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March 2024 by Timothy Blandford
Advertising to do taxes for $89, charging almost $200, failing to get me a full return, and then claiming it wasn't their fault. Not a happy camper, will be contacting the better Business bureau. My name is Timothy Blandford, and Karen Jackson messed up my taxes, there was a whole 108.00 I didn't get from the state of West Virginia. Not a happy camper. Also speaking over people while you're on the phone, not allowing them to explain what you're reading, and in general just dismissing it as not your fault. Unprofessional, unforgivable, just poor quality. Wouldn't recommend.
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March 2024 by Stacie Grogin
This is the second year in a row I've used H. And R block and I am extremely happy with their service. And their timing to get the services done.
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March 2024 by Kathy
Good experience
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January 2024 by Roul
Nice staff. Overall clean office lobby seats and floors.
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May 2023 by Tammy Sheasley
Kind and quick
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April 2023 by Kelly Potts
WaLisa was wonderful Explain everything to us. Very friendly
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April 2023 by Larry Baltozer
Spent over 2 hours there. Twanda was nice, but seemed really confused about how to file my info. I'm self employed and work full-time both. Went to a different H&R Block office this year, and the accountant there realized most of my self employed info got filed totally wrong. So now I gotta refile last year before I can do this year.
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March 2023 by Jim Pleasant
ProfessionalAbsolutely explained every detail along the way.Larry was and always is fantastic. We were in and out in no time.We've been with H&R Block for over 35 years. Why Go anywhere else.
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February 2023 by Jim Stathopoulos
My go to for tax preparation. Very knowledgeable and prepared!
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April 2022 by Judy Holland
We've been going to Karen Jackson for years. So we are aware of how our apptmt. will go. She is knowledgeable, friendly and a genuinely nice person to deal with. We come from WV to see Karen in Hagerstown.
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April 2022 by Rodney Ebersole
Awesome friendly professional service.
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March 2022 by Richard Dayton
We were very happy with the courtesy and service.
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March 2022 by Beth Mummert
Tax professional was knowledgeable. The process went smoothly.
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February 2022 by William Ledford
Even my filing is basic, the representative (as always) is courteous, helpful and pleasant to deal with.
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February 2022 by Tamra Lidie
Really good experience an customer service was excellent
