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February 2024 by Ryan Whittington
Very done with this pharmacy. They just want to talk over you and not be of any help.
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February 2024 by Venturas Quintanilla
The worst cvs never have medications and always bad service ? they should change staff...
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January 2024 by Donavan Taylor
I tried to call this location twice and was on hold for 20 min each time. I used the online portal to transfer an important medication to this pharmacy due to insurance. I came in and two associates claimed to have no record and were extremely rude. They were not willing to help me or call my pharmacy and walked away from me at the counter. This location needs a full overturn of pharmacy staff! Never met such rude and disrespectful people in charge of such an important thing.
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December 2023 by Shawna Salmon
Waiting time is too long, they never answer the phone for the pharmacy. Even when you call in your prescription the day before. Poor customer service at the counter today, lady telling me it's an half hr wait n she's not sure that medication is here. Whats the sense of calling a day before and of course her attitude sucks.After waiting and getting a message that my medication is ready this same person (rochelle) has the audacity to tell me I wasn't waiting were I was suppose to so I have to rejoin the Queue. Did u give me any waiting instructions? NO n if u did I'm not a child... your attitude stinks from the jump and you should not be dealing with customers period!!!
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December 2023 by Roi Varrone
Seeing the other reviews, now I know why I was cycled on their phone for over an hour and never once spoke to a person. No worries, be there tomorrow and we can talk about it in person why the staff at this CVS is too incompetent to answer a phone.
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December 2023 by Latoya Mitchell (Toya)
All the pharmacy’s are a waste of time you can’t get a hold of anyone over the phone to check about medication or anything you will be on hold for over an hour if you try waiting for someone to answer the phone. The lines in the pharmacy are always 10-20 people long
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November 2023 by Christine Reed
A simple prescription drop off took over 30 minutes when it should have taken no more than 5 minutes. Pharmacy phone constantly rings and no one will answer it. I've tried to call there before as well and have never had anyone answer a phone call.
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November 2023 by Teresa Peek
I am so disappointed in this CVS on Dual Highway, normally they are prompt with my prescriptions, this time is different. My doctor called in for several prescriptions on November 2nd, I have yet to receive my medication and no one answers the phone, the recording let's me know that I have 5 prescriptions. Today is November 9th, I have been waiting on an asthma pump, and antibiotics for a bronchitis infection, what in the world, I'm glad this wasn't an extreme emergency, I probably would be in the hospital. I'm sure they are busy but get some help if you are that backed up. This is ridiculous, I can't heal if I don't have the medication. I think I am going to change pharmacies after this fiasco. ?Disappointed customer Teresa
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October 2023 by Tess Huth
I had my prescriptions sent here and they told me they needed to contact my doctor for a different one, but to call if I had any concerns. I did, three separate times, and was on hold for over fifteen minutes before I had to disconnect. Impossible to get ahold of, terrible customer service.
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October 2023 by new york gaming
Being on hold for 2 hours is complete craziness. I understand being busy but leaving someone on hold for 2 hours is nonsense. Transferring prescriptions to another pharmacy.
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October 2023 by Beck Culler
This pharmacy is the WORST. Lines all the way up the aisles and incompetent staff. Don’t use this pharmacy unless you want to remain sick and wait for DAYS to even get the medicine. Don’t bother trying to call either, they never answer the phone.
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October 2023 by Ulrike Robinson
WORST CVS ever!!! Have never had such bad experiences. Between always long lines, not opening on time bc the pharmacist just doesn't show up, not answering the phone, and not filling routine prescriptions in timely manner, I don't even know where to start or what to say. Just awful.
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September 2023 by Tee
Slow!! Received a text saying order ( medicine is ready), and I get there it’s NOT ready. Unorganized, slow so I recommend if you like being lied to, and waiting then this is a great pharmacy for you.
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September 2023 by T. M.
Believe all the other reviews, this place is the worst!! They need to hire more people and they never answer their phones. Please choose a different pharmacy, do not go to this one. There is no customer service.
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July 2023 by BiggBass Moon
I wish I could give them 1 * cause they almost killed me .... I'm a diabetic that travels for work and they left out the needles to my diabetic pen and wouldn't answer the phone for 2days ... Never answered I finally had to get my doctor to call some more in when they could have simply called the store nearest me ..... Worst place ever