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March 2024 by Jennifer Scurlock
Thomas aka Hunt is wonderful! He is very friendly and knowledgeable! He makes tax time painless! Thank you!
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March 2024 by Buddy dupriest
Jessica was very knowledgeable, professional & great people skills. 1 of my best tax experiences
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March 2024 by Patricia Carter
Very friendly and professional and they worked as a team.
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March 2024 by tytyloveya
My Tax Preparer Gail Stewart was amazing! She answered all my questions and explained everything I didn't quite understand so that I could understand what I was filling out. She does amazing every year!! She truly did a job well done?
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March 2024 by Jessi House
My Tax Pro was very smart and knows her tax stuff. Will be back again next year
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January 2024 by Kori
Easy and painless process, highly recommend their services!! My preparer Alicia was wonderful and knowledgeable.
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January 2024 by Anna Malatt
Very personal an good relax me an made my experience good
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December 2023 by Tina Lida
I had Thomas (Hunt) Hardinge and he's very nice guy and explains everything to me so I can understand everything bout the loan and when I go back to give him my W2
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December 2023 by Laura Lynnie Harris
Jessica at the Hagerstown office turned my phone appointment from bad to fantastic I appreciate her patience and professionalism with my situation when filing my taxes Because of Jessica I will continue to use the services of Jackson Hewitt!!!
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December 2023 by Kendra Whittington
Jeanne was amazing & knew exactly what she was doing I was in & out quick. She is great ☺️
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December 2023 by Logan Daniels
There people caused the IRS to send me letter after I paid over 400 bucks for them. RIPOFFS. AVOID
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May 2023 by Ellen McCawley
Terrible, I am trying to get a refund for their services, no return call back. Appointment was a no show, filled out the drop off form, 2-3 days later I was called in to sign & pay, ended up sitting while they were processed. Direct deposit was rejected by the bank by the State of MD, check arrived in the mail. IRS had it as deposited in the bank, bank had no record, had to manage to get ahold of an agent, verified it was something Jackso Hewitt did where it was rejected by the bank, all verified on May 5th, now I have to wait for May 10th & if I don't receive the payment in 4 weeks in the mail by check,I will have to renotify the IRS. Their services failed, so what did I pay $173.00 for to process my taxes, that's why they are paid. Of course, no phone call back,only open on Tues & Thursdays currently. 3 messages left and no call back. I guess me being a client for 3 years because I didn't have time to process my own taxes, doesn't warrant a call back. I did not need this aggravation and should be refunded the 173 dollars in full. I waited to fill this survey out hoping I would receive a PHONE CALL but NO CALL. GREAT JOB!! Ellen McCawley
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May 2023 by Bob Johnson
Very Professional, enjoyed having our taxes done my Thomas
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March 2023 by Esteban Galva
Extremely professional, knowledgeable and courteous. My return is pretty complicated and Thomas handled very well.
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March 2023 by Jeffrey Delauney
Thomas, our Jackson Hewitt tax agent was Very Thorough, Accurate and Detailed in Getting Us The Most Tax Refunds Of Both State and Federal of That Which We Were Entitled to Receive. He Was Carrying Extra Duties as Other's Chose to Call Out, Which Put an ExtraWork Load on Him. It's Sure a Blessing to Have Agents Like Him ,Who Continue to Possess Great Work Ethics, Unlike Other's in Today's Work Force. Thank You Sir !!!
