Regal Nails & Spa, located in Hagerstown, is dedicated to helping clients look and feel their best through healthy care and high-quality beauty products. The salon has received positive reviews for its excellent customer service, with one customer expressing satisfaction after returning to have their nails fixed. The staff's kindness and skill have kept another customer coming back for 13 years, despite moving an hour away. The salon offers waxing services, and two specific employees, Anna and Tim, have received high praise for their work. Anna is commended for her artistic skills and for watching children grow up. Tim, who is particularly popular, is praised for his magical abilities in nail painting and for his support during difficult times. However, some customers have had difficulty scheduling appointments with Tim due to his popularity, causing them to go elsewhere. Overall, the salon is highly regarded for its dedicated and skilled staff, and customers express a strong preference for specific employees.
Annie and her staff has taken care of me and family members for 20 years. Great customer service Love them
March 2024
I always have a great experience at this nail salon! Associates are kind, friendly, and professional.
December 2023
respectful, polite, can make jokes and laugh with you. I had amazing nails!! Ask them to do something random for you, and they will amaze you!! Will 100% be coming back here.