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“The store manager was a multitasking boss man, honestly I wish I had someone like him to work with every time I visited a T-Mobile. He knows exactly what he is doing, I think his name was Jay. I felt well attended and my problems were heard and understood. If you guys aren't paying him more, you should, as far as T-Mobile employees go, Jay is a shining star. ?”
“Highly recommend you ask for Melody, she was very fast and efficient she explains everything well and was very helpful. I got a great deal and I was in there less than 20 minutes. Thank you Melody for my new phone and a great experience ☺️??”
“Great service, we have been cricket users for a while now, all 4 of us... And recently purchased a new iphone! Will continue going to cricket in the future, thanks”
“DSL Sound has done work at our church about 20 years. Their dedicated team and expertise are top notch. They helped us transition from audio sound only to video recording and live streaming! Bill, Al and Ed have been wonderful partners throughout the years.”
9AM - 6PM
11564 Hopewell Rd, Hagerstown
Electronics
“Great service and lots of knowledge. I bought a Stryker cb from here and he set it up for me. The Stryker is perfect for my job. I will be getting a new mag mount Stryker antenna from here today”
“This shopping center has some great stores, and great food or stop for a cup of coffee at Starbucks. The parking lot is great, during the winter hours they keep it plowed from snow really well. And it never has trash. Oh and it has a place to get your nails and hair done also. Go check it out. It has a little bit of everything in this shopping center.”
“The owner, Craig, is very nice and easy to talk to. Enjoyed my experience and was shocked to see how much of the building was The Guitar Room. It looks like just a small storefront, but the inventory is extensive and takes up the whole first floor of the building.”
“My son just started getting into games. Came here and the staff spent time with us and answered any and all questions. Big thanks to the employees that talk to my son and not at him.”
11AM - 7PM
345 Premium Outlets Blvd, Hagerstown
Electronics
“This place is nice. Lots of games,dvds, and collectables. Really like that they have games for most systems dating back to original nes all the way up to switch and ps4. They also have some old systems for sale. The prices are very reasonable and the lady working was very nice. I definitely recommend this place.”
8AM - 10PM
17213 Cole Rd, Hagerstown
Electronics
“Stopped into Target for a SALUD hydration pack, which was in stock, just wish it was a larger quanity. Using 1 pack, the flavor is amazing, just the right amount sweetness. The other brand I have is too sweet for 1 pack.”
“Danny provided the best customer service experience I've ever had at T-mobile and probably in general. He was kind, personable, and detailed with providing information. He made the transition in the upgrade/activation quick and seamless. For the first time, I actually enjoyed the process whereas I would be antsy to get out. We need more people like Danny.”
“Spichers did an amazing job our on recent security install. They are very helpful, explained everything well for our key fob access system. They never give me any trouble when I need and are fast to respond.”
10AM - 8PM
17221 Cole Rd, Hagerstown
Electronics
“Had a great experience here today. Linsy helped with all my questions and helped me set up my new phone with great care. Was in and out very fast without being rushed. Thank you for the great service, and should I have any other phone needs, I will be happy to return to this store.”
“My 1st experience there was a complete nightmare, nothing completed correctly. The next day however Bobby/Robert and Jeremiah went above and beyond making sure things were taken care of. We were even there until way after closing time. Thank you so much guys!!”
“Went shopping for a laptop in Hagerstown, MD, and was assisted at times by three different associates. I doubt any were computer experts, but they possessed sufficient knowledge to answer my questions. I knew, in general, what I wanted. They helped me narrow down the laptops to those meeting my criteria, enabling me to make an informed choice.”
“i have been a repeat customer for the past 2 1/2 years and i have nothing but great things to say about the staff at this location. if there is ever a issue they go above and beyond to handle whatever comes up. i upgraded my washer/dryer recently the delivery was perfect. please dont hesitate to go here you wont regret it”
“I lost all hope for Boost Mobile, after realizing that the employees share 1 brain cell, and the company doesnt care about their customers. Do yourself a favor and switch to T-mobile Metro- service is amazing and the staff is supe helpful and friendly, they're well stocked and know their products. The store is also extremely clean! I've never been happier with a carrie before!”
“I went to this 7-Eleven for the first time about a month ago and would never have expected the service I received. I went there to get bags of ice and lots of it. Upon entering the store, I was immediately greeted and told if I needed any help to just ask. Wow...impressive already. I'm not knocking 7-Eleven's but I don't think that is something that has happened much to me before at them. I then proceeded to purchase like 15 of the 20lb bags of ice. Without even flinching and as if it came completely natural, the three employees working all started grabbing the ice and bringing it to my car. I even told them they didn't have to do it and they insisted. They thanked me and told me to come back again if I ever need more and they'll be happy to help again. Well, I have. At least another 2-3 times now. And everytime, the staff there is as helpful and humble as the first time. During my visit there today, I really looked around the store and realized how unbelievably well organized and clean it is. Kudos to whoever is in charge and a HUGE thank you to Grace & Ashley. Everytime I have gone, they go out of their way to help me and make me feel welcome. Thank you both very much and great job to all who play a part in making my local 7-Eleven such a great one to shop at!”
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“From Rebeca to your Service Manager and the delivery team you guys were awesome, It is very rare these days to see a team work together so well. They came through in our time of need. I had been a customer many years ago but will definitely be coming back. Great job all!”