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November 2023 by Donna Bridges
Yes bead selection is great - BUT CUSTOMER PHONE SERVICE IS ZERO!! NO MATTER HOW MANY TIMES YOU CALL THEY SAY THEY WILL GET BACK WITH YOU. NO. NO THEY WON'T. Soooo NOW my order is wrong. They were more than happy to take my money, BUT I didn't get the correct product! Can't get ANYONE to call me back, so it will be a LONG TIME before I order from them again!!
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October 2023 by Heather H.
I buy all my beads and supplies from Potomac Beads. I LOVE this store. I always know I am getting quality items when I buy from them. I also seem to find something I just can't seem to live without every time I visit the website! There are just so many wonderful items at such reasonable prices. They also have a whole library of free tutorial videos on different jewelry to make. They have helped me grow in my skills just by watching all the videos. That didn't even cost me a dime! How great is that?
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October 2022 by Alison Banks
Potomac beads is the only place I order beads. The quality is unsurpassed and the customer service is excellent. Their kits and patterns are top notch, the illustrations are very clear in color and the videos are so helpful. I have been able to really improve my skill set watching the videos and make gorgeous creations I never thought possible.I also subscribe to their best bead box, when it comes each month, I can not wait to open it to see the latest project. Beading has become my new passion because of Potomac beads. I use them exclusively for all my beads, inspiration and kits.
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October 2022 by Phyllis Fricks
I love Potomac Beads because of the personal quality they bring to their business. They teach you how to use different projects, instead of just selling their products and sending you out a monthly box. I like all the ideas that come with the box, than just to receive a box of beads and wonder what to make. You receive personal attention from customer service if something goes wrong with your orders. They are the only bead company that I will order from. They teach you to go out of your comfort zone and use beads you’ve never seen or heard of. Thank you, Potomac Beads, love you and all your products.
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September 2022 by Rachel Aguilera
I am retired and had no hobbies except for reading and family history until I came upon the Potomac Beads website. I love it. The tutorials are fantastic and so easy to follow. I have a problem with patterns because I am a visual hands on learner so watching the tutorials has helped me master the art of jewelry making. Each stitch is explained and shown so that you can easily follow, there are so many choices that you can pick your own colors, etc., They have the most beautiful beads and findings and everything needed to make your next great piece of art. Prices are reasonable and shipping is fast an efficient.
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September 2022 by Cindy Nalder
I love getting my orders from PotomacBeads! I get their Best Bead Box subscription every month and can't wait until it comes. I ordered some beads that had a defect and they promptly sent replacements. Great company to deal with!
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September 2022 by Barbara Sundholm
I love shopping with Potomac Beads! They have such a great variety of beads, findings, and exclusive pieces to choose from! Their tutorials are so helpful, and their customer service is great! They always ship promptly and include a little “gift” each time that inspires me to try other projects! I particularly love the half tilas, and have sold several bracelets to friends. They are so responsive when you have questions and I love their new catalogs!
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September 2022 by Barbie Brodecki
Potomac Bead Company is one of the best things that ever happened to me. They are beyond excellent in every way. They do their best to keep our hobby affordable. They have a vast selection of inventory for all types of beading/jewelry making enthusiasts. The customer service is above & beyond expectation. They drop free tutorials weekly to keep our creative juices flowing. They have multiple monthly subscription bead boxes to enhance your habit. The designers are extremely talented & their tutorials are among the easiest to follow. My orders are always accurate & shipped promptly. If there is a problem with your order (rare), they will fix it. Potomac Bead Company helped me to unwind after stressful shifts at work & through the entire pandemic. I am honored to support this small business. I love this company & all of the amazing treasures they help me to create.
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September 2022 by Susan Loy
Potomac Beads is a great company! Every product and bead I have purchased from them has been of high quality and the shipments generally come pretty quick. They have a wonderful Facebook group with beading posts from folks around the world. Nearly every day there is a new video tutorial, which are housed at their website and are also on YouTube. Customer service has been responsive, although I only every used Customer service once. I love the Best Bead Boxes, although I haven't subscribed yet, I have purchased individual past boxes and they are just delightful! Potomac Beads is just heaven for anyone who loves beading and enjoys new inspiration!
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September 2022 by Tracy Gooch
Potomac Beads is my one stop shop for all things in beads. I found them when I decided that I wanted to learn how to bead. They have the best how to videos concerning beading and the best supplies for any of my beading needs. I have to say that without them I may not have had such a great experience in learning to bead. I have had questions about what to purchase and was able to call Potomac Beads to get great expert advice. Their Customer Service is one of the best I've experienced. I will continue to back to Potomac Beads for all of my beading needs and I am so very glad that I found them in the beginning of my beading journey.
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September 2022 by Carol Mountain
Potomac beads has been my constant companion through the pandemic. I have been following Allie's tutorials and really enjoying them and learning a lot. The Better Beader series addresses anything you could possibly think of. I have placed quite a few orders. I get them quickly. Potomac's inventory is very big and I almost always find what I am looking for. My only objection is having to purchase $50 worth of items to get free shipping. But they really are a terrific company and I highly recommend them.
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September 2022 by Sue Gardner
I have SEVERAL hobbies/home production activities that I do so I haven't actually made anything from my bead "collection" but I would recommend Potomac Beads to everyone looking for quality beads and great videos of projects to use said beads!!! I don't buy beads from anywhere else! The customer service is great and I receive my beads sometimes the next day! Allie and her crew put out amazing, easy to follow patterns and videos!! Thanks to all for your amazing online store!!
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September 2022 by Jolene Muniz
I found Potomac Beads one year ago and I never expected the amazing world of beads which Potomac Beads has to offer. The website is a visual experience I enjoy visiting and planning my next beading project. The tutorials are wonderfully done and easy to follow for any type of beading experience. Lastly, the Customer Service always adds a personal touch which helps me feel special. Thank you to the Potomac Beads Family!
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July 2022 by Lore Y.
I'm very disappointed. I bought two kits from Potomac beads. One kit (Fields of Wheat" did not have enough beads to complete it and I had to order more. I emailed them about it and never received a response. The second kit "Crystal Lagoon" was missing the 11/O s needed to even begin the kit. The same issue-emailed and crickets. It's aggravating because I'm over paying for the kits because I have to buy more beads to start or finish them.
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June 2022 by Kelly B.
Needed some beads and found this Potomac bead store on Apple Maps. It said it was open and so I drove there. The bead store is there and has lots of beads but now you can only shop online. I couldn't even shop online and pick up Covid style. They only ship. So because of the lack of correct information and difficulty I can't give them anything more than the one star.
