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August 2024 by Keith Orrison
The mechanic did an excellent job re-balancing my jeep tires and really took his time to do it right the first time. Best she’s ever driven since correcting the vibration issues. Thank you Rice Tire.
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August 2024 by Joe Wright
We were visiting from out of town and found a nail in one of our tires. They got us all fixed up and out of there very quickly, at a very reasonable price. Very happy with their excellent and kind service.
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August 2024 by Ed Allen
We picked up a nail in our RV front tire. We were sent to Rice tire by an individual who stated they were the best. He was correct. Prompt service and friendly staff. They took us straight in and took care of the tire on what appeared to be a busy day at a very reasonable price. They even took the time to make sure that all six tires were properly inflated. If you need service, don't hesitate to look these people up. Thank you
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August 2024 by Jason Bell
These guys went out of their way to help me. They were prompt, courteous and professional. If I need tires and I’m in the area, they’ve got my business! Thanks again guys!
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July 2024 by Christian Molina
Great place and quick service ?
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June 2024 by Tom T
I called multiple tire shops for pricing and availability this was the only shop to be professional, courteous and actually seem to care about finding the tire his name was Ryan . If they had the tire I needed I would use them just based on his great customer service ! Being nice goes a long way
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June 2024 by Heather Shade
My dad works there
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May 2024 by Jacinta Makri
Absolutely love the service from “Melvin”. Absolutely the best!! He is fast, efficient and the best service tech I’ve met. Definitely 5 star ✴️for sure!
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May 2024 by Anthony Kelley
Hagerstown has a history, and some of that old history is still alive and well at this location...Therfore I will never do business at that location again...I'd rather drive farther away into PA or VA to a commercial tire shop who actually appreciates my business...
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April 2024 by Matt Harbaugh
I been a customer ever since I could drive. But ever since Charlie retired in the Hagerstown office, it has gone down hill. I brought 6 tires to be fixed on Wednesday last week just got them today. Only fixed 5. Tried to charge me for 8. Messed the 6th tire rim all up had to replace it. Like I get being busy or things happening. But no call no nothing till I seen the tire and rim. I’m not one to complain but seems like someone has no clue what’s going on. They told me tires be ready Thursday I go in Friday and they weren’t even touched.
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March 2024 by paul tasetano
We were traveling from Rhode Island to Florida and had a flat tire on the interstate ,
While I changed the tire, my wife called around and got a hold of Rice tire. They were 5 miles away.
When we got there, they pulled us right in even though the tread looked all right on the other two tires I had them replace all three. The mechanics were professional, and did a through inspection of the trailer.
We were there for a total of 45 minutes and back on the road to our vacation.
I would recommend tire to anyone I give them a 10 out of 10
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March 2024 by Cheryl Shank-Johnson
Very pleased with Rice tire. From 1st phone call which was answered by a Real person, thank you. Helpful suggestions and information on which tire was best for my vehicle. During installation a different tire was put on my car instead of what was ordered, I wasn't the one who noticed. Rice tire called me to let me know of the mistake and asked me to come back so they could correct the mistake with an added thank you of an alignment for my trouble. THAT is customer service and was and is appreciated. I have recommended them,(Rice tire) to others and we have 3 other vehicles we will be getting tires for in near future. Thank you again, Sincerely Cheryl Shank-Johnson
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March 2024 by Curtis Jones
Darren was one of the nicest people I have ever worked with,, very knowledgeable and gave me alternatives instead of just pushing sales. I would not hesitate to use your services again and I have shared my experience with any other owner/operators.
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March 2024 by Anthony Edwards
If you like being verbally assaulted and threatened you should definitely visit this little slice of "heaven".
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January 2024 by durell baker
Had a appointment at 730am for a alignment was told it be about an hour and they would call when ready. Called them at 10am and was told they had to incomplete the service because there Mechanic went home do to being sick.. I understand stuff happening but need to do better in communication. Unfortunately this is the 2nd time in 2 months I had problems with there communication
