rodriguez
Excellent service! Best UPS store hands down
