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December 2023 by Mary Winterstine
The sales associates are very nice. Beautiful selection.However, I could not return an online order to this LOFT outlet.
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July 2022 by JJ Edwards
Good stuff and place to shop.
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May 2022 by Dale Long
They had some great sales and discounts
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May 2022 by P Knotts
Great sales. Nice selection. Very helpful sales clerks
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May 2022 by Chris Gerald
Love my leggings I got from there!!:)
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August 2021 by RACHEL SHERMAN
Nice clothing for professional wear mostly, not a place to shop for casual dress
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July 2021 by Shelly Cable
Good store. Not outlet prices. Check their hours as they differ from the Prime Outlet listed hours.
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June 2021 by Alli Oroski
This store has a nice selection of clothing (well-stocked), great sales, and the sales team are always so friendly and helpful!
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April 2021 by Chuck Sperati
Wife really likes this store, staff is always pleasant, would be a 5 star if there was someplace comfortable to sit while wife shops.
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April 2021 by Rachel
Nice clothing for professional wear mostly, not a place to shop for casual dress
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January 2021 by Douglas Bush
Good Christmas deals. Nice quality. Friendly staff.
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January 2021 by Joshua Clark
Great place to find fashionable clothing for women at a good discount
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September 2020 by Marsha Wadsworth
Love their clothing. Quality clothes at a great price.
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July 2019 by Jane S.
Walked in on Thursday around 6:30 p.m. The employees looked my way when I came in, but were too busy in their own conversation, I guess, to bother greeting a customer and ask if they could help. As I was walking around, at least one employee nearly walked right into me without a simple "sorry" or "excuse me." Also, a couple people came into the store after me, all of whom were greeted and asked if they could help with anything. I was so disheartened by the poor customer service, I put all of the items I was interested in back and walked out... without anyone even saying "have a great day!" Work on your people skills, you're turning paying customers away. Greet EVERYONE immediately upon arrival in your store.
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March 2019 by Lis Martin
I have lived in this area for 8 years. There is no customer service in this store. If you are looking for sales associates who walk around and make certain customer feel uncomfortable and unwelcomed - visit this store. The management - I'll just say - I will travel to Clarksburg outlets where the sales associates are welcoming and helpful. I gave the store one star as the second manager I spoke with appeared to have some empathy when I expressed my concern in regards to her staff. She has been the manager for 4 years so I think I can say she is also part of the problem.